Assigning a Dunning Procedure to a Customer

You can assign a dunning procedure to a customer in the following ways:

• Assigning a Dunning Procedure Automatically Upon Customer Record Creation

• Assigning a Dunning Procedure to a Customer Manually or Semiautomatically

• Bulk Assigning Dunning Procedures

Note:

You cannot use mass update to assign dunning procedures.

Important:

If a customer does not have a dunning procedure assigned to it, the system will not send dunning letters to that customer. The system uses the dunning procedure assigned to the customer even if a dunning procedure has been assigned to an invoice. However, if the dunning procedure that was assigned to the customer has the Allow Override box checked, then the system uses the dunning procedure that was assigned to the invoice.

Related Topics

• Dunning Overview
• Understanding Customer Level Dunning, Invoice Level Dunning and Invoice Group Level Dunning
• Understanding Dunning Terminology
• Dunning Setup Tasks
• Configuring Subsidiaries for Dunning
• Setting Up Dunning Procedures
• Defining Dunning Selection Criteria
• Setting the Priority Order of Dunning Procedures
• Assigning Dunning Procedures
• Assigning a Dunning Procedure Automatically Upon Customer Record Creation
• Assigning a Dunning Procedure to a Customer Manually or Semiautomatically
• Assigning a Dunning Procedure to an Invoice
• Assigning a Dunning Procedure Automatically Upon Invoice Record Creation
• Assigning a Dunning Procedure to an Invoice Manually
• Bulk Assigning Dunning Procedures

General Notices