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Siebel Installation Guide for UNIX describes the installation and initial configuration of Oracle's Siebel Business Applications. The installation and configuration tasks are covered for Siebel Enterprise Server software, Siebel Web Server Extension (SWSE), Siebel Mobile Web Clients, Siebel Tools, and other installable Siebel modules. NOTE: The Siebel Installation Guide for the operating system you are using is for installing Siebel Innovation Pack 2013. This innovation pack is provided for Siebel CRM version 8.1.1.11 and version 8.2.2.4. The functionality described in this guide applies to these releases and in some cases does not apply to any previous release. For information about the features in these releases, see the applicable Siebel Maintenance Release Guide on My Oracle Support.
What's New in Siebel Installation Guide for UNIX, Version 8.1/8.2, Rev. A
Table 1 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 1 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.
What's New in Siebel Installation Guide for UNIX, Version 8.1/8.2
Table 2 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 2 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.
Table 2. What's New in Siebel Installation Guide for UNIX, Version 8.1/8.2
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Multiple topics |
Modified topics. For Siebel CRM version 8.1.1.9 and later, and for Siebel CRM version 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certifications tab on My Oracle Support. Updated references throughout this guide. For more information, see 1492194.1 (Article ID) on My Oracle Support |
Installation-Related Changes for Siebel Innovation Pack 2013 |
New topic. Summarizes several important changes to the installers for Siebel Enterprise Server and Siebel Web Server Extension (SWSE), affecting both new installations and patch installations. Patch installations for these server modules are also called migration installations. The installation for the Siebel Sample Database has also changed. |
Roadmap for Installing Siebel Business Applications in a Patch Installation Case (Existing Installation) |
New topic. Summarizes the installation tasks for the current release that you perform for existing installations of Siebel Business Applications. |
Installing Siebel Enterprise Server as a New Installation |
Modified topic. Describes the updated method of performing a new installation of Siebel Enterprise Server. |
Installing Siebel Enterprise Server as a Migration Installation |
New topic. Describes how to perform a migration installation of Siebel Enterprise Server for the current release. This method replaces the patch installation method formerly described in Siebel Maintenance Release Guide on My Oracle Support. |
Installing the Siebel Web Server Extension as a New Installation |
Modified topic. Describes the updated method of performing a new installation of SWSE. |
Installing the Siebel Web Server Extension as a Migration Installation |
New topic. Describes how to perform a migration installation of SWSE for the current release. This method replaces the patch installation method formerly described in Siebel Maintenance Release Guide on My Oracle Support. |
Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode |
Modified topic. Describes the updated method of creating a response file. Also includes updated information about performing an unattended installation. |
About Database Updates for Siebel CRM Version 8.1.1.11 or Version 8.2.2.4 About Siebel CRM Releases |
Modified topics. For an existing installation of Siebel CRM version 8.1.1.x or version 8.2.2.x, running Incremental Repository Merge is required after you install the current release, Siebel Innovation Pack 2013, in a migration installation. |
Installing the Stored Procedures and User-Defined Functions on IBM DB2 |
Modified topic. Includes information that is applicable to IBM DB2 64-bit databases. |
Updating the CRC Parameter |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. |
Enabling Siebel Open UI |
Modified topic. Includes updated information about enabling Siebel Open UI for the current release. |
Obtaining Updated Siebel Repository Files |
Modified topic. Includes updated information about obtaining updated SRF files for the current release. |
About Installing and Deploying Siebel Business Applications with Multiple Languages |
Modified topic. Includes updated information about adding languages to an existing installation of the same version by configuring the Siebel Enterprise Server or SWSE installer to run in unattended mode (silent mode). Some limitations that formerly applied for adding languages for earlier releases no longer apply. |
Importing Locale-Specific Data into the Siebel Repository |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. |
Restarting the Web Server |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. Use this topic in conjunction with Requirements for Stopping and Starting the Web Server. |
Installing the Siebel Web Client as a New Installation Installing Siebel Web Clients and Siebel Tools in Unattended Mode |
Modified topics. Corrected the name of the Siebel Web Client installer program for Siebel CRM version 8.1.1. |
Installing Siebel Tools as a New Installation Installing Siebel Web Clients and Siebel Tools in Unattended Mode |
Modified topics. Corrected the name of the Siebel Tools installer program for Siebel CRM version 8.1.1. |
Installing the Siebel Web Client as a New Installation Verifying Installation for the Siebel Web Client File and Directory Naming Conventions |
Modified topics. Corrected references to the default installation directory for the Siebel Web Client installer for Siebel CRM version 8.2.2. |
Installing Siebel Tools as a New Installation Verifying Installation for Siebel Tools File and Directory Naming Conventions |
Modified topics. Corrected references to the default installation directory for the Siebel Tools installer for Siebel CRM version 8.2.2. |
Installing the Siebel Web Client as a Patch Installation |
New topic. Describes how to perform a patch installation of the Siebel Web Client for the current release. This information was previously published in Siebel Maintenance Release Guide on My Oracle Support. |
Installing Siebel Web Clients and Siebel Tools in Unattended Mode |
Modified topic. Includes updated information about saving a response file and performing an unattended installation. |
Installing Siebel Tools as a Patch Installation |
New topic. Describes how to perform a patch installation of Siebel Tools for the current release. This information was previously published in Siebel Maintenance Release Guide on My Oracle Support. |
Installing and Using the Siebel Sample Database |
Modified topic. Includes updated information about installing a new Siebel Sample Database for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. |
Postinstallation Tasks for High Interactivity Clients |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. |
Verifying the ODBC Data Source |
Updated topic. The Siebel Security Guide now describes installing the Oracle Database Client for the current release. |
Installing Siebel Management Server as a Patch Installation |
New topic. Describes how to perform a patch installation of the Siebel Management Server for the current release. This information was previously published in Siebel Maintenance Release Guide on My Oracle Support. |
About Uninstalling Siebel Business Applications |
Modified topic. Describes the full uninstallation and rollback uninstallation options for Siebel CRM version 8.1.1.11 or version 8.2.2.4, and the applicable requirements and limitations. Rollback uninstallation for Siebel Enterprise Server and SWSE is available only after performing a migration installation. |
Rolling Back the Siebel Enterprise Server |
New topic. Describes how to roll back an installation of the current release to an earlier version. You can perform this task after you have performed a migration installation for Siebel Enterprise Server. |
Rolling Back the Siebel Web Server Extension |
New topic. Describes how to roll back an installation of the current release to an earlier version. You can perform this task after you have performed a migration installation for SWSE. |
About Installing Siebel Business Applications |
Modified topic. Includes updates because of changes in the Siebel Enterprise Server and SWSE installers. |
About Siebel CRM Releases |
Modified topic. Summarizes the major Siebel CRM installable modules for Siebel Innovation Pack 2013 and shows which versions support which types of installations. Mentions the new migration installation type for Siebel Enterprise Server and SWSE. Mentions the new installer for the Siebel Sample Database. |
About Oracle Configuration Manager |
Modified topic. It is now recommended to specify valid My Oracle Support credentials for Oracle Configuration Manager during the installation of Siebel Enterprise Server or SWSE. Oracle Configuration Manager is installed with both new installations and migration installations, and it is configured automatically after the installation. |
Creating the Siebel File System |
Modified topic. Includes information about configuring the Siebel File System to exclude certain file types, as determined by their file extensions. |
General Requirements for Installing and Configuring Siebel Enterprise Server Components Requirements for Installing and Configuring the Siebel Server |
Modified topics. For the current release, you cannot add new Siebel Enterprise Server components to an existing installation by using the Siebel Enterprise Server installer. |
About the Siebel Network Image and other topics |
Modified topics. For Siebel Enterprise Server and SWSE, you create a Siebel image only for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. For version 8.1.1.11, the Siebel Image Creator no longer presents a choice of full or patch image, and the image you create does not include a version 8.1.1 installer. Siebel CRM version 8.1.1 or version 8.2.2 media or Siebel images are not used for Siebel Enterprise Server or SWSE. For Siebel Sample Database, you create a Siebel image only for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. |
Requirements for Running Siebel Image Creator Creating a Siebel Installation Image |
Modified topics. Includes information about running Siebel Image Creator in unattended mode. |
What's New in Siebel Installation Guide for UNIX, Version 8.1, Rev. D
Table 3 lists the changes described in this version of the documentation to support this release of the software. (Version 8.1, Rev. D of this guide was for Siebel CRM version 8.1.1.10. Significant installer changes were introduced in Siebel CRM version 8.1.1.11.)
What's New in Siebel Installation Guide for UNIX, Version 8.2, Rev. C
Table 4 lists the changes described in this version of the documentation to support this release of the software. (Version 8.2, Rev. C of this guide was for Siebel CRM version 8.2.2.3. Significant installer changes were introduced in Siebel CRM version 8.2.2.4.)
Table 4. What's New in Siebel Installation Guide for UNIX, Version 8.2, Rev. C
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Multiple topics |
Siebel Business Applications now support the HP-UX operating system for Siebel CRM version 8.2.2.3 and later. Media files are available for HP-UX for Siebel Enterprise Server and Siebel Web Server Extension, and the Siebel Image Creator utility allows you to select HP-UX as a platform. After installing Siebel CRM version 8.2.2, as described in this guide, customers on HP-UX must install Siebel Fix Pack 8.2.2.3 or later, as described in the applicable Siebel Maintenance Release Guide on My Oracle Support, 1441523.1 (Article ID). Install the Siebel Fix Pack before you configure the Siebel software. |
Starting a Siebel Configuration Wizard |
Modified topic. Added information about the environment setup files that you might have to source before or after running some of the Siebel Configuration Wizards. More information is provided in the topics for performing individual configuration tasks. |
Enabling Siebel Open UI About Installing the Siebel Database Installing the Siebel Database About Installing in Upgrade Environments |
Modified topics. Siebel database updates are available for Siebel CRM version 8.2.2.3. These updates are available in a new database installation, if you install the database after installing the Siebel Fix Pack. Alternatively, these updates are available for an existing database by using the Incremental Repository Merge feature or by upgrading the Siebel database, as appropriate for your installed software. For information about the product enhancements in Siebel Fix Pack 8.2.2.3 (also known as Siebel Innovation Pack 2012), see the applicable Siebel Maintenance Release Guide on My Oracle Support, 1441523.1 (Article ID). For information about setting up and using Incremental Repository Merge and about database upgrades, see Siebel Database Upgrade Guide. |
Enabling Siebel Open UI |
Modified topic. Added more information about the parameters for enabling Siebel Open UI and how to set them. |
Obtaining Updated Siebel Repository Files Requirements for Installing and Configuring the Siebel Server Requirements for Installing Siebel Web Clients |
New topic. Added information about obtaining updated Siebel Repository files (SRF) for Siebel Fix Pack 8.2.2.3. |
Installing and Using the Siebel Sample Database |
Modified topic. Added information about obtaining the updated Siebel Sample Database file (DBF) for Siebel Fix Pack 8.2.2.3. |
Cloning a Siebel Installation |
Modified topics. Updated information in multiple topics about the role of the Siebel Gateway Name Server and configuration data in usage cases for cloning a Siebel Server installation. |
About Siebel CRM Releases |
Modified topic. Mentioned Incremental Repository Merge, which is an important new feature provided in Siebel Fix Pack 8.2.2.3. |
Requirements for Installing Siebel Web Clients Requirements for Installing Siebel Tools Configuring Siebel Server Connectivity to the Siebel Database |
Modified topics. Siebel CRM version 8.2.2.3 now provides native support for Microsoft SQL Server 2008, using SQL Server Native Client. |
Configuring the SWSE Logical Profile Requirements for Configuring Anonymous Users for the Siebel Web Server Extension |
Modified topics. Noted that employee applications can support either Siebel Open UI or high interactivity. (The anonymous user for employee applications is sometimes called the high interactivity user.) |
Configuring an IBM DB2 Database for Siebel Business Applications |
Modified topic. Removed references to IBM DB2 parameters that have been identified as deprecated for DB2 v9.7. |
Requirements for the Siebel Image Directories |
Modified topic. Updated information about adding modules or languages to an existing network image. |
Siebel Installation Media Contents |
Modified topic. Added information about the requirements for using the third-party media files. |
About the Microsoft Windows and UNIX Versions of This Guide
This book is published in separate versions for Microsoft Windows or UNIX operating systems:
- Siebel Installation Guide for Microsoft Windows
- Siebel Installation Guide for UNIX
NOTE: For operating system support details, including supported versions and product support exceptions, see the Certifications tab on My Oracle Support.
In this guide, Windows refers to all of the Microsoft Windows operating system versions that are supported for server or client platforms (for applicable Siebel modules) for this release. The supported versions are listed in the Certifications tab on My Oracle Support. Supported UNIX operating systems include IBM AIX, HP-UX, Linux, and Oracle Solaris (for SPARC). In Siebel Installation Guide for UNIX, supported Linux operating systems are usually discussed in generic terms and are not differentiated. However, some information in this guide applies only to particular Linux operating systems. Both the Windows and UNIX versions of this guide contain information about installing client-based modules, such as Siebel Mobile Web Clients or Siebel Tools, on Microsoft Windows. Siebel Installation Guide for UNIX does not contain detailed information about installing Siebel Enterprise Server and Siebel Web Server Extension (SWSE) on Windows. Siebel Installation Guide for UNIX does not contain information about either Microsoft SQL Server or about Microsoft Internet Information Services (Microsoft IIS). Siebel Installation Guide for Microsoft Windows does not contain information about UNIX-based Web servers. Siebel Management Server, a server module that is available only on Windows, is documented in both versions of this guide. However, some information relevant to configuring this module is provided only in Siebel Installation Guide for Microsoft Windows. Additional Information
User interface references in this guide assume that you are using Siebel Open UI. The procedures in this guide assume that you do not use left-hand navigation. For information about implementing left-hand navigation, see Siebel Fundamentals for Siebel Open UI. For more information about third-party products, such as supported operating systems or RDBMS platforms, Web servers, Visual Mining NetCharts, and so on, see the Certifications tab on My Oracle Support (https://support.oracle.com). For Siebel CRM version 8.1.1.9 and later, and for Siebel CRM version 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certifications tab on My Oracle Support. For more information, see 1492194.1 (Article ID) on My Oracle Support.
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