Organizations are configured in a hierarchy, with child organizations inheriting properties from the organizations above them (the parent organizations). In addition, parent organizations inherit members from child organizations—if you have a top-level organization called Head Office, and a child called Sales, any user who is a member of Sales is also a member of Head Office. Any roles assigned to Head Office can therefore be assigned to members of Sales.

When you create an organization, you are required to specify the position in the hierarchy where you want the new organization to be located. All organizations must be located under the root organization, which is the top-level organization in any system. Note that the default root organization is a usable organization like any other. It cannot be deleted, but it can be renamed if desired.