Viewing the Calculation Lines of All Legs of a Transaction
Procedure
To view the calculation lines of all legs of a transaction:
- Search for the account, whose bill details you want to view, in the Customer 360° View screen.
-
In the Search Results section, click
the View (
) icon corresponding to the account whose details you want to view.
The Account tab appears in the Customer 360° Information screen. -
In the Open Bills zone, click the View (
) icon corresponding to the bill whose details you want to view.
The Bill Information screen appears. -
In theBill Segment Details zone,
click the Broadcast (
) icon corresponding to the bill segment whose details you want to view.
The SQ Details, Bill Segment Calculation Lines, and Transaction Details zones appear.Note:The SQ Details zone appears when the bill segment is generated for an SQI based billable charge.
The Transaction Details zone appears when the bill segment is generated for a billable charge which is created through the transaction aggregation process.
-
In the Transaction Details zone,
click the Broadcast (
) icon corresponding to the transaction whose calculation lines you want to view.
The Transaction Leg Calculation Lines zone appears. - View the calculation lines of all legs which are rated before billing in the Transaction Leg Calculation Lines zone.
Related Topics
For more information on... | See... |
---|---|
How to search for an account | Searching for an Account |
Customer 360° Information screen | Customer 360° Information |
Account tab | Customer 360° Information - Account |
Open Bills zone | Open Bills |
Bill Information screen | Bill Information |
Bill Segment Details zone | Bill Segment Details |
Transaction Details zone | Transaction Details |
Transaction Leg Calculation Lines zone | Transaction Leg Calculation Lines |