Help Users and Maintain User Access

Administrators are the point of contact for users, providing ongoing technical and system administration support to users. Administrators assist users with tasks described in the following table.

Task	More Information
Act as the point of contact for end users, and provide users with resources to consult when they have questions about NetSuite.	Getting Help
Ensure system adoption by users and increase user satisfaction through training and support.	SuiteAnswers Overview SuiteAnswers
Assist users with data extraction using searches and reports. Use NetSuite’s business intelligence tools to help you and your users get the most out of your data.	Saved Searches Reporting Overview Dashboards Overview Key Performance Indicators SuiteAnalytics Workbook Overview Connect
Regularly analyze logs for undelivered email messages.	Troubleshoot Undelivered Email
Reset user passwords when requested	User Access Reset Tool
Work with NetSuite Customer Support to resolve issues. When you contact support, ensure that you know your account ID.	NetSuite Support Finding Your NetSuite Account ID

Task

More Information

Act as the point of contact for end users, and provide users with resources to consult when they have questions about NetSuite.

Getting Help

Ensure system adoption by users and increase user satisfaction through training and support.

SuiteAnswers Overview

SuiteAnswers

Assist users with data extraction using searches and reports.

Use NetSuite’s business intelligence tools to help you and your users get the most out of your data.

Saved Searches

Reporting Overview

Dashboards Overview