On the LinkBuilder page, you can locate a previously-created link and make changes to it.
To edit a call link:
Log into Webcare, and go to Setup > Link Builder. The Link Builder page appears.
Use the search capabilities if necessary to search by link number or name.
Search results return all saved links that contain all of your search words.
Click Clear to restore the full list of links after a search.
Once you locate the link you want to edit, use one of the following methods to open the Link Customization page:
Click the link name.
In the Actions column, click the Edit the Link icon.
On the Link Customization page, do the following:
Make any changes to the content.
At the bottom of the page, click Update Link.
Edit your web pages to include the updated link code snippets.
