Customer Engagement Cloud Services Base Releases
Note: For documentation for the 24.1.301.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/24.1.301.0/
Note: For documentation for the 24.0.201.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/24.0.201.0/
Note: For documentation for the 24.0.101.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/24.0.101.0/
Note: For documentation for the 23.1.401.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/23.1.401.0/
Note: For documentation for the 23.1.301.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/23.1.301.0/
Note: For documentation for the 23.0.201.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/23.0.201.0/
Note: For documentation for the 23.0.101.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/23.0.101.0/
Note: For documentation for the 22.1.301.0 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/22.1.301.0/
Note: For documentation for the 20.4 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/20.4/
Note: For documentation for the 20.3 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/20.3/
Note: For documentation for the 20.2 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/20.2/
Note: For documentation for the 19.12 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.12/
Note: For documentation for the 19.11 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.11/
Note: For documentation for the 19.10 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.10/
Note: For documentation for the 19.9 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.9/
Note: For documentation for the 19.8 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.8/
Note: For documentation for the 19.7 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.7/
Note: For documentation for the 19.6 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.6/
Note: For documentation for the 19.5 update, access the following link:
https://docs.oracle.com/en/industries/retail/retail-customer-engagement/19.5/
Note: For documentation for the 19.0 and later updates, see Previous Releases on the documentation page at either of the above links.
18.3
Release Notes
User Guide (Rev 2)
JET UI User Guide
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Security Guide (My Oracle Support ID: 1994453.1)
18.2
Release Notes
User Guide
JET UI User Guide
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
18.1
Release Notes
User Guide
JET UI User Guide
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
18.0
Release Notes
User Guide
JET UI User Guide
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
17.0
Release Notes
User Guide (Rev 2)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
16.0
Release Notes
User Guide (Rev 3)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
15.0
Release Notes (Rev 2)
User Guide (Rev. 4)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Customer Engagement Cloud Services Patch Releases
17.0.1
Release Notes
User Guide (Rev 2)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
16.0.2
Release Notes
16.0.1
Release Notes
User Guide (Rev 2)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Customer Engagement Base Releases
18.0
Release Notes
User Guide
JET UI User Guide (Rev 2)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Security Guide (My Oracle Support ID: 1994453.1)
Installation Guide (My Oracle Support ID: 1994453.1)
Data Model (My Oracle Support ID: 2480297.1)
17.0
Release Notes
User Guide (Rev 2)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Security Guide (My Oracle Support ID: 1994453.1)
Installation Guide (My Oracle Support ID: 1994453.1)
Data Model (My Oracle Support ID: 1994453.1)
16.0
Release Notes
User Guide (Rev 4)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Security Guide (My Oracle Support ID: 1994453.1)
Installation Guide (My Oracle Support ID: 1994453.1)
Data Model (My Oracle Support Doc ID: 2200398.1)
Customer Engagement Patch Releases
17.0.1
Release Notes
User Guide (Rev 2)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Security Guide (My Oracle Support ID: 1994453.1)
16.0.2
Release Notes
16.0.1
Release Notes
User Guide (Rev 2)
Administration Guide (My Oracle Support ID: 1994453.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Implementation Guide (My Oracle Support ID: 1994453.1)
Security Guide (My Oracle Support ID: 1994453.1)
MICROS Relate Base Releases
11.4.6
Release Notes
Addendum (My Oracle Support ID: 1994453.1)
11.4.5
Release Notes
11.4.4
Release Notes
11.4.3
Release Notes
11.4.2
Release Notes
11.4.1
Release Notes
11.4
Release Notes
Implementation Guide - Installer (Rev 2)
Implementation Guide - Manual (Rev 2)
User Guide (Rev 4)
Database Dictionary Guide (My Oracle Support ID: 1988047.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Configuration Guide (My Oracle Support ID: 1994453.1)
11.1
Release Notes
Implementation Guide - Installer (Rev 2)
Implementation Guide - Manual (Rev 2)
User Guide (Rev 2)
Database Dictionary Guide (My Oracle Support ID: 1988047.1)
Batch Processing and Web Services Guide (My Oracle Support ID: 1994453.1)
Configurations Guide (My Oracle Support ID: 1994453.1)
11.1.01
Release Notes
10.8.3
Release Notes
10.8.2
Release Notes