Creating Custom RSS/Atom Feeds

You can create your own custom RSS/Atom feeds to publish information to users in dashboard portlets. In this case, RSS/Atom Feed portlet displays links to HTML pages stored in the File Cabinet with brief descriptions of every page linked.

To create a custom feed, you must first create HTML documents containing the information to which the RSS/Atom Feed portlet will link. Then you should upload these files to the File Cabinet. Finally, you need to create an RSS Feed record in NetSuite that will include the links to your HTML files. This record also includes a definition of the audience for the file. The audience may include different roles, employees, customers, and other entities.

To create a custom RSS/Atom feed:

  1. Create a set of HTML documents outside of NetSuite that you will link to from an RSS/Atom Feed portlet.

  2. Go to Documents > Files > File Cabinet. Upload your HTML files.

  3. For each file, click Edit and copy the file's URL.

  4. Go to Setup > Intranet > RSS Feeds or Commerce > Site Builder > Marketing/Upsell > RSS Feeds. Click New. The RSS Feed record stores the links and information to display in your custom RSS/Atom Feed portlet.

  5. In the Title field, enter a title for your feed. This title is displayed as the portlet title.

  6. In the Alias field, enter a name to describe this feed in the custom RSS Feeds list.

  7. In the Description field, enter a message describing this feed.

  8. Check or clear the Available Externally box to define the audience for your feed:

    • If you clear this box, the RSS feed is available only to users with login access to your account, and you must choose who can access this feed by selecting users on the Audience subtab.

    • If you check this box, all users will have access to this feed.

  9. On the Items subtab, add the titles, descriptions, and URLs for each of your HTML files.

    • The Title appears as the link text in the RSS/Atom Feed portlet.

    • The Description field contains details about the content of the linked HTML page.

    • The URL field should contain the URL for the linked HTML file.

  10. When you have added titles, descriptions, and URLs for all your HTML files, click Save.

Users in the defined audience now can choose to display the custom feed in an RSS/Atom Feed portlet on their dashboards. For information, see RSS/Atom Feed Portlets. If you are an administrator, you can publish your dashboard with this feed to users with other related roles. For information, see Publishing Dashboards.

Note:

Currently, you can add only two RSS feeds each on the Home tab and Issues tab (if available). You can get around this limitation by creating a custom tab, where there is no limitation on the number of RSS feeds. For information, see Creating Center Tabs.

Related Topics

General Notices