Initiating the Cancellation Process for a Fully-Insured Group Policy

Procedure

To initiate the cancellation process for a fully-insured group policy:

  1. Search for the fully-insured group policy in the Policy screen.
  2. In the Search Results section, click the link in the Policy Information column corresponding to the policy for which you want to initiate the cancellation process.
    The Policy screen appears.
  3. Ensure that the Main tab is selected.
  4. Click the Initiate Cancellation button in the Policy zone.
    The status of the policy is changed to Pending Cancellation.
    Note: The Initiate Cancellation button appears when the fully-insured group policy is in the In Force/Active status.

Related Topics

For more information on... See...
How to search for a fully-insured group policy Searching for a Policy
Policy screen Policy (Used for Viewing)
Policy zone Policy