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Service Request and Action Workflow Setup
Oracle Service Profile Options
Setting Up Customer Product Statuses
Setting Up Customer Product Types
Setting Up Order Transaction Types
Setting Up Service Availability
Setting Up Termination Reasons
Setting Up Service Request Statuses
Setting Up Service Request Severities
Setting Up Service Request Urgencies
Setting Up Service Request Types
Setting Up Message Action Codes
Setting Up Call Follow-up Types
Setting Up Field Service Personnel
Setting Up Reject Repair Reasons
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