Reinstating a Fully-Insured Group Policy

Prerequisites

To reinstate a fully-insured group policy, you should have:

  • Reasons defined for the Reinstated status of the C1-POLICY business object in the Status Reason screen

Procedure

To reinstate a fully-insured group policy:

  1. Search for the fully-insured group policy in the Policy screen.
  2. In the Search Results section, click the link in the Policy Information column corresponding to the policy that you want to reinstate.
    The Policy screen appears.
  3. Ensure that the Main tab is selected.
  4. Click the Reinstate button in the Policy zone.

    The Status Reason window appears. It contains the following field:

    Field Name Field Description Mandatory (Yes or No)
    Status Reason Used to indicate the reason why you want to reinstate the fully-insured group policy. Yes
    Note: The Reinstate button appears when the fully-insured group policy is in the Pending Reinstatement or Terminated status.
  5. Select the reinstatement reason from the respective field.
  6. Click Save.
    The status of the policy is changed to Reinstated.

Related Topics

For more information on... See...
How to search for a fully-insured group policy Searching for a Policy
Policy screen Policy (Used for Viewing)
Policy zone Policy