Customer Registration Template

A customer registration template encapsulates the following information:

  • List of pages that should appear when you create a person, account, policy, or policy plan using the respective customer registration template

  • List of sections that should appear in each page

  • Field or characteristic attributes, such as:

    • Default value for a field or characteristic type

    • Default value for a person or account identifier type or phone type

    • Primary identifier type for a person or account

    • Mandatory field in each section

    • Enable or disable the field value, identifier type, identifier value, characteristic type, characteristic value, phone type, or phone number

You can create multiple customer registration templates for person, account, policy and policy plan. Depending on whether you are creating a customer registration template for person, account, policy or policy plan, you can include the following pages and define field or characteristic attributes for the following sections:

The following table lists the pages and sections that are available in the respective template category:
Template Category Template Page Template Section
Person Main Person Main
Person Names
Person Identifiers
Person Phones
Contact Information Person Address
Person Email
Accounts -
Person Hierarchy Person Hierarchy - Main
Person Hierarchy - Characteristics
Person Characteristics Person Characteristics
Policies Policies
Parent Policies
Registration Characteristics Customer Registration Characteristics
Account Main Account Information
Account Identifiers
Auto Pay Account Autopay
Persons Main
Account Address Override Information
Bill Routing
Account Characteristics Account Characteristics
Policy Policy - Main Policy Main
Policy Persons
Policy Characteristics
Policy Plan Plan Plan - Main
Plan - Characteristics

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Parent Topic: Customer Registration