Defining which Customer Segments can Access Items (Customer Group)

You can define the item segments visible and purchasable by a customer group from the customer group record.

To define which customer groups can access item segments:

  1. Go to Commerce > Marketing > Personalization > Groups.

  2. Click Edit next to the customer group.

  3. On the Personalization Rules tab, select an item segment from the list in the Item Segment column and click Add. You'll need to do this for all the item segments you want to add.

  4. Choose a Website Visibility Level for each item segment from the following options:

    • Display Fully – This enables customers in the customer group to view and purchase all items in the item segment

    • Disable Purchase – Prevents customers in the customer group from buying the items by hiding the Add to Cart button in the web store for all items in the item segment

    • Disable Purchase and Hide Price – Prevents customers in the customer group from viewing item prices or buying the items by hiding both item prices and the Add to Cart button in the web store for all items in the item segment

    Note:

    If you have a SuiteCommerce Advanced website, you can use the following visibility options after upgrading to the 2020.2 release or later:

    • Disable Purchase

    • Disable Purchase and Hide Price

    Don't use these options if your site is using a SuiteCommerce Advanced release prior to 2020.2.

  5. Click Save when you're finished. Clicking Save triggers a search index rebuild, when it's complete, personalized catalog views become active for customers visiting the website. For information about how to check the status of the search index rebuild, see Check the Search Index Job Status.

Related Topics

General Notices