Sending Email from NetSuite
You can send email to the people you do business with directly from the NetSuite application. For information about sending email from NetSuite, see the following:
Email sent from NetSuite uses one of the following as the From address:
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the email address set in the From Email Address field at Home > Set Preferences > General under User Profile, or
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if there is no from email address entered on the Set Preferences page, the employee's login email address
When the recipient replies to the email message, this reply is sent to the email address used to send the original message.
For more information about where to find the sent email list, see Using the Sent Email List.
You can also send personalized email messages in bulk using the Email Merge feature. For more information, see Working with Mail Merge.
Working with Files Attached to Email Messages
Files attached from your computer to email you send from within NetSuite are stored by default in the Attachments Sent and the Attachments Received folders in the File Cabinet. These folders are also used when you save messages you receive outside of NetSuite to a record.
The attachment folders are system-generated folders in the File Cabinet only used to hold these files, so files in these attachment folders are not available to select as attachments when sending email. If you want to attach a file from one of these folders to an email message, you must move the file to another folder prior to sending the email message.
For more information, see Moving and Copying Files in the File Cabinet. See also, Sending Email from Records.