The Add Statement icon is displayed on the editing toolbar if the statement field is multi-valued. It allows you to add multiple statements for each field. You might want to do this when you want to show different information for different audiences in a field.

When you are in the statement field, you select the Add Statement icon and another statement field is displayed.

Some solution fields may contain more than one statement. Statements are the blocks of text that make up the questions, answers, facts, causes, and other components of a solution. If you can enter more than one statement in a solution field you will see buttons labeled with the plus sign (+) and minus sign (-) next to it.

You can configure access settings for statements individually. Use this to include information for specific audiences in a solution. See Setting Statement Entitlement.

To add a statement to a solution field, click the + button next to the statement that is above the space in which you want to add the new statement.

To remove a statement from a solution field, click the - button next to it.