Table of Contents
- Title and Copyright Information
- Preface
- 1 Employee Management
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2
Manager Tasks for Workstation Reports and Procedures
- Running Workstation Reports
- Changing Employee Settings
- Running Workstation Diagnostics
- Replaying Checks
- Redirecting Orders
- Editing Routing Groups
- Adjusting Menu Item Definitions
- Adjusting Menu Item Availability
- Adjusting the Menu Item Price on a Check
- Creating, Editing, and Assigning Barcodes to Menu Items
- Changing the Serving Period
- Reloading and Refreshing the CAPS Database
- Voiding All Menu Items From a Closed Check
- Reprinting Time Cards
- Changing the Kitchen Theme
- Performing a Manual End of Day (EOD) Settlement
- Enabling and Disabling Sales Recording Modules
- 3 POS Operations Management
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4
Enterprise Cash Management (ECM)
- Using the Cash Management Dashboard
- Opening a Receptacle Session
- Adding Funds (Safe Only)
- Performing an ECM Paid-In
- Performing an ECM Paid-Out
- Counting a Receptacle Session
- Recalling a Saved Count
- Adjusting a Count
- Adjusting a Count Sheet
- Depositing Cash
- Transferring Funds
- Opening, Saving, Recalling, and Submitting a Change Order (Safe Only)
- Reconciling a Change Order
- Removing Funds (Safe Only)
- Reconciling a Receptacle Session
- Adjusting a Cash Deposit (Bank Deposit Only)
- Adjusting a Reference (Bank Deposit Only)
- Till and User Assignment
- Assigning a Till to a Cash Drawer
- Assigning a User to a Till
- Performing Quick Start
- Allowing Access to the Till
- Till Assignment Status with Smart Key
- Adjusting the Starting Amount
- Auditing a Till
- Pulling Cash
- Unassigning a User From a Till
- Unassigning a Till From a Cash Drawer
- Reopening a Receptacle Session
- Viewing the Receptacle Status
- No Sale Operation
- Viewing ECM Alerts and Summary with the Engagement Cloud Service
- Tablet Swaps with the Oracle MICROS Base Station
- Offline Cash Management Operations
- Back of House Receptacles Offline
- Till Offline
- Server Bank Offline
- Consolidating Offline Server Banking Sessions
- Individual Receptacle Types
- ECM Property Reports
- 5 Simphony Web Portal (SWP)
- 6 Import and Export of Data
- 7 Order Information Service
- 8 Remote Support