Alert

The following program description deals with the following:

• Remarks on the Program Function
• Remarks on the Input Fields
• Use Index to find the field information required.

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Remarks on the Program Function

With this program you can view the various alerts generated by the system.

Note:
An alert will only be generated if a corresponding subscriber who is interested in alerts has been set up in the system.

Click on the image to receive further help on how to set up an Alert manager.

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Remarks on the Input Fields

This paragraph will provide a short overview over the options available for updating these basic data

Just like in almost any other program:

• The input mask may be different in your MICROS Retail OSCAR POS program depending on the set-up of the application. In some cases some input fields may be missing.
• Some input fields may contain default values or defined selection options; these cannot be updated.
• The input mask contains some fields that require an entry and others in which entries are optional.
• If the data record is updated via multi-page input masks, go to the dialog window by clicking on the appropriate buttons with <Mouse key 1>.
• The same procedure applies to call up another update program from this program.
• In some cases you may find that so-called "Switches" which - depending on the default - can be activated or deactivated with <Mouse key 1>. Activated switches are identified by their dark colour, deactivated switches are lighter-coloured.

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Alarmgruppe

Field with defined selection options

Select one of the alert groups provided of which you would like to view the alerts: Click in the field and select the group of your choice with another mouseclick.

Note:
An alert will only be generated if a corresponding subscriber who is interested in receiving alerts has been set up in the system.

The system offers you a selection from the following alert groups:

• ----------
  Select this one if you would like to view the messages generated by the system for all alert groups.
• DB Alert
  Select this alert group if you would like to view messages of the "DB-Batch" and "DB-Runtime" type only.
  DB-Batch alert messages must be initiated manually by the operator via the menu command System -> Alert -> Data base check .
  DB-Runtime alert messages will be automatically generated by the system if particular events occur in the data base.
• Syst. Alert
  Select this alert group if you would like to view alert messages of the "System Alert" type only. These alert messages will be generated as a result of unusual conditions in the MICROS Retail OSCAR POS system (e.g. network errors, programm errors, database errors etc.).
• Device Alert
  Select this alert group if you would like to view alert messages of the "Device Alert" type only. These alert messages will be generated by the MICROS Retail OSCAR POS standard devices, e.g. printer, displays, EFT terminals etc. (e.g. end of paper etc.)
• Special Device Alert
  Select this alert group if you would like to view aert messages of the "Special Device Alert" type only. These alert mwessages will be generated by the MICROS Retail OSCAR POS special devices, e.g. infrared detectors, UPS, photoelectric barriers or temperature sensors. These special devices require a corresponding device driver to be able to generate the appropriate alert messages under certain conditions.
• Operator Alert
  Select this alert group if you would like to view alert messages of the "Operator Alert" type only. These messages will be caused by the operator by generating an alert messages at the POS via the key entry <n:ALERT> or <fALERT;n> or at the administration terminal via the menu command System -> Alert Send Operator Alert.

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Installation

Entry range permitted: numeric, 1 - 99999

In this field, select the number iof the installation for which you would like to view the alert messages.

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Alarm subscriber

Entry range permitted: numeric, 1 - 99999

In this field, select the number of a subscriber of whom you would like to view the alert messages.

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Alert

Entry range permitted: numeric, 1 - 999999

This field displays the number under which the alert message has been saved in the system.

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Alert parameter

Entry range permitted: numeric, 1 - 999999

This field shows the number under which the alert parameter has been saved in the system.

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Process unit

Entry range permitted: numeric, 1 - 99999

This field shows the process unit in which the alert message has been generated.

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Installation type no.

Entry range permitted: numeric, 1 - 99999

This field shows the number of the installation type assigned to this alert.

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Alert type

Field with defined selection options

Select one of the alert types provided of which you would like to view the alerts: Click in the field and select the type of your choice with another mouseclick.

The system offers you a selection from the following alert types:

• All
  Displays the messages for all alert types.
• Devices
  Displays only alert messages that have been generated by a standard device e.g. printers, displays etc.).
• Special Devices
  Displays only alert messages that have been generated by a special device (e.g. infrared detectors, UPS, photoelectric barriers, temperature sensors etc.).
• POS
  Displays only alert messages that have been caused by a POS user (key board event = <n:ALERT> or <fALERT;n> (n = number of the alert code in the backup program user defined alert).
• Backoffice
  Displays only alert messages that have been caused by an operator at the administration terminal. User-defined messages must be generated via the menu command System -> Alert -> Send user alert.
• System
  Displays only alert messages that have been generated by the system (e.g. network errors, program errors, database errors etc.).
• DB Batch
  Displays only alert messages that have been generated by a database event.
  DB Batch alert messages must be initiated manually by a user via the menu comand System -> Alert -> Database Check.
• DB Runtime
  Displays only alert messages that have been generated by a database event.
  DB Runtime alert messages will be automatically generated by the system when certain events occur in the database
  .
• Date / Time
  Displays only alert messages that have been generated at a certain point of time by use of a Schedulers.

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Alarm Code

Entry range permitted: numeric, 1 - 9999

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Name

Entry range permitted: alphanumeric, max. 80 chars.

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Occurrence Date:

Entry range permitted: DDMMYYYY (Day, Month, Year)

This field shows the date on which the alert message has been generated.

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Announcement Date:

Entry range permitted: DDMMYYYY (Day, Month, Year)

This field shows the date on which the alert message has been sent to the recipient.

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Manage Date:

Entry range permitted: DDMMYYYY (Day, Month, Year)

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Occurrence Time:

Entry range permitted: HHMMSS (Hour, Minute, Second)

This field shows the time at which the alert message has been generated.

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Announcement Time:

Entry range permitted: HHMMSS (Hour, Minute, Second)

This field shows the time at which the alert message has been sent to the recipient.

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Manage Time:

Entry range permitted: HHMMSS (Hour, Minute, Second)

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Noticed

Switch activated: The recipient of this alert message has been informed.
Switch deactivated: The recipient of this alert message has not been informed.

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Index

• Alert
• Alert code
• Alert group
• Alert parameter
• Alert subscriber
• Alert type
• Announcement Date:
• Announcement Time:
• Installation
• Installation type no.
• Manage Date:
• Manage Time:
• Name
• Noticed
• Occurrence Date:
• Occurrence Time:
• Process unit

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MICROS Retail Deutschland GmbH
Salzufer 8
D-10587 Berlin
Germany