Business Events

Business events give a full history and give a quick overview what has happened and why but can also be used to trigger output generation.

Business Event Rule

Table 1. Business Event Rule

Field	Description
Code	The code of the business event rule
Event Action	The policy enrollment event action (Add, Update, Delete, Time Valid Change)
Entity	The entity for which the policy enrollment event was raised. Please note that the API accepts entity names as defined in the object model, so without spaces and starting with a capital. E.g. Address or PolicyEnrollmentProduct
Attribute	The attribute in the entity for which the business event rule is defined.
Old Value	The attribute value in the current Active policy
Old Value Empty	Indicator if the attribute value in the current Active policy has a value
New Value	The attribute value in the new policy version
New Value Empty	Indicator if the attribute value in the new policy has a value
Priority Category	Category of business event rules that logically belong together
Priority	Priority within a priority category
Condition Dynamic Logic	Reference to a condition dynamic logic
Business Event Definition	Reference to a business event definition

Business event rules evaluate policy enrollment events created in the policy version compare. Policy enrollment events capture changes between the current active policy version and the new policy version in detail.

Business event rules select policy enrollment events that have a special business meaning like:

• New Policy, Add Member, Add Product

• Cancel Policy, Cancel Member

• Term policy enrollment (including term reason), Term policy enrollment product

• Transfer policy to another group account, Transfer member to another product

• Reinstate Policy, Reinstate Policy Enrollment

• Address change

Business Event Definition

A business definition defines the way a business event is presented.

Table 2. Business Event Definition

Field	Description
Code	The code of the business event definition
Descr	Description of a business event definition
Display Text	The display text for a policy enrollment event of type Business. The display text can have up to 10 substitution parameters.
Priority	The priority can be used to determine which 'message' to communicate with the customer in case multiple policy enrollment events exist.

The display text is used to describe the business event in a user friendly way. E.g. a display text for an address change can be configured like this:

{0} address changed per {1}.

The associated policy enrollment event has the specific parameters, so the display text is presented as "Mailing address changed per 01-MAY-2022".

Notification Definition

A notification definition defines the creation and emission of enrollment event notification on generated business events that contains the payload of changes made to policy which is fetched from policy enrollment events.

Table 3. Notification Definition

Field	Description
Code	The code of the notification definition
Description	Description of notification
Emit Notification	When to send notification Pre Approval Post Approval
Revert Policy?	Defines if the policy needs to revert or not once the notification is sent: Yes No
Notification Payload	Reference to dynamic logic (function) with signature 'Notification Payload' to define payload
Condition	Reference to dynamic logic (condition) with signature 'Notification Definition'
Business Event Definition	Reference to business event definition

Refer Enrollment Event Notifications for more information on processing of notifications.