Oracle E-Business Suite Documentation Web Library

Service Library

Communications

Oracle Number Portability
Concepts and Procedures HTML PDF
Oracle Service Fulfillment Manager
Concepts and Procedures HTML PDF
Oracle Service Fulfillment Manager
Implementation Guide HTML PDF
Oracle Telecommunications Billing Integrator
Implementation Guide HTML PDF
Oracle Telecommunications Service Ordering
Process Guide HTML PDF

Interaction Center Technology

Oracle Advanced Inbound Telephony
Implementation Guide HTML PDF
Oracle Advanced Outbound Telephony
Implementation Guide HTML PDF
Oracle Email Center Implementation GuideHTML PDF
Oracle Email Center User GuideHTML PDF
Oracle Interaction Blending
Implementation Guide HTML PDF
Oracle Interaction Center Server Manager
Implementation Guide HTML PDF
Oracle Scripting Developer's GuideHTML PDF
Oracle Scripting Implementation GuideHTML PDF
Oracle Scripting User GuideHTML PDF
Oracle Telephony Adapter SDK Developers
Reference Guide HTML PDF

Common Applications

Oracle Customer Interaction History
Implementation Guide HTML PDF
Oracle Universal Work Queue
Implementation Guide HTML PDF
Oracle Universal Work Queue User GuideHTML PDF

Maintenance, Repair, and Overhaul

Oracle Complex Maintenance, Repair, and Overhaul
User's Guide HTML PDF
Oracle Complex Maintenance, Repair, and Overhaul
Implementation Guide HTML PDF
Depot Repair User's GuideHTML PDF
Depot Repair Implementation GuideHTML PDF

Service

Oracle Advanced Scheduler User GuideHTML PDF
Oracle Field Service Implementation GuideHTML PDF
Oracle Field Service User GuideHTML PDF
Oracle iSupport
Implementation and Administration Guide HTML PDF
Oracle Knowledge Management
Implementation and Administration Guide HTML PDF
Oracle Knowledge Management User's GuideHTML PDF
Oracle Mobile Field Service Implementation GuideHTML PDF
Oracle Mobile Field Service User GuideHTML PDF
Oracle Spares Management User GuideHTML PDF
Oracle TeleService
Implementation and User Guide HTML PDF

Service Contracts

Oracle Contracts Implementation and Administration GuideHTML PDF
Oracle Service Contracts Implementation GuideHTML PDF
Oracle Service Contracts User GuideHTML PDF