Confirming Server and Site Specifications
Front Panel System LEDs and Buttons
Rear Panel System LED and Button
Verify Correct Operation of the Slide Rails and the CMA
Connecting Data and Management Ports
Powering On the Server for the First Time
Connect a Terminal or Emulator to the SER MGT Port
Power On the Server for the First Time
Assigning a Static IP Address to the SP
Understanding System Administration Resources
Platform-Specific Oracle ILOM Features
Oracle VM Server for SPARC Overview
Hardware Management Pack Overview
Source for Downloading Hardware Management Pack Software
Hardware Management Pack Documentation
Display the Oracle ILOM -> Prompt
Power On the Server (Oracle ILOM)
Power Off the Server (Oracle ILOM)
Reset the Server (Oracle Solaris OS)
Reset the Server (Oracle ILOM)
Reset the SP to Default Values
Important Hardware RAID Guidelines
Prepare to Use the FCode Utility
Hot Spare Drives in RAID Volumes (LSI)
Determining If a Drive Has Failed
RAID Drive Replacement Strategies
Changing Server Identification Information
Change Customer Data on FRU PROMs
Change System Identifier Information
Restore the Host Power State at Restart
Specify the Host Power State at Restart
Disable or Re-Enable the Host Power-On Delay
Specify Parallel Boot of the SP and Host
Configure Host Behavior (Keyswitch State)
Disable or Re-Enable Network Access to the SP
Display the DHCP Server IP Address
Display the IP Address of the SP
Using an In-band Connection to the SP
Configure the Host Boot Mode (Oracle VM Server for SPARC)
Change the Host Boot Mode Behavior at Reset
Manage the Host Boot Mode Script
Display Host Boot Mode Expiration Date
Override OBP Settings to Reset the Server
Configuring Server Behavior at Restart
Specify Behavior When the Host Resets
Specify Behavior When the Host Stops Running
Specify Behavior at Boot Timeout
Specify Behavior if Restart Fails
Specify Maximum Restart Attempts
Enabling Automatic System Recovery
Identifying WWN-Designated SAS2 Devices
Mapping WWN Values to Hard Drives (OBP probe-scsi-all Command)
Identify a Disk Slot Using prtconf (Oracle Solaris OS)
WWN Syntax in an OS Installation on an Individual Drive
WWN Syntax in an OS Installation on a RAID Volume
Infrastructure Boards in the SPARC T4-1 Server
Understanding Hard Drive Data Cable Routing
Front Panel System Controls and LEDs
LEDs for the Ethernet Ports and NET MGT port
Memory Fault Handling Overview
Oracle ILOM Troubleshooting Overview
Display FRU Information (show Command)
Check for Faults (show faulty Command)
Check for Faults (fmadm faulty Command)
Clear Faults (clear_fault_action Property)
Service-Related Oracle ILOM Commands
Understanding Fault Management Commands
No Faults Detected Example (show faulty Command)
Power Supply Fault Example (show faulty Command)
Power Supply Fault Example (fmadm faulty Command)
POST-Detected Fault Example (show faulty Command)
PSH-Detected Fault Example (show faulty Command)
Interpreting Log Files and System Messages
View the System Message Log Files
Checking if Oracle VTS Software Is Installed
Check if Oracle VTS Is Installed
Oracle ILOM Properties That Affect POST Behavior
Find the Chassis Serial Number
Understanding Component Replacement Categories
Removing Power From the System
Positioning the System for Service
Locate a Faulty DIMM (DIMM Fault Remind Button)
Locate a Faulty DIMM (show faulty Command)
Increase System Memory With Additional DIMMs
DIMM Configuration Error Messages
Hard Drive Hot-Pluggable Capabilities
Hard Drive Slot Configuration Reference
Verify the Functionality of a Hard Drive
Servicing the DVD/USB Assembly
Power Supply Hot-Swap Capabilities
Verify the Functionality of a Power Supply
Remove or Install a Power Supply Filler Panel
Servicing the Power Distribution Board
Power Distribution Board Overview
Remove the Power Distribution Board
Install the Power Distribution Board
Servicing the Power Supply Backplane
Power Supply Backplane Overview
Remove the Power Supply Backplane
Install the Power Supply Backplane
Servicing PCIe and PCIe/XAUI Risers
Remove a PCIe or PCIe/XAUI Riser
Install a PCIe or PCIe/XAUI Riser
PCIe Card Configuration Reference
Servicing SAS PCIe RAID HBA Cards
Remove a SAS PCIe RAID HBA Card
Install a SAS PCIe RAID HBA Card
Servicing the Service Processor
Servicing the System Configuration PROM
System Configuration PROM Overview
Remove the System Configuration PROM
Install the System Configuration PROM
Verify the System Configuration PROM
Remove the Hard Drive Backplane
Install the Hard Drive Backplane
Servicing the Front Panel Light Pipe Assemblies
Front Panel Light Pipe Assemblies Overview
Remove the Front Panel Light Pipe Assembly (Right or Left)
Install the Front Panel Light Pipe Assembly (Right or Left)
Servicing the Motherboard Assembly
Motherboard Servicing Overview
Remove the Motherboard Assembly
Install the Motherboard Assembly
Returning the Server to Operation
Reinstall the Server in the Rack
Return the Server to the Normal Rack Position
Power On the Server (start /SYS Command)
You can use a variety of diagnostic tools, commands, and indicators to monitor and troubleshoot a server:
LEDs – Provide a quick visual notification of the status of the server and of some of the FRUs.
Oracle ILOM 3.0 – Runs on the SP. In addition to providing the interface between the hardware and OS, Oracle ILOM also tracks and reports the health of key server components. Oracle ILOM works closely with POST and PSH to keep the system running even when there is a faulty component.
Power-on self-test (POST) – Performs diagnostics on system components upon system reset to ensure the integrity of those components. POST is configurable and works with Oracle ILOM to take faulty components offline if needed.
PSH - Continuously monitors the health of the CPU, memory, and other components, and works with Oracle ILOM to take a faulty component offline if needed. The PSH technology enables systems to accurately predict component failures and mitigate many serious problems before they occur.
Log files and command interface – Provide the standard Oracle Solaris OS log files and investigative commands that can be accessed and displayed on the device of your choice.
Oracle VTS – Exercises the system, provides hardware validation, and discloses possible faulty components with recommendations for repair.
The LEDs, Oracle ILOM, PSH, and many of the log files and console messages are integrated. For example, when the Oracle Solaris OS detects a fault, the software displays the fault, logs the fault, and passes the information to Oracle ILOM, where the fault is also logged. Depending on the fault, one or more LEDs might also be illuminated.
The diagnostic flowchart in Diagnostics Process illustrates an approach for using the server diagnostics to identify a faulty FRU. The diagnostics you use, and the order in which you use them, depend on the nature of the problem you are troubleshooting. So you might perform some actions and not others.