17.1 Introduction to Gateway Viewer

This is the Gateway Viewer application. The Gateway Viewer allows you to access both local and remote computers as well as perform certain network administration tasks using a web browser and Ethernet connection to your local Corente Services Gateway.

The Gateway Viewer uses SSL for secure access to the Corente Services Gateway. When you access the Gateway Viewer, you will be asked to accept a certificate, signed by Corente. Although this certificate will not be signed by a trusted authority, you must accept the certificate to provide encryption to the Corente Services Gateway.

Note

If you are using Internet Explorer 9.0 or later, you will be alerted that the certificate does not appear to be valid. Select Continue Anyway to access Gateway Viewer without harm to your system.

The application is accessible via buttons displayed across the top of the browser window. Each button presents a menu of options upon mouse rollover.

  • Monitoring Application allows you to monitor the applications and/or servers that are provided to you by local and remote Corente Services Gateways. This button will be available only if you have subscribed to either application monitoring or server monitoring.

  • Networks allows you to connect to both local and remote computers.

  • Help displays this Gateway Viewer help file.

  • Admin Login allows you to login to the Gateway Viewer application as an administrator. The following additional buttons are available if you have logged in:

    • Monitoring Top Talkers allows you to monitor bandwidth usage by individual users on a network.

    • Network Admin provides you with tools to manage the connections that this Corente Services Gateway provides.

    • Gateway Admin allows you to manage this Corente Services Gateway.

    • Logout logs you out of the Gateway Viewer, so that only the user interface is displayed.

In general, do not use the Refresh button on your browser to refresh a page in Gateway Viewer. To view the most up-to-date information for any page that you are viewing, right-click your mouse button within the bottom frame of the page and select the Refresh option from the menu that appears. This will cause the appropriate frame on the page to reload with the most recent data.

Note

Occasionally, when you attempt to load a page in Gateway Viewer, the menu in the top frame of the page may disappear. If this occurs, simply close your browser window. You should then open a new browser window and re-access Gateway Viewer.

17.1.1 Supported Browsers

The Gateway Viewer application supports the following browsers:

  • Microsoft Internet Explorer 9.0 or later

  • Mozilla Firefox 25.0 or later

  • Google Chrome 34.0 or later

  • Apple Safari 7.0 or later

Note
  • You can browse file servers from Gateway Viewer only if you use Microsoft Internet Explorer.

  • You can connect to Gateway Viewer only from a running instance of Corente Services Gateway on your local area network (LAN).