Disable Customer Unblock Message: Controls what a blacklisted visitor sees in the call UI.
If setting is set to No:
Message is displayed: ‘You may automatically unblock yourself by calling +1 (703) 880-6104 and follow the automated prompts.’
Hyperlink with text, “Help! I’m an ATG customer” is displayed. If clicked, this takes the visitor to
/webcare/system/blacklist/customerunblock.php
.
If setting is set to Yes:
Hyperlink with text, “If you believe this to be an error, please CLICK HERE” is displayed. If clicked, this takes the user to http://webcare.estara.com/website/unblock/.