Siebel eSales Administration Guide
What's New in This Release
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Siebel eSales Overview
About Siebel eSales
The Siebel eSales Web Site
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Setting Up Siebel eSales
Process of Setting Up Siebel eSales
Installing Siebel Business Applications
Setting Up Order Management for Siebel eSales
Customizing the eSales User Interface
Removing the Siebel Advisor Applet from Siebel eSales Web Pages
Implementing Siebel eSales Without Frames
Creating Unstructured Content for the eSales Web Site
Creating Multilingual eSales Web Sites
Controlling User Access to the eSales Web Site
Setting Up Default Responsibilities and User Types for eSales
Defining Access Groups
Setting Up Price Lists for Siebel eSales
Configuring Siebel eSales
Setting Up Personalization for Siebel eSales
Setting Up Shipping Charge Calculations for Siebel eSales
Encrypting Credit Card Data with RC2 Encryption
Customizing Email Notifications for Siebel eSales
Activating Workflows for Siebel eSales
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Integrating Siebel eSales with Third-Party Payment Applications
About CyberSource Internet Commerce Suite
Installing CyberSource Software
Enabling Credit Card Transactions with CyberSource
CyberSource Integration with Siebel eSales
Credit Card Transaction Service Business Service
Integration Objects
Data Maps
CyberSource Adapter Service Business Service
Address Verification with CyberSource
Customizing Cybersource Integration
Modifying the Scripts in the CyberSource Adapter Service
Passing Data from Other Fields in the Siebel Database
Passing Data from Fields Not in the Siebel Database
Calling the Credit Card Transaction Service from Other Places in Siebel eSales
Calling the Credit Card Transaction Service from Other Business Components
Using Other Third-Party Payment Applications
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Integrating Siebel eSales with Third-Party Shipment Tracking Applications
About Shipment Tracking Applications
Process of Setting Up Shipment Tracking
Setting the Shipment Tracking-Package Tracking User Properties
Verifying the External Shipment Tracking ASI User Properties
Configuring Web Services for Shipment Tracking
Extending Returned Data for Shipment Tracking
Changing the Package Sorting Order
Turning Off Package Sorting
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Administering Siebel eSales
Setting Quote Expiration Dates
Managing Anonymous Shopping Carts
About Setting Up Customer Accounts
About Allowing Accounts and Contacts to Use Purchase Orders
Allowing Contacts to Use Purchase Orders
Modifying Credit Card Charges
Reversing Charges
Querying For Transactions With Error Messages
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Siebel eSales Shopping Cart
About eSales Shopping Cart
Quote Types in Siebel eSales
Shopping Service Business Service
Customizing the Shopping Service
Shopping Service Business Service Methods
Run-Time Events in Siebel eSales
Object Manager Support for Shopping Cart
Viewing Default Object Manager Parameters
Modifying Object Manager Parameters in the Web Client
Modifying Object Manager Parameters in the Mobile Web Client
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Siebel eSales Workflow Reference
About Siebel eSales Workflows
Activating Siebel eSales Workflows
Siebel eSales Quote and Template Workflows
eSales - Edit Quote Process
eSales - Order Quote Process
eSales - Reprice Process
eSales - Save Cart Process
eSales - Add To Template Process
eSales - Delete Old Anonymous Quotes
Siebel eSales Checkout Workflows
eSales - Checkout Process
Credit Check - Quotes (eSales)
eSales - Enter Shipping Details Process
eSales - Enter Payment Details Process
eSales - Complete Checkout Process
eSales - Authorize Order Process
eSales - Save Credit Card
eSales - Save Shipping Address
eSales - Save Account Shipping Address
eSales - Set Primary Account Address
eSales - Setting PO Status
eSales - Current User Type
Siebel eSales Notification Workflows
Siebel eSales Purchase Approval Workflows
eSales - Approve Order Process
eSales - Reject Order Process
Siebel eSales Order Modification Workflows
eSales - Cancel Order Process
eSales - Modify Order Process
eSales - Reorder Process
Siebel eSales Error Message and View Display Workflows
eSales - Display Error Process
eSales - Login View
eSales - Order Confirmation View
eSales - Shopping Cart View
Auction Workflow
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Shopping Service Methods Reference
About the Shopping Service Business Service
Siebel eSales User Action Methods
AddItem Method
AddToCart Method
AddToFavoriteList Method
SetShoppingCart Method
SetApplicationName Method
OrderTemplate Method
Siebel eSales Workflow Methods
SaveCartAsTemplate Method
SaveCartAsQuote Method
DiscardCart Method
OrderQuote Method
ValidQuote Method
RemoveInvalidItems Method
CreateOrder Method
Reorder Method
GetShoppingCartStatus Method
MoveToCart Method
RepriceQuote Method
SelectPrimary Method
SetBusCompFields Method
ValidatePayment Method
ValidateAddress Method
SetPendingRequest Method
Siebel eAuction Integration Methods
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