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Oracle ZFS Storage ZS3-ES

Service Manual

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Using This Documentation

About This Documentation

Related Documentation

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

A

B

C

D

E

F

G

H

I

L

M

N

O

P

R

S

T

U

V

W

S

safety
ESD precautions, index iconElectrostatic Discharge Safety
precautions, index iconSafety Precautions
symbols, index iconSafety Symbols
serial management port, See SER MGT, index iconSerial Management Port
SER MGT
pinouts, index iconSerial Management Port
RJ-45 to DB-25 crossover pinouts, index iconSerial Management Port
RJ-45 to DB-9 crossover pinouts, index iconSerial Management Port
server
inspecting internal components, index iconInspect Internal Server Components
installing into rack, index iconReinstall the Server Chassis Into the Rack
removing from rack, index iconRemove the Server From the Rack
service
gathering information, index iconGather Service Information
preparing server, index iconPreparing the Server for Component Replacement
returning server to operation, index iconReturning the Server to Operation
Service Required LED, index iconServer General Status Indicators
service visit information, gathering, index iconGather Service Information
shutting down the system
gracefully, index iconPowering Down the Server
gracefully using Oracle ILOM CLI, index iconGraceful Server Power Down
immediately, index iconPowering Down the Server
immediately using Oracle ILOM CLI, index iconEmergency Server Power Down Using the Oracle ILOM CLI
immediately using Oracle ILOM web interface, index iconEmergency Server Power Down Using the Oracle ILOM Web Interface
immediately using the Power button
index iconEmergency Server Power Down Using the Power Button
index iconEmergency Server Power Down Using the Oracle ILOM CLI
index iconEmergency Server Power Down Using the Oracle ILOM Web Interface
software release packages, downloading using My Oracle Support, index iconDownload Firmware and Software Using My Oracle Support
standby power
index iconEmergency Server Power Down Using the Power Button
index iconDisconnect Cables From the Server
status indicators
power supply, index iconPower Supply Status Indicators
storage drive, index iconStorage Drive Status Indicators
storage drive
description, index iconCustomer-Replaceable Units
hot-plugging, index iconStorage Drives Hot-Plug Conditions
identification, index iconRemove a Storage Drive
installing, index iconInstall a Storage Drive
latch release button, index iconRemove a Storage Drive
removing, index iconRemove a Storage Drive
status indicators, index iconStorage Drive Status Indicators
storage drive SAS cables
installing, index iconInstall Storage Drive SAS Cables
removing, index iconRemove Storage Drive SAS Cables
system status LEDs, index iconServer General Status Indicators