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Drop-ship Return Flow

Returns Special Menu

Return Material Authorizations (RMAs)

RMA Business Flows

RMA Setup

RMA Processing

Managing RMA Exceptions

Required Fields for Entering Returns

Function Security for Orders and Returns

Tasks

Defining Return Header Pricing and Sales Information

Defining Return Header Shipping Information

Defining Return Header Tax Information

Defining Return Line Reference Information

Defining Return Line Credit Information

Defining Return Line Receiving Information

Defining Return Line Tax Information

Viewing Status Information for Return Lines

Entering Return Material Authorization Discounts

Entering Return Material Authorization Sales Credits

Defining Receive From and Credit To Information

Booking a Return Material Authorization