The applyAppeasementRefunds actor-chain is used to apply appeasement type and value to the order. Note that this actor-chain calls the AppeasementFormHandler form handler.

Parameter

Description

appeasementType

This is the type of appeasement.

appeasementAmount

This is the value of the appeasement.

reasonCode

This is the reason for the appeasement.

appeasementNotes

This is any notes by the agent to support the appeasement.

Apply Appeasement Example
curl -L -v -b agent_cookies.txt -H "Content-Type: application/json" -d "{ \"appeasementType\" : \"items\", \"appeasementAmount\" : \"5\", \"reasonCode\" : \"orderArrivedLate\", \"appeasementNotes\" : \"test notes value\", }" http://localhost:8080/rest/model/atg/commerce/custsvc/appeasement/AppeasementActor/applyAppeasementRefunds?atg-rest-output=json"

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