Peak Focused Report

The Peak Focused Report informs customers about their electricity usage, with a focus on peak periods under their Time of Use rate plan. The report includes modules designed to encourage customers to be aware of electricity costs, and guide customers towards making energy use conscious behaviors during peak cost periods. There are two types of Peak Focused Home Energy reports:

Peak Focused Welcome Report: The welcome version of the report is designed to introduce new customers and legacy customers who are new to the Home Energy Report experience with a focus on peak energy use. It is the first report sent to new customers, and is structured to facilitate change management, equip customers with actionable tools and information, enhance overall customer satisfaction, and promote energy savings.

Peak Focused Welcome Report

Peak Focused Progress Report: The progress version of the report includes insights designed to inform customers about their electricity usage, with a focus on peak periods under their Time of Use rate plan. It encourages more energy-efficient behaviors and heightened awareness of electricity costs.

Peak Focused Progress Report

Report Modules

Home Energy Report v3 is built with predefined mix of dynamic and static modules carefully crafted to tell customers a personalized story about their energy use. It provides new experiences and insights that vary over time, depending on specific customer attributes and utility goals. Go to the individual module page for more details on the user experience.