Search Inbound Message

The Search Inbound Message zone allows you to search for an inbound message using various search criteria. It contains the following two sections:

• Search Criteria - The Search Criteria section contains the following fields:

  Field Name	Field Description	Mandatory (Yes or No)
  Search By	Used to indicate whether you want to search for an inbound message using the inbound message or person details. The valid values are: Message Details Person Details Note: By default, the Message Details option is selected.	Yes
  Inbound Message ID	Used to search a particular inbound message. Note: This field appears when the Message Details option is selected from the Search By list.	No
  Person ID	Used to search inbound messages through which a particular parent customer or bill group and their related entities are created in the system. Note: The Search () icon appears corresponding to the Person ID field. On clicking the Search icon, the Person Search window appears. This field appears when the Person Details option is selected from the Search By list. This field is only applicable for the fully-insured group and self-funded businesses. This field can only be used to search inbound messages through which a person of the following person types is created in the system: Parent Customer Bill Group	Yes
  Status	Used to search inbound messages with a particular status. The valid values are: Pending Processed Rejected Voided Note: This field appears when the Message Details option is selected from the Search By list.	No
  Source System	Used to search inbound messages which are received from a particular external system. Note: This field appears when the Message Details option is selected from the Search By list.	No
  Created From	Used to search inbound messages which are created from a particular date onwards. Note: This field appears when the Message Details option is selected from the Search By list.	No
  External Source ID	Used to search inbound messages which are received from a particular external source system. Note: This field appears when the Message Details option is selected from the Search By list.	No
  Created To	Used to search inbound messages which are created till a particular date. Note: This field appears when the Message Details option is selected from the Search By list.	No
  External Transaction ID	Used to search the inbound message which was a result of a particular transaction in the external source system. Note: This field appears when the Message Details option is selected from the Search By list.	No
  User ID	Used to search inbound messages which are created by a particular user. Note: This field appears when the Message Details option is selected from the Search By list.	No
  External Batch ID	Used to search inbound messages which are created through a particular batch job. Note: This field appears when the Message Details option is selected from the Search By list.	No
  Inbound Message Type	Used to search inbound messages which are created using a particular inbound message type. Note: This field appears when the Message Details option is selected from the Search By list.	No

  Note: You must specify at least one search criterion while searching for an inbound message.

• Search Results - On clicking the Search button, the search results appear based on the specified search criteria. The Search Results section contains the following columns:

  Column Name	Column Description
  Creation Date	Displays the date when the inbound message is created in the system.
  Inbound Message Information	Displays information about the inbound message. Note: It has a link. On clicking the link, the Inbound Message screen appears where you can view the details of the respective inbound message.
  Status	Indicates the status of the inbound message. The valid values are: Pending Processed Rejected Voided
  Inbound Message Type	Indicates the inbound message type using which the inbound message is created.
  Source System	Indicates the source system from where the inbound message is received.
  External Transaction ID	Indicates the transaction in the external source system which resulted in the inbound message.
  External Source ID	Displays the external source system ID.
  External Batch ID	Indicates the batch job in the external source system through which the inbound message is created.
  Person Information	Indicates the person whose record is created or updated in the system through the inbound message. In addition, this column has a context menu which helps in navigating to other screens in the application. Note: It has a link. On clicking the link, the Person screen appears where you can view the details of the respective person. This column appears when the Person Details option is selected from the Search By list.
  Created By	Indicates the user who has created the inbound message. Note: This column appears when the Message Details option is selected from the Search By list.

  Note: Pagination is used to display limited number of records in the Search Results section. You can use the navigation links, such as Previous and Next to navigate between pages.

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