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Sun Server X3-2L (formerly Sun Fire X4270 M3)

Product Notes, Version 1.3

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Sun Server X3-2L Product Notes

Sun Server X3-2L Name Change

Supported Hardware

Supported Firmware Revisions

Supported Operating Systems

Important Operating Notes

Operational Changes for UEFI BIOS Configuration

Single-Processor to Dual-Processor Upgrade Is Not Supported

Update Your System to the Latest Software Release

Avoid Overwriting the Embedded Oracle System Assistant USB Flash Drive

Oracle Solaris 10 8/11 Required Patches

Preinstalled Oracle VM Server and Oracle VM Manager Compatibility Requirements

Supported Operating System Limitations

Update HBA Firmware to Support UEFI BIOS

Segfaults Might Occur on Servers Running 64-bit Linux Operating Systems

Failure of a Single Server Fan Module Might Impact Performance

MAC Address Mapping to Ethernet Ports

Rear-Mounted HDD Naming When Using Oracle Solaris

Inspect Grounding Strap on 3.5-inch HDD Bracket Before Installing HDDs

Battery Module

Server Management Tools

Supported PCIe Cards

Resolved Issues

Resolved Issues for Previous Software Releases

Known Issues

BIOS Known Issues

Hardware Known Issues

Oracle System Assistant Known Issues

Oracle Solaris Operating System Known Issues

Linux Operating Systems and Virtual Machine Known Issues

Windows Known Issues

VMware ESXi Known Issue

Documentation Updates

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Software Releases

Getting Firmware and Software From MOS or PMR

Download Firmware and Software Using My Oracle Support

Requesting Physical Media

Gathering Information for the Physical Media Request

Installing Updates Using Other Methods

Linux Operating Systems and Virtual Machine Known Issues

Table 11 Linux Operating Systems and Virtual Machine Known Open Issues

BugDB
Description
17899109
CX2 card does not work after installation of Oracle Linux 6.5.
Issue:

CX2 card did not work after installation Oracle Linux 6.5 on X3-2L

Affected hardware and software:
  • Oracle Linux 6.5

  • Release 1.3

Workaround:

Add "MLX4_LOAD=yes" to /etc/rdma/rdma.conf

17933299
The RDMA communication might fail when using the RHEL 6.5 inbox OFED package.
Issue:

If you use the RHEL 6.5 inbox OpenFabrics Enterprise Distribution (OFED) package, the Remote Direct Memory Access (RDMA) in RHEL 6.5 might fail to run.

Affected software:
  • Sun Dual Port QDR InfiniBand Host Channel Adapter for PCIExpress Gen 3 (7104073 and 7104074)

  • Red Hat Enterprise Linux 6. 5

Workaround:

None.

Update the Mellanox OFED package. To download the update package, go to http://www.mellanox.com/page/products_dyn?product_family=26, scroll down the page and click the MLNX_OFED 2.X, and download MLNX_OFED_LINUX-2.1-1.0.0-rhel6.5x86_64.iso.

To install the Mellanox OFED update package, perform the following steps:

  1. Mount the ISO image, and run the ./mlnxofedinstall --without-fw-update command. Note - You must use the --without-fw-update qualifier to prevent the installation from flashing the firmware on the Sun Dual Port QDR InfiniBand Host Channel Adapter for PCIExpress Gen 3 card; otherwise, the installation will fail.

  2. Reinstall RDMA package from yum or from the RHEL 6.5 installation ISO. Modify the /etc/rdma/rdma.conf file to change RDS_LOAD=no to RDSLOAD=yes and save the file.

  3. Start/restart the RDMA service.


Note - If you want to use "rds-tools" to manage or test RDMA performance, ensure that "rds-tools" is updated to a minimum version of 2.0.7.


16014346
Unable to obtain DHCP lease at boot time with Red Hat Enterprise Linux operating systems.
Issue:

For configurations in which the auto-negotiation process takes more than five seconds, the boot script might fail with the following message:

ethX:failed. No link present. Check cable?

Affected hardware and software:
  • Red Hat Enterprise Linux operating systems

  • Release 1.2 and 1.3

Workaround:

If this error message appears, even though the presence of a link can be confirmed using ethtool ethX command, try this setting: LINKDELAY=5 in /etc/sysconfig/network-scripts/ifcfg-ethX.


Note - Link time can take up to 30 seconds. Adjust the LINKDELAY value accordingly.


The host might reboot after removing the Physical Function (PF) device driver when the Virtual Function (VF) device driver is active in the guest.

Alternatively, you can use NetworkManager to configure the interfaces, which avoids the set timeout. For configuration instructions for using NetworkManager, refer to the documentation provided with your distribution.

None
SUSE Linux Enterprise Server (SLES) 11 SP1 operating system will not support network connections when using the onboard network interface controller (NIC) unless an upgraded ixgbe driver is installed.
Issue:

The driver needed for the onboard 10 Gigabit Ethernet (10GbE) network interface controller (X540) as used in the Sun Server X3-2L is not available in the general availability release of SLES 11 SP1.

Affected software:
  • SUSE Linux Enterprise Server (SLES) 11 SP1

  • Releases 1.0, 1.1, 1.2, and 1.3

Workarounds:

Do either of the following:

  • Use Oracle System Assistant to install the SLES 11 SP1 operating system. Oracle System Assistant includes the required upgraded Intel 10GbE ixgbe driver and installs it for you automatically.

  • Download and install an upgraded Intel 10GbE ixgbe driver. For instructions for downloading and installing the upgraded ixgbe driver, see “Configuring the SLES 11 SP1 Operating System Software to Support Network Connections” in the Sun Server X3-2L Installation Guide for Linux Operating Systems.

If you choose to download and install the upgraded ixgbe driver manually, you can install the driver after you have installed and configured the SLES 11 SP1 operating system or during the initial install. You also have the option of incorporating the upgraded ixgbe driver file(s) into a PXE configuration that supports completely automated network installs.

15771992, 15783197 (formerly CR 7144197, 7158666)
When using Oracle Linux 5.8 with the Red Hat compatible kernel, the Red Hat Enterprise Linux 5.8 kernel, or the SUSE Linux Enterprise Server 11 SP1 kernel, “Sense Key: Recovered Error” messages can appear on the console and in /var/log/ messages.
Issue:

Note - This issue does not apply to either Oracle Linux 5.8 with the Oracle Unbreakable Enterprise Kernel for Linux (default) or SLES 11 Service Pack 2 (SP2). If you are using Oracle Linux 5.8 with the default kernel or SLES 11 SP2, you will not experience this problem.


For the Oracle Linux 5.8 Red Hat compatible kernel, the Red Hat Enterprise Linux (RHEL) 5.8 kernel, and the SUSE Linux Enterprise Server (SLES) 11 Base Install, Service Pack 1 kernel, with certain hardware configurations under these kernels, nuisance error messages are generated by the kernel and the smartd service.

Systems using these kernels with smartd monitoring of the block device enabled, and configured with an internal Sun Storage 6 Gb SAS PCIe RAID host bus adapter (HBA) that is connected to a SATA drive (such as the 7101423 100GB Solid State SATA Drive) and running in RAW JBOD mode, might find multiple error messages on the system console or in /var/log/ messages that look like the following:

Feb 9 18:24:58 X4270M3host kernel: [9108.314218] sd 0:0:0:0 [sda] Sense Key: Recovered Error [current][descriptor]

Feb 9 18:24:58 X4270M3host kernel: [9108.314226] Descriptor sense data with sense descriptors (in hex):

Feb 9 18:24:58 X4270M3host kernel: [9108.314229] 72 01 00 1d 00 00 00 0e 09 0c 00 00 00 00 00 00

Feb 9 18:24:58 X4270M3host kernel: [9108.314240] 00 4f 00 c2 00 50

Feb 9 18:24:58 X4270M3host kernel: [9108.314246] sd 0:0:0:0 [sda] Add. Sense ATA pass through information available.

Affected hardware and software:
  • Sun Storage 6 Gb SAS PCIe RAID HBA, Internal option card (SGX-SAS6-R-INT-Z and SG-SAS6-R-INT-Z)

  • Oracle Linux 5.8 with Red Hat compatible kernel

  • Red Hat Enterprise Linux (RHEL) 5.8

  • SUSE Linux Enterprise Server (SLES) 11 SP1

  • Releases 1.0, 1.1, 1.2, and 1.3

15771992, 15783197 (Continued)
Workaround:

The impact of this condition is minimal. The log messages are alarming, but there is no error condition. For Oracle Linux 5.8 using the Red Hat compatible kernel and RHEL 5.8, and SLES 11 SP1, you can choose to ignore the messages, disable smartd, or update to the latest errata kernel.

  • Disable smartd monitoring of all JBOD SATA drives under the Sun Storage 6 Gb SAS PCIe RAID HBA controllers. Use the smartctl command to disable monitoring of the drive and to verify drive monitor status.

  • Update to the latest errata kernel from SUSE. The new SUSE kernels have a patch applied to quiet this message. You can find the errata kernel on the SUSE Support Site at: http://download.novell.com/. Errata kernels are usually restricted to those with a valid SUSE support contract.

DISABLE: The following example disables smartctl service monitoring of block device /dev/sda.

X4270M3host3 host:~ # smartctl -s off /dev/sda

smartctl 5.39 2008-10-24 22:33 [x86_64-suse-linux-gnu] (openSUSE RPM)

Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net

===START of ENABE/DISABLE COMMANDS section===

SMART Disabled. Use option -s with argument ‘on' to enable it.

VERIFY: this example verifies the smartd monitoring status of device /dev/sdb

X4270M3host~ # smartctl -i /dev/sda

smartctl 5.39 2008-10-24 22:33 [x86_64-suse-linux-gnu] (openSUSE RPM)

Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net

===START of INFORMATION SECTION===

Device Model: INTEL SSDSA2BZ100G3S

Serial Number: CVLV11830001100AGN

Firmware Version: 6PS10362

User Capacity: 100,030,242,816 bytes

Device is: Not in smartctl database [for details use: -P showall]

ATA Version is: 8

15771992, 15783197 (Continued)
Workaround (Continued):

ATA Standard is: ATA-8-ACS revision 4

Local Time is: Fri Feb 10 09:48:34 2012 EST

SMART support is: Available - device has SMART capability.

SMART support is: disabled

SMART Disabled. Use option -s with argument ‘on' to enable it.

15744732 (formerly CR 7096052)
Network boot servers based on Oracle Linux 6.1 or Red Hat Enterprise Linux 6.1 or 6.2 cause UEFI Linux clients to panic when booting over the network.
Issue:

The grub.efi bootloader included with the software distribution does not work with Unified Extensible Firmware Interface (UEFI) clients.

Affected software:
  • Oracle Linux 6.1

  • Red Hat Enterprise Linux (RHEL) 6.1 and 6.2

  • Releases 1.0, 1.1, 1.2, and 1.3


Note - This issue does not apply to Oracle Linux 6.2.


Workaround:

To support UEFI network boot clients, update the Oracle 6.1 distribution grub.efi bootloader package on your PXE boot server. You can obtain updates from Unbreakable Linux Network (ULN) at: http://linux.oracle.com

15770848 (formerly CR 7142600)
Oracle VM and some Linux operating system installs can fail on some disk partitions.
Issue:

Oracle VM and some Linux operating system installations can fail on some disk partitions because libparted does not handle some disk partitions correctly.

Affected software:
  • Oracle Linux 5.7, 5.8, and 6.1

  • Red Hat Enterprise Linux (RHEL) 5.7, 5.8, and 6.1

  • Oracle VM 3.0 and 3.1

  • Releases 1.0, 1.1, and 1.2


Note - This issue does not affect Oracle Linux 6.2 or Red Hat Enterprise Linux 6.2.


Workaround:

Do the following:

  1. Ensure that the disk on which the virtual machine software or operating system will be installed is clean, with no other operating systems installed.

  2. If necessary, use the dd command to clear the disk before installing the operating system.

None
VMware ESXi 5.0 and 5.0 Update 1 virtual machine software will not support network connections when using the onboard network interface controller (NIC) unless an ixgbe driver or a compatible network interface card is installed.
Issue:

The driver needed for the 10 Gigabit Ethernet (10GbE) Controller (X540) as used in the Sun Server X3-2L is not available in the general availability release of VMware ESXi 5.0 and 5.0 Update 1.

Affected software:
  • VMware ESXi 5.0 and 5.0 Update 1

  • Releases 1.0, 1.1, 1.2, and 1.3


Note - This issue does not affect VMware ESXi 5.1.


Workarounds:

Perform either of the following tasks:

  • Add the required driver to the ESXi 5.0 and 5.0 Update 1 installation ISO image.

  • Install a PCIe network interface controller (NIC) card in the server that is compatible with the standard download ESXi 5.0 and 5.0 Update 1 ISO image.

For instructions for performing the above tasks, see “Configuring the VMware ESXi Software or the Server Hardware to Support Network Connections” in the Sun Server X3-2L Installation Guide for VMware ESXi.

15824191 (formerly CR 7205850)
When the operating system boots and loads the mpt2sas driver, errors might appear in dmesg.
Issue:

When the operating system boots and initializes the mpt2sas driver, several AER (application error reporting) errors might appear in dmesg. dmesg displays the content of the Linux system message buffer.

Affected Software:
  • Oracle VM 3.1.1 and SUSE Linux Enterprise Server (SLES) 11 SP2

  • Releases 1.2 and 1.3

Workaround:

None. These errors are harmless and can be safely ignored.