Creating Dunning Template Records

On a dunning procedure, each dunning level that you add must be associated with a dunning letter template record. The dunning letter template record is where you select the template files to use for your dunning email letters and dunning PDF letters. This is how the system knows which template to use to send a dunning letter to a customer.

To create dunning template records, read the following topics:

• Understanding Dunning Letter Templates

• Best Practices for Creating and Using Dunning Templates

• Supported Languages for Dunning

• Selecting a Default Language on a Dunning Template Record

• Creating a Multi-Language Dunning Template Record

• Creating a Single Language Dunning Template Record

• Creating a Dunning Template Record

• Creating Dunning Letter Email Templates

• Creating Dunning Letter PDF Templates

• Including Fields from the Transaction Saved Search in Dunning Templates

• Including Information from NetSuite Records in Dunning Templates

• Related Topics

  • Understanding Dunning Letter Templates
  • Customizing Dunning Letter Templates

General Notices