2.2 Adding Mobile Users

You must add a Mobile User account for each user for whom you want to provide remote access to your Corente Services network. When you add Mobile User accounts, you organize them into Mobile User Groups so that you can associate groups of users with specific Locations.

To add Mobile Users to your Corente Services network, do the following:

  1. Open App Net Manager.

  2. Expand the Global Intranet Settings menu in the domain directory.

  3. Expand User Remote Access and then expand Mobile User Administration.

  4. Create a Mobile User Group, if necessary. You must create at least one Mobile User Group before you can add Mobile Users.

    1. Select Mobile Users Groups and then right-click and select Add Mobile User Group.

      The Add Mobile User Group dialog displays.

    2. Specify a name for the Mobile User Group and then select OK.

  5. Select Mobile Users and then right-click and select Add Mobile User.

    The Add Mobile User dialog displays.

  6. Specify the Mobile User details on the Add Mobile User dialog as appropriate. See the App Net Manager Help for detailed instructions.

    If Mobile Users use Microsoft Windows client devices, they must download and install the Corente Client. For these Mobile User accounts, you must:

    • Configure the Windows Helper App Settings section of the Mobile User Account and select Use in conjunction with Windows Helper App.

    • Specify passwords in the Mobile User accounts, even if you use an external authentication provider. Corente Clients use the passwords to authenticate with the Corente Services Control Point (SCP) to download and update their configurations.

  7. Add the Mobile User to a Mobile User Group.

  8. Select OK to close the Add Mobile User dialog and then save your changes.

After you create Mobile Users, Corente Cloud Services Exchange automatically sends notification emails to those users at the email addresses that you specify in the Mobile User accounts.

  • If you configure settings in the Windows Helper App Settings section of the Mobile User account, the notification email instructs users to download and install the Corente Client.

  • If you do not configure settings for the Corente Client, the notification email instructs users to configure VPN connections on their mobile devices.

  • You cannot disable automatic notifications after you create Mobile Users. You also cannot change the text in the notification emails.

  • You must provide Mobile Users with their passwords, if required. Passwords for Mobile Users are not specified in the notification emails.