Home Energy Analysis Light

The Home Energy Analysis (HEA) Light widget encourages customers to complete the HEA survey if they have not taken it already, and displays an energy use disaggregation for customers who have completed the survey. The widget is designed to be included in the Smart Dashboard or embedded on other utility-hosted webpages to promote the survey and lead customers to the full Home Energy Analysis experience.

Note: There are two versions of Home Energy Analysis Light—version 1 and version 2—and there are significant differences in the user experience between them. The guidance on this page applies only to version 2 since only version 2 can be embedded. Contact your Delivery Team if you have questions about which version of the widget you have, and to discuss options for upgrading if necessary.

On this page:

Survey Prompt

The HEA Light survey prompt is shown if a customer has not started or not completed the survey. The appearance of the prompt varies depending on the survey status. If the customer has not started the survey, the widget displays a prompt to start it. If the customer has started but not completed the survey, the widget shows a progress bar and prompts the customer to complete it.

Example: Survey Not Started

Image of a Survey Not Started for the home energy analysis light survey

Example: Survey Started, Not Completed

Image of a survey started, but not completed for the home energy analysis survey

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Disaggregation

The HEA Light disaggregation displays a breakdown of the customer's top three categories of energy use. There are two pathways to displaying the disaggregation in the HEA Light widget:

  • After the survey is completed, the HEA Light widget is updated to display the disaggregation.
  • Before the survey is completed, the HEA Light widget shows a disaggregation so that customers have quicker access to the results. In this case, the survey prompt described above is hidden, and customers can still take the survey to update their answers.

Image of Home Energy Analysis Light Disaggregation screen

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Embedding Guidelines

Widget Name: widget-usage-categories-overview

  • The HEA Light widget is designed for display on a landing page or dashboard. It can be displayed as part of the Smart Dashboard or embedded on a separate utility-hosted webpage that contains dashboard-like widgets such as Energy Use Overview or Highest Energy Use Day.
  • The HEA Light widget is also ideal for placement near billing information (such as the Bill Comparison) since it can provide a summary of the customer's top three energy uses in the most recent bill period.
  • The HEA Light widget has a flexible width, which means it can be embedded beside another widget or it can use the full width of the page. See Embedded Widgets Example for a visual idea of how HEA Light could look when placed beside the Bill Comparison.

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