Defining which Customer Segments can Access Items (Customer Group)

You can define the item segments visible and purchasable by a customer group from the customer group record.

To define which customer groups can access item segments:

  1. Go to Commerce > Marketing > Personalization > Groups.

  2. Click Edit next to the customer group.

  3. On the Personalization Rules tab, select an item segment from the list in the Item Segment column and click Add. Do this for all the item segments you want to add.

  4. For each item segment, select the Website Visibility Level. The options are:

    • Display Fully - this enables customers in the customer group to view and purchase all items in the item segment

    • Disable Purchase - prevents customers in the customer group from buying the items by hiding the Add to Cart button in the web store for all items in the item segment

    • Disable Purchase and Hide Price - prevents customers in the customer group from viewing item prices or buying the items by hiding both item prices and the Add to Cart button in the web store for all items in the item segment

    Note:

    If you have a SuiteCommerce Advanced website, the following visibility options can be used only after you have upgraded to the 2020.2 release of SuiteCommerce Advanced or later:

    • Disable Purchase

    • Disable Purchase and Hide Price

    Do not use these options if your site is using a SuiteCommerce Advanced release prior to 2020.2.

  5. When you are done, click Save. This triggers a search index rebuild. As soon as the rebuild is complete, the personalized catalog views become active and customers visiting the website are shown the personalized catalog view applicable to them. For information about how to check the status of the search index rebuild, see Check the Search Index Job Status.

Related Topics

Defining which Customer Segments can Access Items (CSM)
Defining which Customer Segments can Access Items (Item Collection)
Defining which Customer Segments can View Items (Commerce Categories)
Defining Visibility of Unmapped Items
Impact of Website Visibility Levels on Search Results

General Notices