You can use the Search Files and Solutions section of Advanced Options to specify ad hoc criteria that constrain your search to certain files or solutions.
Content Sets
Use the Content Sets controls on the Research page to limit the sources that Knowledge Manager will search when you enter a query. A content set is a group of related information resources that Search performs searches on as a unit. By default, the search function on the Research page will search all the content sets that are configured for your Knowledge Manager installation.
The content sets that are configured for your Knowledge Manager installation are based on the logical divisions of information that are available in it. See information about adding content sets to a search project in the ATG Search Administration Guide
To limit a search to specific content sets:
Click the Add Content Sets link in the Advanced Options section of the Research page.
Click the contents sets that you want to include in the Select Content Sets dialog. Click Save.
Make any other search configurations you need and perform the search.
To remove a content set from your search query, click the icon next to the name of the content set. The icon is shown in the following diagram. You can also leave the content sets you have selected in place and remove the entire Content Sets restriction from the search function by deselecting the box at the left of the Content Sets section of the screen.
Keywords
You can use this setting to include or exclude words from your search. You can specify that the following results will:
Include all of a certain group of words
Include at least one of a certain group of words
Contain none of a certain group of words
Contain wild cards, using the * (asterisk) key, allowing you to specify similar information. For example, entering
*daywould include all keywords the ended in the word ‘day’, such as Monday, Tuesday, Wednesday, etc. Using the wildcardnight*would include all keywords that started with night, such as nightmare, nighttime, nightfall, etc.
Topic Constraints
You can select topics from the Topic Tree to narrow your search. You can specify in the dropdown list that:
Results must be in at least one of the selected topics
Results must be in all of the selected topics
Formats
You can constrain your search so that only certain types of documents are returned. You can search by:
File Type
Solution Class
Your application administrator determines what kind of file types and solution classes you can specify. For example, you may be able to search only for HTML documents or Break-Fix solution classes.
Creation Date
The Creation Date and constraint allows you to look for documents by when the date they were created. You can look for documents that were created between the current date and a certain time period, such as the past month, or within a certain date range.
Constraining by Recent Time Period
To search for documents that were created up until the current date, select In the Past and a specific range from the drop-down list.
Constraining by any Date Range
You can enter a specific date range for when documents were created. You can either type a date into the date field or use the calendar to select a date.
If you enter a From Date, and leave the To Date blank, the results will return all solutions created after that date. Likewise, if you enter a To Date, and leave the From Date blank, the results will return all solutions created before that date.
Last Modified Date
The Last Modified Date constraint allows you to look for documents by when they were last edited or changed. You can look for documents that were modified between the current date and a certain time period, such as the past month, or within a certain date range.
Constraining by Recent Time Period
To search for documents that were modified up until the current date, select In the Past and a specific range from the drop-down list.
Constraining by any Date Range
You can enter a specific date range for when documents were modified. You can either type a date into the date field or use the calendar to select a date.
If you enter a From Date, and leave the To Date blank, the results will return all solutions modified after that date. Likewise, if you enter a To Date, and leave the From Date blank, the results will return all solutions modified before that date.
Search Language
You can select the language in which your search will be submitted. The search engine will use that language to interpret any natural language text you enter in the Question or Problem Description text box.
To specify a Search Language, select the check box for Search Language and select a language from the drop-down list.
Result Language
You can specify that the search engine only return results written in a certain language.
To specify a Result Language, select the check box for Result Language and select a language from the drop-down list.
