1.3 Retail View

In this retail view stage, the relationship manager can view the information about a retail customer using Oracle Banking Enterprise Party Management.

To initiate the Amendment process:
  • User must have required customer group access to view a party within a customer access group.
  • User must have required Personal Identifiable Information (PII) access to view a party, if PII fields are configured.
  1. On the Homepage, under Party Services, click View.
    The View screen is displayed.
  2. Specify the CIF or search for a CIF. For advance search, clickAdvance Search button. The following values are available for the advance CIF search:
    • Party ID
    • First Name
    • Middle Name
    • Last Name
    • Data of Birth
    • Unique ID
    • Mobile Number
    • Email
  3. Click View Customer.
    The Party View screen is displayed.
  4. Click Add iconicon of the respective section for which the information needs to be updated. You can view the following sections during party view: