Open Bills

The Open Bills zone lists the unpaid bills of the account. By default, the bills where the unpaid amount is greater than zero are listed in this zone. It contains the following columns:

Column Name Column Description
Bill Date Displays the date when the bill was generated.
Note:

The data in this column is presented in a different color depending on the age bucket in which the bill's days past due falls. The following table lists the color used for presentation in various age buckets:

Age Bucket Color
Age 0 to 30 DPD Black
Age 31 to 60 DPD Green
Age 61 to 90 DPD Orange
Age > 90 DPD Red
Bill ID Displays the bill ID.
Note: It has a link. On clicking the link, the Bill screen appears where you can view the details of the respective bill.
Due Date Displays the date when the bill is due for payment.
Bill Amount Displays the bill amount.
Bill Status Indicates the status of the bill. The valid values are:

  • Pending

  • Complete
Unpaid Amount Displays the unpaid amount of the bill.
Age Bucket Indicates the age bucket in which the bill's days past due falls. The valid values are:

  • Age 0 to 30 DPD

  • Age 31 to 60 DPD

  • Age 61 to 90 DPD

  • Age > 90 DPD
Days Past Due Displays the number of days past after the due date.
Overdue Process Information Indicates the overdue process which is initiated for the bill and is currently in the Active status. In addition, this column has a context menu which helps in navigating to other screens in the application.
Note: It has a link. On clicking the link, the Overdue Process screen appears where you can view the details of the respective overdue process.
Delinquency Process Information Indicates the information of a delinquency process created for an overdue bill of the account.
Note: It has a link. On clicking the link, the Delinquency Process screen appears where you can view the details of the respective delinquency process.
Payment Agreement Request Information Indicates the active payment agreement request in which the bill is included.
Note: It has a link. On clicking the link, the Payment Agreement Request screen appears where you can view the details of the respective payment agreement request.

You can view additional information about the bill by clicking the View (The View Icon) icon corresponding to the bill in the Open Bills zone.

You can filter the list using various search criteria (such as, On or Before Bill Date and Show All Bills) available in the Filter area. By default, the Filter area is hidden. You can view the Filter area by clicking the Filters (The Filters Icon) icon in the upper right corner of this zone.

Note: If you select the Show All Bills option, the system lists all bills where the unpaid amount is greater than or equal to zero.

Related Topics

For more information on... See...
How to view the details of a bill Viewing the Bill Details