Reviewing Financial Information

Purpose: From the Order Inquiry Header Screen and Order Inquiry Detail Screen, you can advance to screens that display financial information for an order.

You can use these screens to review and evaluate invoices, refunds, additional charges, order totals and items ordered, as well as order payment methods, credit card authorization history, deposit history and order payment history.

In this topic:

for information on

press

to advance to

Invoices

F14

Display Invoices Screen

Display Invoice Header Screen

Determining Gross Profit

Display Invoice Pay Methods Screen

Display Invoice Payment Method Screen (Reviewing Detail)

First Display Invoice Detail Screen

Printing an Invoice

 

 

Sample Invoice

Second Display Invoice Detail Screen

Display Invoice Detail Pay Methods Screen

Invoice Detail Charges Screen

Invoice Cost Detail Screen

Invoice Pay Summary Screen

Change Invoice Pay Method Screen

Working with Rejected Deposits

Changing Credit Card Information for an Invoice Payment Method

Display Invoice Pay Method Screen (Reviewing Deposit Information)

Display Invoice Address Screen (Billing Address)

Display Invoice Address Screen (Shipping Address)

Order Payment Methods

F15

Display Order Payment Methods Screen

Display Order Pay Type Screen (1 of 2)

Display Order Pay Type Screen (2 of 2)

Display Authorization History Screen

Authorization History Details Window

Display Deposit History Screen

Display Deposit History Detail Screen

Display Order Payment History Screen

Display Authorization Reversals Screen

Display Contributions Screen

Additional Charges

F16

Display Additional Charges Screen

Refunds

F17

Display Refunds for Order Screen

Order Summary

F20

Display Order Summary Screen

Displaying Order Totals in Foreign Currency

If no Currency is Defined for the Country

Display Invoices Screen

Purpose: Use the invoice function from within Order Inquiry to review and print invoice detail on shipments. As you build an order, the system keeps a record of each shipment you make against the order. Similarly, the system creates a record of each credit against the order for returns, cancellations, and overpayments.

The Display Invoices screen lists the invoices or credits the system has generated for the order you are reviewing and provides access to each additional invoice-related screen.

Consolidate sale or credit invoice? Two separate system control values indicate whether to consolidate sale or credit invoices:

• The Consolidated Invoice (B49) system control value indicates whether to consolidate multiple shipments for an order on the same system date under the same Invoice Header number.

• The Consolidated Credit Invoice (K06) system control value indicates whether to consolidate multiple credits for an order onto the same credit invoice.

Each of these system control values works independently. You have the option of consolidating shipment invoices only, credit invoices only, both, or neither.

Consolidate across multiple ship-to addresses? The Invoice Consolidation Method (E29) controls whether the system consolidates shipment or credit invoices for each separate ship-to for an order, or for the order as a whole.

Invoice consolidation does not apply when:

• you express-bill an order

the Update Invoice File with System Date During Billing (D51) system control value is set to Y

• the Generate Invoice Number at Pick Gen (H80) system control value is set to Y and the system assigns an invoice number at pick slip generation

Also, if a billing or shipping address changes between shipments or returns and the Capture Addresses for Invoice (J24) system control value is set to Y, this can prevent the invoice from consolidating. Even if the invoice is consolidated, there is a separate entry at this screen for each unique billing address/shipping address combination if the Capture Addresses for Invoice (J24) system control value is set to Y.

For more information: See the Invoice Consolidation Method (E29) system control value for a discussion.

Note: On orders subject to VAT and tax-inclusive pricing, the invoice screens described in this section display the tax-inclusive price that the customer sees; in other words, the hidden tax amount is not visible. You can review the hidden tax amount for an item by advancing to the Invoice Detail Charges Screen.

How to display this screen: Press F14 at the Order Inquiry Header Screen or Order Inquiry Detail Screen.

FLR0282 DISPLAY Display Invoices 10/19/05 15:46:54

EZK Mail Order

Order # . : 11356

Date

Opt Ship to Invoice# Date Type Total Printed

1

Type options, press Enter.

5=Invoice 6=Pay methods 8=Details 10=Billing address 11=Shipping address

1 7909 10/19/05 I 49.11

1 7910 10/19/05 I 23.31

2 7909 10/19/05 I 46.77

2 7911 10/19/05 C 41.58-

F3=Exit F7=Invoice Pay Summary F12=Cancel

Field

Description

Order #

The number the system has assigned to this order.

Numeric, 7 positions, display-only.

Ship-to

The number of the ship-to address on the order. The number of the ship-to you were reviewing when you pressed F14 defaults here, but you can also review invoices for the other ship-to records on the order from this screen.

Numeric, 3 positions; optional.

Invoice #

The number the system assigns to a customer's bill or credit. The system generates an invoice during billing.

Invoice consolidation: The Consolidated Invoice (B49) system control value indicates whether two shipments to the same billing and shipping addresses on the same billing date are consolidated into the same Invoice Ship To record, producing a single entry on this screen. Similarly, the Consolidated Credit Invoice (K06) indicates whether two returns are consolidated into the same credit invoice.

Multiple entries for same invoice: The system uses the same invoice number for separate shipments (or returns) that occur on the same billing date if the Consolidated Invoice (B49) (or Consolidated Credit Invoice (K06)) system control value is set to Y, and,

• the Invoice Consolidation Method (E29) is set to ORDER, and the shipments (or returns) were made for separate order ship-to’s, or,

• the Invoice Consolidation Method (E29) is set to ORDER SHIP, and the shipments (or returns) were made for the same order ship-to, and the billing and shipping addresses were the same for the shipments (or returns).

When consolidating invoices as described above, the system creates a single Invoice Header record (and a single invoice number), but separate Invoice Ship To records.

See the Invoice Consolidation Method (E29) system control value for a discussion and examples.

Invoice address? If the Capture Addresses for Invoice (J24) system control value is set to Y, the shipping and billing addresses for each Invoice Ship To are stored in the Invoice Address file; you can use the Display Invoice Address Screen (Billing Address) and Display Invoice Address Screen (Shipping Address) to review them.

Numeric, 7 positions; optional.

Date

The date you shipped and billed the merchandise (shipment invoice) or processed the return (credit invoice).

Numeric, 6 positions (MMDDYY format); display-only.

Type (Invoice type)

A code that represents the type of invoice.

Valid values are:

C = Credit memo. The system generates a credit memo whenever you process a return through Order Maintenance, Order Entry (by entering a negative order quantity), or through the Return Authorization Program. Credit and return amounts appear as negative numbers when you review invoice information.

I = Invoice. The system generates a shipment invoice when you confirm shipment of an item.

The system does not consolidate credit invoices with shipment invoices.

Numeric, 1 position; display-only.

Total

The dollar total of the invoice. Credit invoice amounts include a minus sign.

Numeric, 7 positions with a 2-place decimal; display-only.

Date

The date the system created the invoice or credit. From the Invoice Ship To file.

Numeric, 6 positions (MMDDYY format); display-only.

Alternate total (XXX, where XXX is the currency code in the Order Header Extended file)

The dollar total of the invoice in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate total by multiplying the local order total by the conversion rate from the Order Header Extended file: local order total x conversion rate = alternate order total.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required setup.

Numeric, 11 positions with a 2-place decimal; display-only.

Screen Option

Procedure

Display invoice header

Enter 5 next to an invoice to advance to the Display Invoice Header Screen.

Display payment methods records

Enter 6 next to an invoice to advance to the Display Invoice Pay Methods Screen.

Display invoice details for particular items

Enter 8 next to an invoice to advance to the First Display Invoice Detail Screen.

Display the billing address for an invoice

Enter 10 next to an invoice to advance to the Display Invoice Address Screen (Billing Address).

Display the shipping address for an invoice

Enter 11 next to an invoice to advance to the Display Invoice Address Screen (Shipping Address).

Display invoice payment summary information

Press F7 to advance to the Invoice Pay Summary Screen.

Display Invoice Header Screen

Purpose: Use this screen to review the basic elements of the invoice, such as the tax, handling, additional charges, hidden freight and gross profit.

How to display this screen: At the Display Invoices Screen, enter 5 next to an invoice.

FLR0283 DISPLAY Display Invoice Header 4/10/02 8:21:14

KAB Co.

Order # . . . . . . . . : 5680 - 1

Invoice # . . . . . . . : 1510

Type . . . . . . . . . . : I (C=Credit memo, I=Invoice)

Invoice print date . . . : 4/09/02 JPY

Merchandise . . . . . . : 178.53 Cost: 75.54 23862.00

Freight . . . . . . . . : 10.00 1337.00

G/M . . . : 102.99 G/M%: 57.69

Tax . . . . . . . . . . :

Handling . . . . . . . . :

Add'l charges . . . . . :

Add'l freight . . . . . : 5.00 668.00

Total . . . . . . . . . : 193.53 25867.00

Discount amount. . . . . :

Hidden freight . . . . . :

F3=Exit F12=Cancel

Field

Description

Order #

The number the system has assigned to this order. The ship-to number is separated from the order number by a hyphen.

Order number: numeric, 7 positions, display-only.

Ship-to number: numeric, 3 positions; display-only.

Invoice #

The number the system assigns to a customer's bill. The system generates an invoice during billing.

Numeric, 7 positions; display-only.

Type (Invoice type)

A code that represents the type of invoice.

Valid values are:

C = Credit memo. The system generates a credit memo whenever you process a return through Order Maintenance, Order Entry (by entering a negative order quantity), or through Return Authorizations.

I = Invoice. The system generates a shipment invoice when you confirm shipment of an item.

Alphanumeric, 1 position; display-only.

Invoice print date

The date you printed the invoice or credit memo.

Numeric, 6 positions (MMDDYY format); display-only.

Sales journal print date

The date you printed a sales journal that includes this invoice.

Numeric, 6 positions (MMDDYY format) display-only.

Merchandise

The total dollar value of the merchandise. Merchandise amount does not include tax, handling, additional charges, or freight.

Numeric, 9 positions with a 2-place decimal; display-only.

Cost

The actual cost of the merchandise billed on this invoice.

Note: The secured feature Display Invoice Cost in O/I (A36) controls whether to display the cost on this screen.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate merchandise (XXX, where XXX is the currency code in the Order Header Extended file)

The total dollar value of the merchandise in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate merchandise amount by multiplying the local merchandise amount by the conversion rate from the Order Header Extended file: local merchandise amount x conversion rate = alternate merchandise amount.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 11 positions with a 2-place decimal; display-only.

Freight

The freight charges for the invoice. This amount may not be equal to the total of all the line-level freight charges.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate freight (XXX, where XXX is the currency code in the Order Header Extended file)

The freight charges for the invoice in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate freight amount by multiplying the local freight amount by the conversion rate from the Order Header Extended file: local freight amount x conversion rate = alternate freight amount.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

G/M (Gross profit margin)

The amount of the merchandise price that exceeds the total cost. You can use gross margin to determine the profit of an order based on each item's selling price. See Determining Gross Profit.

The Display Gross Margin (A65) secured feature controls whether to display this field in order entry, maintenance, inquiry and item availability.

Numeric, 7 positions with a 2-place decimal; display-only.

G/M% (Gross profit margin percentage)

The percentage of the merchandise price that exceeds the total cost. You can use gross margin to determine the profit of an order based on each item's selling price. See Determining Gross Profit.

The Display Gross Margin (A65) secured feature controls whether to display this field in order entry, maintenance, inquiry and item availability.

Numeric, 5 positions with a 2-place decimal; display-only.

Tax

The sales tax for the invoice. This field includes GST and PST, if any. Tax rates vary by delivery location, and their calculation depends on the laws governing their application. The system stores tax rules in the System Control file, Customer file, SCF and other tax files. This field does not include hidden tax; see Invoice Detail Charges Screen.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate tax (XXX, where XXX is the currency code in the Order Header Extended file)

The sales tax for the invoice in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate tax amount by multiplying the local tax amount by the conversion rate from the Order Header Extended file: local tax amount x conversion rate = alternate tax amount.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

GST

The Canadian Goods and Services Tax, if any. Included only if there is a GST charge or credit on the invoice.

Numeric, 7 positions with a 2-place decimal; display-only.

PST

The Canadian Provincial Services Tax, if any. Included only if there is a PST charge or credit on the invoice.

Numeric, 7 positions with a 2-place decimal; display-only.

Handling (Handling charge)

The cost of any special handling on the order, such as personalizing, monogramming, or engraving, and any gift wrapping charges. Any duty charges on the invoice are included in this total. See First Display Invoice Detail Screen for information on duty charges on an invoice.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate handling (XXX, where XXX is the currency code in the Order Header Extended file)

The cost of any special handling on the order in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate handling amount by multiplying the local handling amount by the conversion rate from the Order Header Extended file: local handling amount x conversion rate = alternate handling amount.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

Add'l charges (Additional charges)

The total charges exceeding standard charges on the current order. The system validates additional charges, which are entered manually or automatically assigned against the Additional Charges file during Order Entry. Additional charges may include:

Additional source code charge

An additional charge for services that apply to the source code or offer. These charges apply if you have set up a service charges table for the source code or offer. The system applies the additional charge to the order based on the total dollar value of the merchandise.

Additional shipper/item charge

An additional charge that applies to the item, depending on the shipper you select to deliver the item. Such charges may apply when the item exceeds established shipping rate charges. For example, delivery of an oversized item may incur an additional shipper/item charge. Additional shipper/item charges apply when defined for the shipper.

 

Ad hoc charge

An additional charge, such as a charge for a gift box, that you assign at order entry. You initially define ad hoc charges in the Additional Charges file.

Dollar discount

An additional charge (credit) that is applied based on the total dollar value of the merchandise.

Negative additional charges

You might add a negative additional charge to an order as a way to refund an amount to the customer. For example, you can enter a negative additional charge to refund the customer for shipping.

Negative additional charges bill the next time a shipment or return goes through billing, and the negative additional charge is included in the invoice for the shipment or the return.

Note: The Add'l charges field in Order Inquiry corresponds to the Chg field on Order Entry.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate add’l charges (XXX, where XXX is the currency code in the Order Header Extended file)

The total additional charges for the invoice in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate additional charges by multiplying the local additional charges by the conversion rate defined in the Order Header Extended file: local additional charges x conversion rate = alternate additional charges.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

Add'l freight (Additional freight charges)

The total dollar amount for freight charges exceeding the order's base freight charge. This is a shipper-level charge directly associated with the order, as opposed to the line item. Additional freight is defined for the shipper in the Ship Via file.

Examples of additional freight charges that might apply include charges for overnight shipping, second day delivery, padded van, etc.

Additional freight charges may include the standard freight charges, depending on how you have set up the shipper. In this case, the Freight field will be blank.

Note: The Add'l freight field in Order Inquiry corresponds to the Frt+ field in Order Entry.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate add’l freight (XXX, where XXX is the currency code in the Order Header Extended file)

The total additional freight for the invoice in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate additional freight amount by multiplying the local additional freight amount by the conversion rate from the Order Header Extended file: local additional freight amount x conversion rate = alternate additional freight amount.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

Total

The total amount billed for this shipment, including all related merchandise charges, freight, tax, handling, additional charges, and additional freight.

Numeric, 11 positions with a 2-place decimal; display-only.

Alternate total (XXX, where XXX is the currency code in the Order Header Extended file)

The total amount billed for this shipment in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate total by multiplying the local total by the conversion rate from the Order Header Extended file: local total x conversion rate = alternate total.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

Discount amount

The difference between the actual price charged for items and the offer prices. Comparing this amount to the original offer price gives you an indication of the amount that the order varied from the original offer price.

A negative amount in this field indicates a charge greater than the original offer price.

Price overrides: When you override the price of an item, the system uses the following rules in determining what portion of the selling price constitutes a discount:

 

• If the price override reason code’s Override item offer price field is set to Y, the discount amount equals the difference between the override price entered and the final selling price; in other words, it equals any additional discounts applied after the price override.

Example: The price override amount entered was $10.00 and an additional discount coupon of $1.00 was applied; the discount amount is $1.00.

• If the price override reason code’s Override item offer price field is set to N and an item/SKU offer price exists, the discount amount equals the difference between the offer price and the selling price.

Example: The item offer price is $15.00, the price override amount entered was $10.00, and an additional coupon discount of $1.00 was applied; the discount amount is $6.00.

• If the price override reason code’s Override item offer price field is set to N and an item/SKU offer price does not exist, the discount amount equals the selling price of the item, presented as a negative number.

Example: The price override amount entered was $10.00 and an additional coupon discount of $1.00 was applied; the discount amount is -$9.00.

See Overriding the Item/SKU Offer Price for an overview.

Note: The setting of the Override item offer price field has no effect on orders you receive through the e-commerce interface. If there is a price override reason code in the new order message, the system always processes these orders as if the field is set to N.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate discount amount (XXX, where XXX is the currency code in the Order Header Extended file)

The differences between the actual price charged for items and the offer prices in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate discount amount by multiplying the local discount amount by the conversion rate from the Order Header Extended file: local discount amount x conversion rate = alternate discount amount.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

Hidden freight

The dollar portion of the merchandise charge that represents hidden freight. Hidden freight, defined at the Item Offer level, is a freight charge that you want to track but not reveal to the customer.

Note: Hidden freight will not appear on this screen if you override an item price in Order Entry.

Numeric, 7 positions with a 2-place decimal; display-only.

Alternate hidden freight (XXX, where XXX is the currency code in the Order Header Extended file)

The hidden freight amount in the alternate currency.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

The system determines the alternate hidden freight by multiplying the local hidden freight by the conversion rate from the Order Header Extended file: local hidden freight x conversion rate = alternate hidden freight.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 9 positions with a 2-place decimal; display-only.

Determining Gross Profit

Gross margin is used to determine the profit of an item on an order based on the item's selling price, or to determine the profit of an entire order. This calculation is helpful if your operators are allowed to negotiate prices and work on a commission basis. See Order Entry Inquiring into Item Availability (DIAV) for more information on determining the gross profit of a specific item.

The Display Gross Margin (A65) secured feature controls whether to display this field.

Note: If you are using multi-currency by offer (the Multi Currency by Offer (E03) system control value is set to Y), the system converts the item's price to your local currency before calculating the gross profit. Likewise, if you use alternate currency pricing (the Use Alternate Currency Pricing (H89) system control value is set to Y, the gross profit amount is in the local currency.

The system uses these calculations to determine gross profit on an invoice:

Determining Gross Profit Margin:

merchandise - total cost = gross profit margin

 

Example:

merchandise = 57.00

cost = 24.00

57.00 - 24.00 = 33.00 (gross margin)

 

Determining Gross Profit Margin Percentage:

merchandise - total cost /merchandise x 100 = gross profit margin percentage

 

Example:

merchandise = 57.00

cost = 24.00

57.00 - 24.00/57.00 x 100

33.00/57.00 = .5789

.5789 x 100 = 57.89 (gross margin percent)

Display Invoice Pay Methods Screen

Purpose: Use this screen to review the distribution of payment methods on an order invoice, and to select a specific payment method for detailed review.

How to display this screen: At the Display Invoices Screen, enter 6 next to an invoice.

FLR0284 DISPLAY Display Invoice Pay Methods 4/27/00 10:58:56

LJW MAIL ORDER CO

Order # : 3131 Invoice # : 561

Type options, press Enter.

5=Display

Opt Paytyp Merch Freight Add'l frt Add'l chg Handling Tax

VISA 10.00 .50 .50

Total: 11.00

F3=Exit F12=Cancel

How to use this screen: Use this screen to review summary information on invoice payment method records; in addition, you can review a payment method by entering 5 next to it.

Display Invoice Payment Method Screen (Reviewing Detail)

Purpose: Use this screen to review detailed information, including unpaid balances, for a specific payment method used on the order.

How to display this screen: At the Display Invoice Pay Methods Screen, enter 5 next to a payment method.

FLR0285 DISPLAY Display Invoice Pay Method 2/19/03 12:05:48

The KL Mail Order Company

Order # . . . . . . . . : 2871

Invoice # . . . . . . . : 394

Pay method . . . . . . : 4 VISA

Balance

Merchandise . . . . . . : 115.00 115.00

Freight . . . . . . . . : 10.00 10.00

Add'l freight . . . . . :

Add'l charges . . . . . :

Handling . . . . . . . :

Tax . . . . . . . . . . : 5.75 5.75

Total . . . . . . : 130.75

 

GST . . . . . . . . . . :

PST . . . . . . . . . . :

Order level freight . . : 10.00 10.00

Order level freight tax :

Deposit created . . . . : 8/19/98

Suppress deposit . . . : N

F3=Exit F12=Cancel

Field

Description

Order #

A number the system assigns to uniquely identify an order.

Numeric, 8 positions; display-only.

Invoice #

A number the system assigns to uniquely identify an invoice.

Numeric, 7 positions; display-only.

Pay method

A code that represents the method of payment on the order. Pay method codes are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Numeric, 2 positions; display-only.

Description (Unlabeled field to the right of the Payment method field)

The description of the payment method code.

Alphanumeric, 30 positions; display-only.

Merchandise

The total dollar value of the merchandise. Merchandise amount does not include tax, handling, additional charges, duty or freight.

Numeric, 9 positions with a 2-place decimal; display-only.

Merchandise balance

The unpaid portion of the merchandise total.

Numeric, 9 positions with a 2-place decimal; display-only.

Freight

The freight charges for the invoice assigned to the payment method.

Numeric, 7 positions with a 2-place decimal; display-only.

Freight balance

The unpaid portion of the freight.

Numeric, 7 positions with a 2-place decimal; display-only.

Add'l freight (Additional freight charges)

The total dollar amount for freight charges exceeding the order's base freight charge. Additional freight reflects charges that are specific to the carrier, as defined for the shipper in the Ship Via file. See Working with Ship Via Codes (WVIA).

Example: Additional freight charges that might apply include charges for overnight shipping, second day delivery, padded van, etc.

Additional freight charges may include the standard freight charges, depending on how you have set up the shipper.

Numeric, 7 positions with a 2-place decimal; display-only.

Additional freight balance

The unpaid portion of the additional freight

balance charge.

Numeric, 7 positions with a 2-place decimal; display-only.

Add'l charges (Additional charges)

The total charges exceeding standard charges on the current order. The system validates additional charges against the Additional Charges file during Order Entry. See Establishing Additional Charge Codes (WADC).

Numeric, 7 positions with a 2-place decimal; display-only.

Additional charges

The unpaid portion of the additional charges.

balance

Numeric, 7 positions with a 2-place decimal; display-only.

Handling (Handling charge)

The cost of any special handling on the order, such as personalizing, monogramming, or engraving, and any gift wrapping charges. This field includes the duty charges, if any, for the payment method.

Numeric, 7 positions with a 2-place decimal; display-only.

Handling balance

The unpaid portion of the handling charge and/or duty charge, if any.

Numeric, 7 positions with a 2-place decimal; display-only.

Tax

The total sales tax that applies to the order on this payment method. This total does not include any hidden tax.

Numeric, 7 positions with a 2-place decimal; display-only.

Tax balance

The unpaid portion of the taxes on the order on this payment method, excluding hidden tax.

Numeric, 7 positions with a 2-place decimal; display-only.

Total

The total for the pay method, including merchandise, freight, additional freight, additional charges, handling and tax.

GST (Goods and Services tax)

The Canadian federal Goods and Services tax that applies to the order on this payment method.

Numeric, 7 positions with a 2-place decimal; display-only.

GST balance

The unpaid portion of the Canadian federal Goods and Services tax on the order on this payment method.

Numeric, 7 positions with a 2-place decimal; display-only.

PST (Provincial Services Tax)

A Canadian provincial services tax that applies to the order on this payment method.

Numeric, 7 positions with a 2-place decimal; display-only.

PST balance

The unpaid portion of the Canadian provincial services tax.

Numeric, 7 positions with a 2-place decimal; display-only.

Order level freight

Freight charges that apply to the total order.

Numeric, 7 positions with a 2-place decimal; display-only.

Order level freight

The unpaid portion of the order level freight balance charged on the order.

Numeric, 7 positions with a 2-place decimal; display-only.

Order level tax

The total tax on the order, excluding hidden tax.

Numeric, 7 positions with a 2-place decimal; display-only.

Order level tax balance

The unpaid portion of the order level tax charged on the order, excluding hidden tax.

Numeric, 7 positions with a 2-place decimal; display-only.

Deposit created

The date the deposit was created.

Numeric, 6 positions (MMDDYY format); display-only.

Suppress deposit

Indicates whether the system will include this invoice payment method when you run Processing Auto Deposits (SDEP).

Valid values are:

Y = The system will not attempt to deposit this payment method. Note: The first time you bill a shipment against the payment method, the system sets the Suppress deposit flag for the Invoice Payment Method to Y. This setting prevents the invoice payment method amount from being included the next time you use Processing Auto Deposits (SDEP) for the related authorization service. Once the system has billed the first shipment against an order payment method, it sets the Suppress deposit flag for the payment method to N. Future shipments against the payment method will be eligible for deposit.

N or blank = This payment method will be included when you process deposits.

The system determines how to set this flag based on the setting of the Suppress deposit flag at the Display Order Pay Type Screen (1 of 2), which can be set to Y only when you create the order through the Generic Order Interface (Order API); see Suppressing Deposits and Refunds for an overview. Only credit card payment methods can have this flag set to Y.

Alphanumeric, 1 position; display-only.

First Display Invoice Detail Screen

Purpose: Use this screen to review the invoice details for each item on the order that has been billed, and to select a detail for review.

How to display this screen: At the Display Invoices Screen, enter 8 next to an invoice.

FLR0286 DISPLAY Display Invoice Detail 1/12/99 15:57:47

EZK Mail Order

Order# . : 4830 - 1

Invoice#. : 3357

Type options, press Enter.

5=Display 6=Display pay methods 7=Detail Charges 8=FIFO Cost History

Ship Ship --- Return ---

Opt Ln# Item# SKU Qty Price Date Qty Date

5 KI123 10 1.00 11/11/98

EAGLE BEAN BAG DOLL

4 BI234 BLUE 5 10.00 11/11/98

EXTRA LARGE COFFEE MUG

3 BU001 WHIT LRGE 16 5.00 11/11/98

CHOCOLATE EASTER BUNNY

2 AP567 1 11/11/98

APPLE COOKIE JAR +

F3=Exit F7=Print invoice F12=Cancel

Field

Description

Ln # (Line number)

The number of the invoice line on which the item appears.

Numeric, 3 positions; display-only.

Item # (Item code)

A code that represents a unit of inventory. Item codes are defined in and validated against the Item file. See Merchandising Performing Initial Item Entry (MITM).

Alphanumeric, 12 positions; display-only.

SKU (Stock keeping unit)

A code that defines an item's special characteristics, such as size and color. SKU codes are defined in and validated against the SKU file.

Alphanumeric, one 14-position field (full SKU) or three 4-position fields (split SKU); display-only.

Ship qty (Shipped quantity)

The shipped quantity of the invoiced item.

Numeric 5 positions; display-only.

Price

The actual unit price of the invoiced item.

Numeric, 9 positions with a 2-place decimal; display-only.

Ship date

The date the invoice line shipped.

Numeric, 6 positions (MMDDYY); display-only.

Return qty (Return quantity)

The quantity of the invoiced item that the customer has returned.

Numeric, 5 positions; display-only.

Return date

The most recent date that the customer returned any quantity of the invoiced item.

Numeric, 6 positions (MMDDYY); display-only.

Option

Procedure

Display invoice detail for an item

Enter 5 next to an item to advance to the Second Display Invoice Detail Screen.

Display payment methods for an item

Enter 6 next to an item to advance to the Display Invoice Detail Pay Methods Screen.

Display invoice detail charges for an item, such as duty

Enter 7 next to an item to advance to the Invoice Detail Charges Screen.

Display the FIFO layers used to calculate the total cost of the item on this order

Enter 8 next to an item to advance to the Invoice Cost Detail Screen.

Note: You would use this option only if you use FIFO costing.

Print invoices

Press F7 to print an invoice. See Printing an Invoice.

Note: An error message similar to the following indicates if you try to print an invoice that contains a payment method other than Accounts Receivable: Printed Invoices Only Exists for A/R Invoices.

You can print invoices for non-A/R orders using the Printing Invoices (PINV) menu option if the Include All Payment Types on Printed Invoice (D28) system control value is set to Y and the Invoice Print Program (B83) system control value is set to ACR0327.

Printing an Invoice

Purpose: Press F7 to print an invoice at the First Display Invoice Detail Screen or Second Display Invoice Detail Screen.

An error message similar to the following indicates if you try to print an invoice that contains a payment method other than Accounts Receivable: Printed Invoices Only Exists for A/R Invoices.

You can print invoices for non-A/R orders using the Printing Invoices (PINV) menu option if the Include All Payment Types on Printed Invoice (D28) system control value is set to Y and the Invoice Print Program (B83) system control value is set to ACR0327.

Sample Invoice

This invoice represents the base invoice printing program, ACR0280, as defined in the Invoice Print Program (B83) system control value. Your invoice may differ if you use a different printing program.

PO#1234 2732 1904

VAN VOORHIS, PETER W

AREA AGENCY FOR DEVELOPMENT

10 MAIN STREET APT 3R

WORCESTER, MA 01603 USA

10/16/96 2732 NET 30 178 WINTER6 22 10/16/96 East Coast Shippers, Inc.

1- 1- 1- AUGIE AUGIE DOGGIE DOLL 9.95 9.95-

1- 1- 1- VACUUM POWER-VAC 99.95 99.95-

109.90- 5.50- 5.50- 120.90-

Contents:

• purchase order number

• order number

• invoice number

• name and address of sold-to customer

• name and address of ship-to customer

• order date

• order number

• payment terms

• bill-to customer number

• source code

• sales representative number

• date shipped

• description of the shipper

• a separate line for each amount billed on each payment type, including

• quantity ordered (a minus sign indicates a return)

• quantity shipped (a minus sign indicates a credit)

• quantity billed (a minus sign indicates a credit)

• item code

• item description

• freight

• item price

• amount billed to the pay type

• totals for:

• merchandise

• freight and handling

• tax

• invoice total

Note: The system uses the Include All Payment Types on Printed Invoice (D28) system control value to determine whether to include any payment types, or just an accounts receivable (payment category 3) payment type on the printed invoice. If more than one payment type has been applied against a line, a separate line will print for each payment type.

Second Display Invoice Detail Screen

Purpose: Use these screen to review the charges for particular items on the invoice.

How to display this screen: Enter 5 next to an invoice at the First Display Invoice Detail Screen.

FLR0287 DISPLAY Display Invoice Detail 1/12/99 16:51:57

EZK Mail Order

Invoice # . . : 3351 - 001

Pick control# : 4986

Item#/SKU . . : BE1234

DACHSHUND BEAN BAG DOLL

Qty shipped . : 5 11/11/98

Qty returned : 5 11/11/98

Qty credited : 5

Price . . . . : 10.00 Extended Cost . . .: 13.9860

Freight . . . : Discount . . . . . :

Tax . . . . . : 5.00000

Handling . . :

F3=Exit F12=Cancel

Field

Description

Pick control #

A number the system assigns to uniquely identify a pick slip.

Numeric, 7 positions; display-only.

Qty shipped (Quantity shipped)

The total quantity of the item you have shipped to the customer. The shipment date appears to the right.

Quantity: numeric, 11 positions with a 2-place decimal; display-only.

Date: numeric, 6 positions (MM/DD/YY format); display-only.

Qty returned (Quantity returned)

The total quantity of the item returned by the customer. The return date appears to the right.

Quantity: numeric, 11 positions with a 2-place decimal; display-only.

Date: numeric, 6 positions (MM/DD/YY format); display-only.

Qty credited (Quantity credited)

The total quantity of the item for which you have credited the customer. The system does not track the credit date.

Quantity: numeric, 11 positions with a 2-place decimal; display-only.

Price

The unit price of the item.

Numeric, 9 positions with a 2-place decimal; display-only.

Cost

The cost of the item. This is the unit cost if you use standard or average costing, and the total extended cost if you use FIFO costing. See Invoice Cost Detail Screen.

Numeric, 11 positions with a 4-place decimal; display-only.

Freight

The total extended freight charge for all units of this item. Only line-level freight charges appear on this screen.

Numeric, 7 positions with a 2-place decimal; display-only.

Discount

The total extended discount amount applied to all units of this item.

Price overrides: When you override the price of an item, the system uses the following rules in determining what portion of the selling price constitutes a discount:

• If the price override reason code’s Override item offer price field is set to Y, the discount amount equals the difference between the override price entered and the final selling price; in other words, it equals any additional discounts applied after the price override.

Example: The price override amount entered was $10.00 and an additional discount coupon of $1.00 was applied; the discount amount is $1.00.

• If the price override reason code’s Override item offer price field is set to N and an item/SKU offer price exists, the discount amount equals the difference between the offer price and the selling price.

Example: The item offer price is $15.00, the price override amount entered was $10.00, and an additional coupon discount of $1.00 was applied; the discount amount is $6.00.

• If the price override reason code’s Override item offer price field is set to N and an item/SKU offer price does not exist, the discount amount equals the selling price of the item, presented as a negative number.

The price override amount entered was $10.00 and an additional coupon discount of $1.00 was applied; the discount amount is -$9.00.

See Overriding the Item/SKU Offer Price for an overview.

Numeric, 9 positions with a 2-place decimal; display-only.

Tax

The total extended tax amount for all units of this item.

Numeric, 7 positions with a 5-place decimal; display-only.

Handling

The total extended handling charges for all units of this item.

Note: This handling total does not include any duty charges for the item.

Numeric, 7 positions with a 2-place decimal; display-only.

Display Invoice Detail Pay Methods Screen

Purpose: Use this screen to review information about the payment methods associated with the item shipment/invoice. This information differs from the Display Invoice Payment Method Screen (Reviewing Detail) in that it shows how payment types applied to shipments of individual items on the order.

Note: The system does not create invoice detail pay method records for returns that you process through Order Maintenance; it creates these records only for returns that you process by entering a negative quantity in Order Entry.

How to display this screen: Enter 6 next to an invoice at the First Display Invoice Detail Screen.

FLR0288 DISPLAY Display Inv Dtl Pay Methods 8/19/98 12:21:43

The KL Mail Order Company

Invoice # : 394 - 002

Pay

Type Merch Freight Handling Tax GST PST

4 60.00 3.00000

Bal: 60.00 3.00000

F3=Exit F12=Cancel

About this screen: This screen displays how a payment method was charged for the shipment of an item.

See Display Invoice Payment Method Screen (Reviewing Detail) for descriptions of the fields on this screen.

Note: The Handling field on this screen includes any duty charges for the item and payment method.

Invoice Detail Charges Screen

Purpose: Use this screen to review any duty, shipper/item, or hidden tax charges for an item.

How to display this screen: Enter 7 next to an item at the First Display Invoice Detail Screen.

FLR0518 DISPLAY Invoice Detail Charges 2/13/98 12:41:05

Order # . : 3396 - 001

Invoice # : 2428

Line # . . : 1

Item . . . : AU123

----- Duty Rate -----

Type Charge Percent (or) Unit Amt

D Duty .50 2.50

S Shipper/Item 2.46 .00

V VAT/Hidden Tax 2.00 .00

F3=Exit F12=Cancel

Field

Description

Charge type

The type of charge on the invoice detail. The description of each charge appears to the right. Valid values are:

D = duty. The system determines whether to charge duty by comparing the harmonize codes for the item and the duty rates defined for the ship-to country. The duty calculation is described to the right. See Setting Up the Country File (WCTY).

S = shipper/item. This charge is added to the order if you have set up a shipper/item charge for the item with the shipper used on the order. See Fulfillment Working with Ship Via Codes (WVIA).

V = VAT/hidden tax. This charge is included in the item price if the order was subject to tax-inclusive pricing. See Installation Setting Up Order Entry Values for more information on VAT and tax-inclusive pricing.

Alphanumeric, 1 position; display-only.

Amount

The amount of the charge for the item. The method for calculating duty charges is indicated in the fields to the right.

Numeric, 11 positions with a 2-place decimal; display-only.

Duty rate percent

The percentage the system used to calculate the duty amount. The system multiplies this percentage by the extended item price.

Numeric, 5 positions with a 2-place decimal; display-only.

Duty rate amount

The flat rate the system used to calculate the duty amount. The system multiplies this amount by the total unit quantity.

Numeric, 11 positions with a 2-place decimal; display-only.

Invoice Cost Detail Screen

Purpose: Use this screen to review the unit costs from each FIFO layer that make up the extended cost for an item on an invoice.

Note: There is cost information on this screen only if you use FIFO costing. See Warehousing FIFO Costing Overview.

How to display this screen: Enter 8 next to an item at the First Display Invoice Detail Screen.

INR1290 DISPLAY Invoice Cost Detail 1/13/99 11:25:58

EZK Mail Order

Order# . . . : 4886 - 1

Invoice# . . : 3424

Ln# . . . . : 1

FIFO Seq# FIFO Date Qty FIFO Cost Unit Balance

2 11/10/98 8 .4000 8

2 12/09/98 1 .5000 1

1 12/11/98 1 .5050 1

F3=Exit F12=Cancel

Field

Description

FIFO seq # (FIFO sequence number)

The sequence number of the FIFO cost layer that provided the unit cost. Sequence numbers are required to distinguish FIFO layers with the same item/SKU, creation date, and warehouse. If you process a return against one or more units of this item, the system uses the sequence number to determine which FIFO layer to select when determining the cost for the returned units.

Numeric, 7 positions; display-only.

FIFO date

The date the FIFO layer was created.

Numeric, 6 positions (MM/DD/YY format); display-only.

Qty (Quantity)

The unit quantity of the item taking its cost from this FIFO layer. The system uses a standard hierarchy to select FIFO layers for costing, decreasing the unit quantity of each layer in turn, and closing the layer and moving on to the next when the entire quantity is exhausted.

Numeric, 7 positions; display-only.

FIFO cost

The unit cost of the item derived from this FIFO layer.

Numeric, 11 positions with a 4-place decimal; display-only.

Unit balance

The total unit quantity of the item from this FIFO layer that has not been returned by the customer. The system selects FIFO layers to determine cost for returns in the same order as it determines costs for sales.

Numeric, 7 positions; display-only.

Display Invoice Address Screen (Billing Address)

Purpose: Use this screen to review the billing address associated with an invoice.

Where does the billing address come from? Depending on how you create the order, the billing address can be:

• the name and address from the Customer Bill to file, if there is a bill-to account associated with the order; otherwise,

• the name and address of the Customer Sold To who placed the order. This customer might differ from a Customer Sold To who receives the order.

How to display this screen: Enter 10 next to an invoice at the Display Invoices Screen.

Note: This screen is available only if the Capture Addresses for Invoice (J24) system control value was set to Y at the time that the system generated the invoice. See that system control value for more information.

FLR1143 DISPLAY Display Invoice Address 10/19/05 15:54:54

EZK Mail Order

Order# . . . . . : 11356

Invoice# . . . . : 7910 - 1

Type . . . . . . : Billing Address

Name . . . . . . : COMMERCIALWARE ATTN: ALLSTON, ABNER R

Address . . . . . : 24 PRIME PARK WAY

VICE PRESIDENT OF COMMUNITY

SUPPORTS

Apt/Suite . . . . :

City/State/Zip . : NATICK MA 01760 USA

F3=Exit F12=Cancel

Field

Description

Order #

A number the system assigns to uniquely identify an order.

Numeric, 8 positions; display-only.

Invoice #

A number the system assigns to uniquely identify an invoice.

Numeric, 7 positions; display-only.

Type

Set to Billing Address.

Alphanumeric, 15 positions; display-only.

Name

The company name and name for the billing address.

Alphanumeric, 41 positions; display-only.

Address

Up to four lines of address information.

Alphanumeric, 32 positions each; display-only.

Apt/Suite

The apartment, suite, rural route, or floor number for the billing address.

Alphanumeric, 10 positions; display-only.

City/State/Zip

The city, state code, and zip or postal code for the billing address.

City: 25 positions; display-only.

State: 2 positions; display-only.

Zip: 10 positions; display-only.

Display Invoice Address Screen (Shipping Address)

Purpose: Use this screen to review the shipping address associated with an invoice.

Where does the shipping address come from? Depending on how you create the order, the shipping address can be:

• the order-level shipping address, as set up through Assigning an Order Shipping Address

• a permanent shipping address for the customer, as set up through Using a Permanent Shipping Address

• a recipient customer, as set up through Adding a Recipient Order

• the name and address of the Customer Sold To who placed the order

How to display this screen: Enter 11 next to an invoice at the Display Invoices Screen.

Note: This screen is available only if the Capture Addresses for Invoice (J24) system control value was set to Y at the time that the system generated the invoice. See that system control value for more information.

FLR1143 DISPLAY Display Invoice Address 10/19/05 15:56:01

EZK Mail Order

Order# . . . . . : 11356

Invoice# . . . . : 7910 - 1

Type . . . . . . : Shipping Address

Name . . . . . . : COMMERCIALWARE ATTN: ALLSTON, ABNER R

Address . . . . . : 24 PRIME PARK WAY

VICE PRESIDENT OF COMMUNITY

SUPPORTS

Apt/Suite . . . . :

City/State/Zip . : NATICK MA 01760 USA

Delivery code . . : R Residential

F3=Exit F12=Cancel

Field

Description

Order #

A number the system assigns to uniquely identify an order.

Numeric, 8 positions; display-only.

Invoice #

A number the system assigns to uniquely identify an invoice.

Numeric, 7 positions; display-only.

Type

Set to Shipping Address.

Alphanumeric, 15 positions; display-only.

Name

The company name and name for the shipping address.

Alphanumeric, 41 positions; display-only.

Address

Up to four lines of address information.

Alphanumeric, 32 positions each; display-only.

Apt/Suite

The apartment, suite, rural route, or floor number for the shipping address.

Alphanumeric, 10 positions; display-only.

City/State/Zip

The city, state code, and zip or postal code for the shipping address.

City: 25 positions; display-only.

State: 2 positions; display-only.

Zip: 10 positions; display-only.

Delivery code

A code representing the type of delivery address for a postal code. Valid values are:

• B = Business address.

• R = Residential.

• N = No distinction.

• ' ' = Blank.

Some shippers, such as UPS, charge different rates based on the type of delivery address on an order. For example, shipping to a business address is cheaper than shipping to a residential address. You can define the delivery code for a postal area to insure that the best possible rate is charged for shipping an order.

Alphanumeric, 1 positions; display-only.

Invoice Pay Summary Screen

Purpose: Use this screen to review invoice payment information, such as:

• the payment plan associated with the invoice, if any

• the total amount deposited to date for each invoice

• the total amount to deposit for each invoice

• the date the deposit is available for processing

How to display this screen: Press F7 at the Display Invoices Screen.

An error message indicates if the Deferred and Installment Billing (F51) system control value is set to N:

Deferred/Installment Billing feature required for this function

FLR0729 DISPLAY Invoice Pay Summary 8/19/98 13:37:05

The KL Mail Order Company

Order # 2871

CC/C ------------- D e p o s i t --------------

Opt Invoice PT Date I/D Sts To Date Total Rel Date

Type options, press Enter.

2=Change 5=Display 10=Deposit History 24=Payment History

397 4 8/19/98 D 69.00 69.00 8/19/98

399 4 8/26/98 D 63.00- 63.00- 8/26/98

400 4 8/26/98 D 63.00 63.00 8/26/98

F3=Exit F12=Cancel

Field

Description

Order #

A number the system assigns to uniquely identify the order.

Numeric, 8 positions; display-only.

Invoice #

The number the system assigns to a customer's bill or credit. The system generates an invoice during billing.

Numeric, 7 positions; optional.

Pay type

A code that represents the method of payment on the order. Pay methods are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Numeric, 2 positions; display-only.

Date (Invoice date)

The date you billed the merchandise.

Numeric, 6 positions; display-only.

I/D (Payment plan type)

A value that identifies whether the invoice payment method is associated with a deferred or installment payment plan.

Valid values are:

I = The invoice payment method is associated with an installment payment plan. An installment payment plan allows you to break payments into installment amounts, for example, 3 installments of $30.00 each month.

D = The invoice payment method is associated with a deferred payment plan. A deferred payment plan allows you to defer the payment until a later date, for example, don't pay until January 1999.

blank = The invoice payment method is not associated with a payment plan.

Alphanumeric, 1 position; display-only.

CC/C status (Credit card credit status)

Indicates the credit status of the return. Displayed only if the invoice payment method is associated with a return or exchange.

The system does not process a credit card credit against an installment or deferred billing order before the deposit has been processed. This ensures that you do not credit the customer's credit card before the card has been charged.

Valid values are:

P = Refund pending. The system updates the status to pending when you perform a return or exchange in order entry, order maintenance or through Work with Return Authorizations and have not yet processed the refund.

R = Refund processed/ready. The system updates the status to processed/ready when you process the refund in Process Refunds.

blank = Refund deposited. Indicates the invoice payment method is not associated with a return or exchange.

Alphanumeric, 1 position; display-only.

To date (Deposit to date)

The total amount deposited to date. When you process a deposit for an installment payment plan, the system updates this field by the deposit amount.

Example: You have an installment payment plan assigned to the order for 3 installments of $30.00 on the 15th of every month.

• The first installment updates this field to $30.00.

• The second installment updates this field to $60.00.

• The third installment updates this field to $90.00.

Numeric, 14 positions with a 4-place decimal; display-only.

Total (Total amount to deposit)

The total amount that needs to be deposited in order for the invoice to be completely deposited.

An error message indicates if you try to change an invoice payment method that has been completely deposited:

 

Invoice (399) has been completely deposited and cannot be changed.

 

Numeric, 14 positions with a 4-place decimal; display-only.

Rel date (Deposit release date)

This date indicates when the invoice is eligible for deposit. If this date is equal to or prior to the current date, the invoice payment is eligible for deposit.

The system updates this field when a deposit is confirmed with the next deposit release date if there is a remaining amount to deposit, for example, in installment billing.

Regular (non-payment plan) Orders

For regular orders, the deposit release date is the same as the invoice date. The deposit is eligible for processing immediately after billing.

 

Deferred Orders

For orders containing a deferred payment plan, the deposit release date is either a fixed date or is based on a specific interval. If the date is based on an interval, the interval can be calculated based on order date or invoice date.

If the deposit release date is a fixed date, the system compares the fixed date against the invoice date:

• If the fixed date is greater than the invoice date, the system will populate the deposit release date with the fixed date.

• If the fixed date is less or equal to the invoice date, the system will populate the deposit release date with the invoice date.

If the deposit release date is based on an interval and is calculated based on invoice date, the system adds the interval number of days to the invoice date and compares this date against the expiration date:

• If the resulting date is less than the expiration date, the system updates the deposit release date with this date.

• If the resulting date is equal to or greater than the expiration date, the system will use the expiration date as the deposit release date.

• If the expiration date is less than the invoice date, the system will use the invoice date as the deposit release date.

 

Installment Orders

For orders containing an installment payment plan, the deposit release date is either the next fixed day of the month or is based on a specific interval.

If the deposit release date is based on an interval, the system calculates the next installment interval by adding the interval number of days to the current date.

If the deposit release date is a fixed date:

• If the fixed day of the month has not been reached, the deposit release date will be the fixed day of the current month.

• If the fixed day of the month is equal to today or has already passed, the deposit release date will be the fixed day of the next month.

• If the expiration date is less than the invoice date, the system will use the invoice date as the deposit release date.

 

Credit Invoices

For a credit invoice payment method, the deposit release date associated with the original invoice is used as long as that date is equal to or greater than the current date. If the deposit release date of the original invoice is less than the current date, the deposit release date of the credit invoice is updated with the current date. This ensures that the customer is not credited until he has been billed, but if the customer has been billed, the credit will be released immediately.

Numeric, 6 positions (MMDDYY format); display-only.

Screen Option

Procedure

Change Invoice Pay Method

Enter 2 next to an invoice payment method to advance to the Change Invoice Pay Method Screen.

Error messages: These error messages may display when you Enter 2 next to an invoice payment method to advance to the Change Invoice Pay Method screen.

Pay category must be credit card. This message indicates that the invoice payment is not a credit card payment type.

Invoice (397) has been completely deposited and cannot be changed. This message indicates that the invoice payment associated with a deferred or installment payment plan has been completely deposited.

Not authorized to change invoice payment information. This error message indicates that you do not have authority to the Change Invoice Payment Information (A82) secured feature.

Display Invoice Pay Method

Enter 5 next to an invoice payment method to advance to the Display Invoice Pay Method Screen (Reviewing Deposit Information).

Display Deposit History

Enter 10 next to an invoice payment method to advance to the Display Deposit History Screen.

Display Order Payment History

Enter 24 next to an invoice payment method to advance to the Display Order Payment History Screen.

Change Invoice Pay Method Screen

Purpose: Use this screen to:

• Review deposit information, such as the total amount to deposit, the amount already deposited and the amount remaining to deposit.

• Review or change the deposit release date, installment information or credit card information.

• Apply a prepaid check or cash payment.

Typically, you use this screen when you receive a rejected deposit for an invoice associated with a deferred or installment payment plan, and you need to change the credit card information before resending the deposit to the service bureau.

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

How to display this screen: Enter 2 next to an invoice payment method at the Invoice Pay Summary Screen. You can also advance to this screen by Enter 2 next to a rejected deposit in Submit Rejected Deposits. See System Operations Processing Auto Deposits (SDEP).

FLR0730 CHANGE Change Invoice Pay Method 8/28/98 16:11:22

The KL Mail Order Company

Order # . . . . . . . . . . : 2888

Invoice # . . . . . . . . . : 396

Pay method . . . . . . . . . : 5 MASTERCARD

Invoice Date . . . . . . . . : 8/25/98

Total Amount . . . : 125.50 Adjustment : .00

Amount Deposited . : 81.16 Remaining . : 39.34

Credit Card # . : 4788********1443 Authorization # : 100

Expiration Date . . . . . . . . : 999 Authorization date : 8/26/98

Issue # . . . . . . . . . . . . . : Start Date . . . . : 0

Deposit Release Date . . . . . . 82898 Rejected deposit pending

# Of Installments . . . . . . . . : 3 Rejected . : 39.34

# Remaining Installment . . . . . . 1 Resubmit

Installment Interval . . . . . . . Write off Amt

Fixed Installment Day . . . . . . . 25 Delete

Pay type . . . . . . . . . . . . . . 1

Prepaid Amount . . . . . Prepaid To Date 5.00

F3=Exit F7=Change CC# F12=Cancel

Field

Description

Order #

A number the system assigns to uniquely identify the order.

Numeric, 8 positions; display-only.

Invoice #

The number the system assigns to a customer's bill or credit. The system generates an invoice during billing.

Numeric, 7 positions; display-only.

Pay method

The code and description that represents the method of payment on the order.

You can change the payment method associated with this invoice payment method by pressing F7 at the Change Invoice Pay Method screen, for example, the customer's credit card was stolen or the credit card was declined. See Changing Credit Card Information for an Invoice Payment Method.

Pay methods are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Numeric, 2 positions; display-only.

Invoice date

The date you shipped and billed the merchandise.

Numeric, 6 positions; display-only.

Total amount (Total amount to deposit)

The total amount to deposit in order for the invoice to be completely deposited.

Numeric, 13 positions with a 2-place decimal.

Adjustment (Deposit adjustment amount)

The amount of the deposit that has been changed or is in transition. The system updates the deposit adjustment amount with this information:

• written off deposits

• debit and credit netting amounts

• deposits pending

Numeric, 15 positions with a 2-place decimal; display-only.

Amount deposited (Deposit to date)

The total amount deposited to date. When a deposit is confirmed, the system updates this field by the deposit amount.

Example:

You have an installment payment plan assigned to the order for 3 installments of $30.00 on the 15th of every month.

The first installment updates this field to $30.00.

The second installment updates this field to $60.00.

The third installment updates this field to $90.00.

When a deposit is confirmed, the system updates this field with the amount deposited.

Numeric, 13 positions with a 2-place decimal; display-only.

Remaining (Deposit remaining amount)

The amount remaining to deposit.

The system uses this calculation to determine the deposit remaining amount:

 

deposit amount - amount deposited to date - prepaid amount - adjustment amount = deposit remaining amount

 

Numeric, 13 positions with a 2-place decimal; display-only.

Credit card #

The credit card number the customer used on the order. If you use Credit Card Tokenization this is a token rather than the actual credit card number.

If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number is in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview.

You can change the credit card number on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, this field is blank.

For Bill Me Later payment methods, the customer’s Bill Me Later account number displays. See Bill Me Later Processing for an overview.

For Direct Bank Disbursement payment methods, the description of the Direct Bank Disbursement pay type displays. See Processing Direct Bank Disbursements/Electronic Checks for an overview.

Alphanumeric, 20 positions; display-only.

Authorization #

The number used to authorize the credit card payment.

The original authorization number from pick slip generation is retained and displays for a payment plan order, even after you receive a full authorization for the deposit.

You can change the authorization number on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

Numeric, 16 positions; display-only.

Expiration date

The date the credit card is no longer active. The expiration date may be zero, depending on the setting of the Require expiration date flag for the pay type. For example, a stored value card or Bill Me Later credit card type typically does not require an expiration date. See Types of Credit Cards for more information.

You can change the expiration date on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, this field is blank.

Numeric, 4 positions (MMYY format); display-only.

Authorization date

The date you manually authorize a payment method, or the date the payment method receives an authorization from the authorization service.

You can change the authorization date on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

Numeric, 6 positions (MMDDYY format); display-only.

Issue #

An incremental issue number, assigned by some banks when they replace a card because it is lost or stolen. Debit cards might require a start date, an issue number, both, or neither. The Require issue # flag for the pay type controls whether an issue number is required or optional.

You can change the issue number at the Change Credit Card for window. See Changing Credit Card Information for an Invoice Payment Method.

Alphanumeric, 2 positions; display-only.

Start date

The first date when the card is effective. The Require start date flag for the pay type controls whether the start date is required or optional.

Numeric, 4 positions; display-only.

Deposit release date

This date indicates when the invoice is eligible for deposit. If this date is equal to or prior to the current date, the invoice payment is eligible for deposit.

The system updates this field when a deposit is confirmed with the next deposit release date if there is a remaining amount to deposit, for example, in installment billing.

Regular (non-payment plan) Orders

For regular orders, the deposit release date is the same as the invoice date. The deposit is eligible for processing immediately after billing.

 

Deferred Orders

For orders containing a deferred payment plan, the deposit release date is either a fixed date or is based on a specific interval. If the date is based on an interval, the interval can be calculated based on order date or invoice date.

If the deposit release date is a fixed date, the system compares the fixed date against the invoice date:

• If the fixed date is greater than the invoice date, the system will populate the deposit release date with the fixed date.

• If the fixed date is less or equal to the invoice date, the system will populate the deposit release date with the invoice date.

• If the expiration date is less than the invoice date, the system will populate the deposit release date with the invoice date

• If the deposit release date is based on an interval and is calculated based on invoice date, the system adds the interval number of days to the invoice date and compares this date against the expiration date:

• If the resulting date is less than the expiration date, the system updates the deposit release date with this date.

• If the resulting date is equal to or greater than the expiration date, the system will use the expiration date as the deposit release date.

• If the expiration date is less than the invoice date, the system will populate the deposit release date with the invoice date.

 

Installment Orders

For orders containing an installment payment plan, the deposit release date is either the next fixed day of the month or is based on a specific interval.

• If the deposit release date is based on an interval, the system calculates the next installment interval by adding the interval number of days to the current date.

• If the deposit release date is a fixed date:

• If the fixed day of the month has not been reached, the deposit release date will be the fixed day of the current month.

• If the fixed day of the month is equal to today or has already passed, the deposit release date will be the fixed day of the next month.

 

Credit Invoices

For a credit invoice payment method, the deposit release date associated with the original invoice is used as long as that date is equal to or greater than the current date. If the deposit release date of the original invoice is less than the current date, the deposit release date of the credit invoice is updated with the current date. You may want to change the deposit release date associated with a credit invoice to allow the credit invoice to process before the shipment invoice. This ensures that the customer is not credited until he has been billed.

Error Messages

An error message indicates if you enter a date that is greater than the expiration date associated with the credit card: Deposit Release Date 110199 greater than Expiration Date 599.

An error message indicates if you enter a date that is less than today's date: Date entered must not be less than today's date

Numeric, 6 positions (MMDDYY format); required.

Rejected deposit (Rejected deposit pending)

An informational message informing you a deposit amount has been rejected by the authorization service.

When a deposit amount is rejected, the system:

• writes an order payment history message

• writes a deposit history record

Alphanumeric, 25 positions; display-only.

Rejected (Rejected amount)

The deposit amount that has been rejected by the authorization service.

Numeric, 13 positions with a 2-place decimal; display-only.

Resubmit

This value indicates whether you wish to resubmit the rejected deposit amount for authorization and deposit.

Valid values are:

Y = Resubmit the deposit to the authorization service. The next time you process deposits, the system includes the rejected deposit amount.

N or blank = Do not resubmit the deposit to the authorization service.

Alphanumeric, 1 position; optional.

Write off

This value indicates whether you wish to write-off the total amount to deposit for this invoice payment method, for example, there is no chance of collecting the money from the customer.

Valid values are:

Y = Write off the total amount to deposit for this invoice payment method.

N or blank = Do not write off the total amount to deposit for this invoice payment method.

Note: When you write-off a deposit amount, the amount is written off immediately.

Alphanumeric, 1 position; optional.

Amt (Write off deposit amount)

The rejected deposit amount you wish to write off.

The system removes the invoice payment method from the Resubmit Reject Deposits screen in Submit Rejected Deposits when you write off a rejected deposit. See System Operations Processing Auto Deposits (SDEP).

The system posts the write off amount to the general ledger:

For deposits:

• credit the Sales, Sales/Deferred or Sales/Installment general ledger number from the Pay Type file.

• debit the Write-off general ledger number from the Pay Type file.

For credits:

• credit the Write-off general ledger number from the Pay Type file.

• debit the Sales, Sales/Deferred or Sales/Installment general ledger number from the Pay Type file.

Note: When you press Enter to write off a rejected deposit, the write off occurs immediately.

Numeric, 13 positions with a 2-place decimal; optional.

Delete

This value indicates whether you wish to delete the rejected deposit.

Valid values are:

Y = Delete the rejected deposit amount.

N or blank = Do not delete the rejected deposit amount.

When you delete a rejected deposit amount, the system does not update the general ledger.

Alphanumeric, 1 position; optional.

# of installments

The total number of installments assigned to this invoice payment method. Installment billing allows you to break the payment evenly into installments (for example, 3 payments on the 1st of each month).

This field is used with an installment payment plan only.

Numeric, 3 positions; display-only.

# remaining installment

The number of installments remaining. This number is the same as the number of installments when the invoice payment method record is first created and reduces by one each time an installment is sent for deposit.

This field is used with an installment payment plan only.

Numeric, 3 positions; display-only.

Installment interval

The number of days between installments. The system uses this interval number to determine the next deposit release date if you are basing installment dates on intervals, for example, 3 installments in 30 day intervals. The system determines the installment dates based on the order date. For example, if the order date is 09/01/98, the first installment date would be 09/01/98. The system would determine the next installment date by adding 30 days to the first installment date: 09/01/98 + 30 = 10/01/98.

Numeric, 3 positions; display-only.

Fixed installment day

The day of the month when an installment is billed. The system uses the fixed installment date if you have defined a fixed date for each installment. For example, if 15 is defined here, each installment would be due on the 15th of every month.

Numeric, 2 positions; display-only.

Pay type

A code that represents a method of payment on the order.

You can enter a prepaid amount by entering a cash/check pay type in this field and entering the amount you wish to prepay in the Prepaid amount field.

An error message indicates if you enter a pay type other than pay type 1 (cash/check): Pay category must be '1' Cash/Check.

Pay types are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Numeric, 2 positions; optional.

Prepaid amount

The amount you wish to prepay for this pay method, for example, the customer's credit card was rejected and the customer decides to send you a check instead. If you enter an amount in this field, the system subtracts the amount from the Deposit amount remaining field.

Example:

Deposit amount remaining = 130.75

Prepaid amount = 5.00

130.75 - 5.00 = 125.75 (this is the remaining amount to deposit)

 

When you enter a prepaid amount, these general ledger updates occur:

• credit the Sales/Deferred (if payment plan is deferred) or the Sales/Installment (if payment plan is installment) general ledger number in the Pay Type file.

• debit the A/R Cash general ledger number in the Bank file associated with the division of the source code on the Order Header. If the Deferred Liability Cash Post Method (C48) system control value is set to Y, cash receipt posting occurs automatically.

Numeric, 14 positions; optional.

Prepaid to date

The total amount prepaid to date.

Numeric, 13 positions with a 2-place decimal.

Screen Option

Procedure

Work with rejected deposits

See Working with Rejected Deposits.

Change credit card information

Press F7. See Changing Credit Card Information for an Invoice Payment Method.

Working with Rejected Deposits

From the Change Invoice Pay Method Screen you can also resubmit, write off or delete a rejected deposit amount.

To resubmit a rejected deposit:

Enter Y in the Resubmit field and press Enter. The system sends the rejected deposit amount back to the authorization service for reauthorization. The Rejected amount, Resubmit, Write off, Write off amount and Delete fields are cleared from the screen.

This error message indicates if you try to reenter the Change Invoice Payment Method screen if the deposit amount that you have resubmitted completely deposits the amount for the invoice payment:

Invoice has been completely deposited and cannot be changed.

 

This message displays even if the submitted deposit amount has not been confirmed by the authorization service.

The system also writes an order payment history record indicating the deposit amount was resubmitted.

Note: When you press Enter to resubmit, the deposit amount is resubmitted the next time you process deposits.

To write off a rejected deposit:

Enter Y in the Write off field and:

• If you wish to write off the remaining amount to deposit for this invoice payment method, press Enter. You return to the Invoice Pay Summary screen.

• If you wish to write off a specific amount, enter this amount in the Write off amount field and press Enter. The Confirm Accept window opens:

Confirm Accept

Confirm Write-off of

all remaining deposits.

Press ENTER to confirm Accept.

F12=Cancel

When you write off a deposit amount:

• The system updates the Adjustment field with the rejected deposit amount. If you did not enter a specific write off amount, this is the amount remaining to deposit. If you entered a specific write off amount, this is the amount you entered in the Write off amount field.

• The system updates the Remaining field with the amount remaining to deposit. The system determines the remaining amount to deposit using this calculation:

 

total amount to deposit - write off amount = remaining amount to deposit

For a deferred payment plan:

If the invoice payment method is associated with a deferred payment plan, the system updates the Adjustment field with the write off amount and updates the Remaining field with the remaining amount to deposit, if any.

Example:

Total amount to deposit = 69.00

Rejected deposit amount = 69.00

Write off amount = 30.00

 

In this situation, the system updates the Adjustment amount field to 30.00 (the write off amount) and updates the Remaining field with 39.00 using this calculation:

total amount to deposit (69.00) - write off amount (30.00) = remaining amount to deposit (39.00)

 

When you receive an authorization for the deposit, the system updates:

• the Amount deposited field to 39.00

• the Remaining field to .00

• the Adjustment field remains at 30.00 (this is the write off amount)

For an installment payment plan:

If the invoice payment method is associated with an installment payment plan, the system updates the Adjustment field with the write off amount and updates the Remaining field with the remaining amount to deposit, if any. If there is a remaining amount to deposit, the system redistributes the amount remaining across the remaining installment intervals.

Example:

Total amount to deposit = 69.00

Number of installments = 3

Installment amount = 23.00

Rejected deposit amount = 23.00

Write off amount = 30.00

 

In this situation, the system updates the Adjustment amount field to 30.00 (the write off amount) and updates the Remaining field with 39.00 using this calculation:

total amount to deposit (69.00) - write off amount (30.00) = remaining amount to deposit (39.00)

 

The system also updates the Installment amount for the remaining installment intervals to 19.50 using this calculation:

remaining amount to deposit (39.00) / the number of remaining installments (2) = installment amount (19.50)

 

When you receive an authorization for the deposit, the system:

• updates the Amount deposited field to 19.50

• updates the Remaining field to 19.50 (this is the amount of the next installment)

• decreases the Number of remaining installments field by 1

• leaves the Adjustment field at 30.00 (this is the write off amount)

Note: If you write off the remaining amount to deposit for this invoice payment method, the system updates the Adjustment field with the amount remaining to deposit plus the rejected deposit amount and updates the Remaining field with the rejected deposit amount.

To delete a rejected deposit:

Enter Y in the Delete field. The system deletes the rejected deposit amount and displays the message Deleted. No further deposits. at the Change Invoice Pay Method screen. When you delete a rejected deposit, the system does not update the general ledger.

Changing Credit Card Information for an Invoice Payment Method

Purpose: You can change credit card information at the Change Credit Card window.

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this window is displayed. See Logging Credit Card Data Access for more information.

How to display this window: Press F7 at the Change Invoice Pay Method Screen.

Note: If you do not have access to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, the system displays an error message: You are not authorized to change Credit Card #.

Change Credit Card for:

Pay Method . . . . 5 VISA

Credit Card # . . 4788********1443****

Expiration Date . . . . . . . . . 1203

Issue # . . . . . . . . . . . . . .

Start date . . . . . . . . . . . .

Authorization # . . . . . . 1234567890123456

Authorization date . . . . . . . 50903

F12=Cancel

Field

Description

Pay method

Note: The code and description that represents the method of payment on the order. Normally, you would not change the payment method to a Bill Me Later pay type; however, it is possible to change from one credit card type, such as a debit card, to another credit card type, such as a regular credit card (such as Mastercard or VISA). You would not normally change the credit card number of a Bill Me Later payment method, since this number represents the Bill Me Later account number. See Types of Credit Cards and Bill Me Later Processing for more information.

Error messages:

If you entered a payment method other than a credit card:

Pay category must by credit card.

 

If you entered a pay method that is associated with a credit card authorization and deposit service different from the original credit card:

Auth Service Code must match Original Service Code.

 

If the Sales, Sales/Deferral or Sales/Installment general ledger numbers for the new payment method are different from the original credit card:

The Sales General Ledger # is different from the original.

 

Pay methods are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Numeric, 2 positions; required.

Credit card #

The credit card number the customer used on the order.

Tokenization: If you change the credit card number and the Use Tokenization field for the service bureau associated with the pay type is set to Y, the system sends a Register Token Request XML Message to the service bureau to replace the credit card number with a token; see Credit Card Tokenization.

Display: If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number is in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview.

Bill Me Later: For Bill Me Later payment methods, the customer’s Bill Me Later account number displays. See Bill Me Later Processing for an overview.

Direct Bank Disbursements: For Direct Bank Disbursement payment methods, the description of the Direct Bank Disbursement pay type displays. See Processing Direct Bank Disbursements/Electronic Checks for an overview.

Auto-assign: If the Allow Auto-Assign field for a pay category 2 pay type is set to Y, the system defaults the pay category 2 pay type to the order whose leading digits match the leading digits you enter in the Credit card number field. See Allow Auto-Assignment of Pay Category 2 Pay Type for additional processing information.

Alphanumeric, 20 positions; required.

Expiration date

The date the credit card is no longer active. The Require expiration date flag for the pay type controls whether an expiration date is required. For example, a stored value card or Bill Me Later credit card type typically does not require an expiration date. See Types of Credit Cards for more information.

Numeric, 4 positions (MMYY format); required or optional.

Issue #

An incremental issue number, assigned by some banks when they replace a card because it is lost or stolen. Debit cards might require a start date, an issue number, both, or neither. The Require issue # flag for the pay type controls whether an issue number is required or optional.

It is important to enter the issue number exactly as it appears on the card. For example, an issue number of 1 is different from an issue number of 01; also, an issue number of 0 is different from a blank issue number. Each bank has its own requirements and conventions regarding issue number.

If an issue number is required but not entered in order entry or order maintenance, the system displays an error message:

Credit card issue# () is not valid.

Note: An entry of 00 (two zeros) is not considered a valid issue number.

Alphanumeric, 2 positions; required or optional.

Start date

The first date when the card is effective. The Require start date flag for the pay type controls whether the start date is required or optional. You might use a start date for a debit card to indicate the first date when the card is effective. If a start date is required but not entered, the system displays an error message in order entry or maintenance:

Credit card start date (0) is not valid.

Note:

• Even if you require a start date for a pay type, the system does not validate the credit card based on whether the start date is before or after the current date. Typically, if your authorization service requires a start date for this pay type, the service would validate the start date provided against the current date.

• Debit cards might require a start date, an issue number, both, or neither. Even if a start date or an issue date are not required, you can still enter this information in order entry if it is available.

Numeric, 4 positions; required or optional.

Authorization #

The number used to authorize the credit card payment.

The original authorization number from pick slip generation is retained and displays for a payment plan order, even after you receive a full authorization for the deposit.

Numeric, 16 positions; optional.

Authorization date

The date you manually authorize a payment method, or the date the payment method receives an authorization from the authorization service.

Numeric, 6 positions (MMDDYY format); optional.

Display Invoice Pay Method Screen (Reviewing Deposit Information)

Purpose: Use this screen to review:

• deposit information, such as the total amount to deposit, the amount already deposited and the amount remaining to deposit

• the deposit release date, installment information or credit card information

• the prepaid check or cash payment

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

How to display this screen: Enter 5 next to an invoice payment method at the Invoice Pay Summary Screen.

FLR0733 DISPLAY Display Invoice Pay Method 9/04/03 11:16:51

EZK Mail Order

Order # . . . . . . . . . . : 8755

Invoice # . . . . . . . . . . : 6483

Pay Method . . . . . . . . . . . . : 5 VISA

Invoice Date . . . . . . . . : 5/15/03

Total Amount . . . : 115.00 Adjustment : .00

Amount Deposited . : .00 Remaining : 115.00

Rejected deposit pending

Credit Card # . : 4788********1443 Authorization # : AUTH

Expiration Date . . . . . . . . : 1203 Authorization date : 5/09/03

Issue #: Start Date: 0

Deposit Release Date . . . . : 5/15/03 Installment Schedule

# Of Installments . . . . . . . . : 6 19.16 99/99/99

# Remaining Installment . . . . . : 6 19.16 6/14/03

Installment Interval . . . . . . : 30 19.17 7/14/03

Fixed Installment Day . . . . . . : 0 19.17 8/13/03

19.17 9/12/03

Prepaid Pay Method . . . . . . . . : 0 19.17 10/12/03

Prepaid Amount . . : .00

F3=Exit F12=Cancel

Field descriptions: See Change Invoice Pay Method Screen for a description of the other fields on this screen.

Field

Description

Installment (Installment amount)

The amount due for the next installment. Displayed only for invoice payment methods associated with an installment payment plan.

Numeric, 13 positions with a 2-place decimal; display-only.

Schedule (Installment scheduled date)

The deposit date for the next installment.

This date indicates when the invoice is eligible for deposit. If this date is equal to or prior to the current date, the invoice payment is eligible for deposit.

The system updates this field when a deposit is confirmed with the next deposit date if there is a remaining amount to deposit.

The system updates this field to 99/99/99 when a deposit amount is rejected.

This field displays only for invoice payment methods associated with an installment payment plan.

Numeric, 6 positions (MMDDYY format); display-only.

Display Deposit History Screen

Purpose: Use this screen to review invoice deposit attempts and responses.

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

How to display this screen: Enter 10 next to an invoice payment method at the Invoice Pay Summary Screen or the Display Order Payment Methods Screen.

OER1057 DISPLAY Display Deposit History 9/04/03 11:26:07

EZK Mail Order

Order # . : 8755

Pay type : 5678901234567890 Issue #: Start Date: 0

Credit card # 4788********1443 Exp date: 1203

Opt Invoice# Type Date Amount Sts Response Bill

Mthd

Type options, press Enter.

5=Display Details

6483 *PURCH 8/12/03 19.16 U I

F2=Toggle Alternate Currency F3=Exit F12=Cancel

Field

Description

Order #

A number the system assigns to uniquely identify an order.

Numeric, 8 positions; display-only.

Currency code

The currency of the Deposit amount. You can toggle between displaying the Deposit amount in the local currency and alternate currency if you Use Alternate Currency Pricing (H89) and you press F2. If you are viewing the amount in the alternate currency, this field displays; if you are viewing the amount in the local currency, this field does not display.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Alphanumeric, 3 positions; display-only.

Pay type

A code that represents the method of payment on the order. Pay methods are defined in and validated against the Pay Type file. See Working with Pay Types (WPAY).

Numeric, 2 positions; display-only.

Issue #

An incremental issue number, assigned by some banks when they replace a card because it is lost or stolen. Debit cards might require a start date, an issue number, both, or neither. The Require issue # flag for the pay type controls whether an issue number is required or optional.

It is important to enter the issue number exactly as it appears on the card. For example, an issue number of 1 is different from an issue number of 01; also, an issue number of 0 is different from a blank issue number. Each bank has its own requirements and conventions regarding issue number.

If an issue number is required but not entered in order entry or order maintenance, the system displays an error message:

Credit card issue# () is not valid.

Note: Debit cards might require a start date, an issue number, both, or neither. Even if a start date or an issue date are not required, you can still enter this information in order entry if it is available.

Alphanumeric, 2 positions; display-only.

Start date

The first date when the card is effective. The Require start date flag for the pay type controls whether the start date is required or optional. You might use a start date for a debit card to indicate the first date when the card is effective.

Numeric, 4 positions; display-only.

Credit card #

The credit card number the customer used on the order. If you use Credit Card Tokenization this number may be a token rather than the actual credit card number.

If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number is in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview.

For Bill Me Later payment methods, the customer’s Bill Me Later account number displays; see Bill Me Later Processing for an overview.

For Direct Bank Disbursements, the description of the Direct Bank Disbursement pay type displays; see Processing Direct Bank Disbursements/Electronic Checks for an overview.

If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, this field is blank.

Alphanumeric, 20 positions; display-only.

Exp date

The date the credit card is no longer active. The expiration date may be zero, depending on the setting of the Require expiration date flag for the pay type. For example, a stored value card or Bill Me Later credit card type typically does not require an expiration date. See Types of Credit Cards for more information.

You can change the expiration date on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

Numeric, 4 positions (MMYY format); display-only.

Invoice #

The number the system assigns to a customer's bill or credit. The system generates an invoice during billing.

Numeric, 7 positions; display-only.

Type (Transaction type)

This value indicates the type of deposit.

Valid values are:

*PURCH = Purchase deposit, indicating a debit.

*RETURN = Return deposit, indicating a credit.

Alphanumeric, 10 positions; display-only.

Date (Deposit created date)

The date when this deposit history record was created. This is the date when the invoice pay method was deposited. The deposit created date ensures that the deposit is not sent again.

Numeric, 6 positions (MMDDYY format); display-only.

Amount (Deposit amount)

The amount deposited. The system uses this calculation to determine the amount to deposit:

For deferred payment plans: prepaid amount - adjustment amount - total amount deposited to date = deposit amount

For installment payment plans: prepaid amount - adjustment amount - total amount deposited to date / intervals remaining = deposit amount

Alternate currency pricing: You can toggle between viewing the deposit amount in the local currency and the alternate currency by pressing F2 if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 13 positions with a 2-place decimal; display-only.

Sts (Deposit status)

The status of this deposit.

Valid values are:

C = The service bureau confirmed the deposit.

D = The user deleted a rejected deposit.

F = The deposit was rejected, but was forced through deposit (the Forced deposit field for the authorization service is set to Y).

M = The user manually confirmed the deposit through Submit Rejected Deposits.

P = The user entered a prepaid adjustment amount.

R = The deposit was resubmitted for deposit.

S = The deposit is in the process of being sent to the service bureau.

U = The deposit is unconfirmed by the service bureau.

W = The user wrote off a rejected deposit.

blank = The deposit has not yet been sent to the service bureau.

Alphanumeric, 1 position; display-only.

Response (Vendor response code)

A code assigned by the authorization service that identifies whether the credit card deposit was authorized and approved or declined, and the reason for the authorization decline.

Vendor response codes are defined in and validated against the Authorization Service Vendor Response file. See System Operations Defining Vendor Response Codes.

Alphanumeric, 10 positions; display-only.

Bill mthd (Flexible payment bill method)

A code that identifies whether this deposit is related to a deferred or installment payment plan.

Valid values:

blank = This is a regular deposit; no payment plans are associated with this deposit.

D = This is a deferred billing deposit.

I = This is an installment billing deposit.

The system uses this code to sort deposit records.

Alphanumeric, 1 position; display-only.

Screen Option

Procedure

Display deposit history detail

Enter 5 next a deposit to advance to the Display Deposit History Detail Screen.

Toggle between displaying the Deposit amount in the local currency and the alternate currency

Press F2. The system toggles the Deposit amount between the local currency and alternate currency. Additionally, when viewing the amount in the alternate currency, the Currency code is in the upper right corner of the screen indicating the currency of the alternate amount.

This function key displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y.

If you press F2 and the order is not associated with an alternate currency, an error message indicates: No conversion rate for offer. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Display Deposit History Detail Screen

Purpose: Use this screen to review the deposit history details, such as the action code and the deposit service associated with this deposit.

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

How to display this screen: Enter 5 next a deposit at the Display Deposit History Screen.

If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, the system displays a message: You are not authorized to display payment history.

OER1058 DISPLAY Display Deposit History Detail 9/04/03 11:34:49

EZK Mail Order

Order # . . . . . : 8755

Invoice # . . . . : 6483

Merchant ID . . . : Issue #: Start Date: 0

Credit card # . . : 4788********1443 Exp date: 1203

Deposit amount . . : 19.16

Deposit date . . . : 8/12/03

Transaction type . : *PURCH

Response code . . :

Action code . . . : D Deposit

Authorization code : AUTH

Billing Method . . : I Installment

Deposit service . : DMG DMGT

Deposit status . . : U Unconfirmed

F2=Toggle Alternate Currency F3=Exit F12=Cancel

Field

Description

Order #

A number the system assigns to uniquely identify an order.

Numeric, 8 positions; display-only.

Currency code

The currency of the Deposit amount. You can toggle between displaying the Deposit amount in the local currency and alternate currency if you Use Alternate Currency Pricing (H89) and you press F2. If you are viewing the amount in the alternate currency, this field displays; if you are viewing the amount in the local currency, this field does not display.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Alphanumeric, 3 positions; display-only.

Invoice #

The number the system assigns to a customer's bill or credit. The system generates an invoice during billing.

Numeric, 7 positions; display-only.

Merchant ID (Merchant identification code)

The account number assigned by the service bureau to identify transmissions to and from your company.

Alphanumeric, 20 positions; display-only.

Issue #

An incremental issue number, assigned by some banks when they replace a card because it is lost or stolen. Debit cards might require a start date, an issue number, both, or neither. The Require issue # flag for the pay type controls whether an issue number is required or optional.

It is important to enter the issue number exactly as it appears on the card. For example, an issue number of 1 is different from an issue number of 01; also, an issue number of 0 is different from a blank issue number. Each bank has its own requirements and conventions regarding issue number.

If an issue number is required but not entered in order entry or order maintenance, the system displays an error message:

Credit card issue# () is not valid.

Note: Debit cards might require a start date, an issue number, both, or neither. Even if a start date or an issue date are not required, you can still enter this information in order entry if it is available.

Alphanumeric, 2 positions; display-only.

Start date

The first date when the card is effective. The Require start date flag for the pay type controls whether the start date is required or optional. You might use a start date for a debit card to indicate the first date when the card is effective.

Numeric, 4 positions; display-only.

Credit card #

The credit card number sent to be deposited. If you use Credit Card Tokenization this number may be a token rather than the actual credit card number.

If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number is in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview.

For Bill Me Later payment methods, the customer’s Bill Me Later account number displays; see Bill Me Later Processing for an overview.

For Direct Bank Disbursement payment methods, the description of the Direct Bank Disbursement pay type displays; see Processing Direct Bank Disbursements/Electronic Checks for an overview.

You can change the credit card number on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

Alphanumeric, 20 positions; display-only.

Exp date

The date the credit card is no longer active. The expiration date may be zero, depending on the setting of the Require expiration date flag for the pay type. For example, a stored value card or Bill Me Later credit card type typically does not require an expiration date. See Types of Credit Cards for more information.

You can change the expiration date on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

Numeric, 4 positions (MMYY format); display-only.

Deposit amount (Deposit amount)

The amount deposited or the amount sent to be deposited. The system uses this calculation to determine the amount to deposit:

For deferred payment plans: prepaid amount - adjustment amount - total amount deposited to date = deposit amount

For installment payment plans: prepaid amount - adjustment amount - total amount deposited to date / intervals remaining = deposit amount

Alternate currency pricing: You can toggle between viewing the deposit amount in the local currency and the alternate currency by pressing F2 if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 13 positions with a 2-place decimal; display-only.

Deposit date (Deposit created date)

The date when this deposit history was created. This is the date when the invoice pay method was deposited. The deposit created date ensures that the deposit is not sent again.

Numeric, 6 positions (MMDDYY format); display-only.

Transaction type (Transaction type)

This value indicates the type of deposit.

Valid values are:

*PURCH = Purchase deposit

*RETURN = Return deposit

Alphanumeric, 10 positions; display-only.

Response code (Vendor response code)

A code assigned by the authorization service that identifies whether the credit card deposit was authorized and approved or declined, and the reason for the authorization decline.

Vendor response code are defined in and validated against the Authorization Service Vendor Response file. See System Operations Defining Vendor Response Codes.

Alphanumeric, 10 positions; display-only.

Action code

A code set to the deposit service indicating the action to take for reauthorization.

Valid values are:

B = The deposit requires an authorization before it can be processed. The system sends a code of B for:

• all payment plan deposits except for the first deposit of an installment plan, when a code of D is sent.

• any regular (non-pay plan) deposit whose authorization has expired. You can review the authorization expiration date at the Authorization History Details Window. Additionally, the system updates the Authorization History record with the new authorization number.

D = The deposit does not require authorization and can be processed. The system sends a code of D for all regular deposits, assuming there is an authorization number in the Invoice Pay Method file and the authorization has not expired. If there is no authorization number, the system sends a code of B.

Alphanumeric, 1 position; display-only.

Authorization code

The authorization code sent with this deposit. This code indicates that the amount to charge for this credit card has been authorized manually or through a credit card authorization service.

Alphanumeric, 16 positions; display-only.

Billing method (Flexible payment bill method)

A code that identifies whether this deposit is related to a deferred or installment payment plan.

Valid values:

blank = This is a regular deposit; no payment plans are associated with this deposit.

D = This is a deferred billing deposit.

I = This is an installment billing deposit.

blank = This is a regular (non-pay plan) billing deposit.

The system uses this code to sort deposit records.

Alphanumeric, 1 position; display-only.

Deposit service

A code for the service bureau that performs credit card deposits for this pay type.

Alphanumeric, 3 positions; display-only.

Deposit status

The status of this deposit.

Valid values are:

C = The service bureau confirmed the deposit.

D = The user deleted a rejected deposit.

F = The deposit was rejected, but was forced through deposit (the Forced deposit field for the authorization service is set to Y).

M = The user manually confirmed the deposit through Submit Rejected Deposits.

P = The user entered a prepaid adjustment amount.

R = The deposit was resubmitted for deposit.

S = The deposit is in the process of being sent to the service bureau.

U = The deposit is unconfirmed by the service bureau.

W = The user wrote off a rejected deposit.

blank = The deposit has not yet been sent to the service bureau.

Alphanumeric, 1 position; display-only.

Screen Option

Procedure

Toggle between displaying the Deposit amount in the local currency and the alternate currency

Press F2. The system toggles the Deposit amount between the local currency and alternate currency. Additionally, when viewing the amount in the alternate currency, the Currency code field is in the upper right corner of the screen indicating the currency of the alternate amount.

This function key displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y

If you press F2 and the order is not associated with an alternate currency, an error message indicates: No conversion rate for offer. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Display Order Payment History Screen

Purpose: Use this screen to review messages written by the system describing changes in payment and invoice activity for the order. The system records all activity associated with the order payment method or invoice payment method defined for the order on this screen, such as:

• deposits made

• invoices netted against each other

• changes made by users

• deactivate a pay type

• add, change, or delete the payment plan associated with the payment type on the order

How to display this screen: Enter 24 next to a payment at the Invoice Pay Summary Screen or the Display Order Payment Methods Screen.

OER1060 DISPLAY Display Order Payment History 9/02/98 12:16:17

The KL Mail Order Company

Order # : 2888 Invoice # : 396

Pay Type : 5 MASTERCARD

Date Typ Note Invoice User

8/24/98 C PAY PLAN $ THRESHOLD HOLD KLETENDRE

8/25/98 B Inv# 396 created for $125.50 396 NSCANLON

8/25/98 B with a deposit release date of 82598. 396 NSCANLON

8/25/98 D Inst 1 of 3 Dep 08/25/98 41.83 396 KLETENDRE

8/25/98 B Inv# 398 created for $26.25- 398 NSCANLON

8/25/98 B with a deposit release date of 82598. 398 NSCANLON

8/25/98 D Deposit confirmed $ 26.25- 398 KLETENDRE

8/26/98 M Release date:92598 to 82698 396 KLETENDRE

8/26/98 M Prepaid Pay Method: 0 to 1 396 KLETENDRE

8/26/98 M Cash/Check prepaid amount 05.00 396 KLETENDRE

8/26/98 D Inst 2 of 3 Dep 08/26/98 39.33 396 KLETENDRE

8/28/98 M Release date:92598 to 110199 396 KLETENDRE

8/28/98 M Release date:110199 to 82898 396 KLETENDRE +

F2=Toggle invoice notes only F3=Exit F12=Cancel

Note: If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, the system displays a message: You are not authorized to display payment history.

.

Field

Description

Order #

A number the system assigns to uniquely identify an order.

Numeric, 8 positions; display-only.

Invoice #

The number the system assigns to a customer's bill or credit. The system generates an invoice during billing. This is the invoice number associated with an invoice payment method that has been updated.

Numeric, 7 positions; display-only.

Pay type

The code and description of the pay type assigned to this order.

Pay type codes are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Pay type code: numeric, 2 positions; display-only.

Pay type description: alphanumeric, 30 position; display-only.

Date

The date when the transaction occurred.

Numeric, 6 positions (MMDDYY format); display-only.

Typ (Transaction type)

A code that indicates the type of transaction that occurred.

Valid values are:

B = billing

C = credit check

D = deposit

M = maintenance

N = net

Alphanumeric, 1 position; display-only.

Note (Transaction note)

A system-generated description of the transaction.

Alphanumeric, 40 positions; display-only.

Invoice

The invoice number associated with an updated invoice payment method.

Numeric, 7 positions; display-only.

User

The user ID of the operator responsible for the transaction.

Alphanumeric, 10 positions; display-only.

Screen Option

Description

Switch views between order and invoice payment history and invoice payment history only

Press F2. The system displays order and invoice payment history records or invoice payment history records only. When you review invoice history records only, the system displays a message to the right of the Invoice number field: Invoice Notes Only.

Display Order Payment Methods Screen

Purpose: This screen lists all of the methods of payment used on the order. Payment methods apply across recipients. The screen does not display refunds or balance due pay types.

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

How to display this screen: Press F15 from the Order Inquiry Header Screen or Order Inquiry Detail Screen.

OER0123 DISPLAY Display Order Payment Methods 8/20/98 15:31:57

The KL Mail Order Company

Order # : 2871

Sold to : MIRANDA, BERNADETTE T

Ship to : MIRANDA, BERNADETTE T

------------ Amount ------------- Chg

Opt Payment Method To Charge Billed Credited Seq

Select option, press Enter

5=Display detail 8=Display authorization history 9=Display contributions

10=Display Deposit History 24=Display Payment history

4 VISA 130.75 2

Card#: 4788********1443 Expires: 0999 Last 4: 7777 Pay plan DEFER

F3=Exit F12=Cancel

Field

Description

Order #

A unique number the system assigns to the order. You will not see a ship-to suffix with the order number on this screen because payment methods apply across all recipients.

Numeric, 8 positions; display-only.

Sold to

The name of the customer or company who placed the order.

Alphanumeric, 41 positions; display-only.

Ship to

The name of the customer or company to receive the order.

Alphanumeric, 41 positions; display-only.

Payment method code

A code that represents the method of payment on an order. Pay types codes are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Numeric, 2 positions; display-only.

Payment method

A description of the pay type, and information such as the credit card number and expiration date, that is associated with the payment type. If you use Credit Card Tokenization, the credit card number may be a token rather than the actual credit card number.

If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number is in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview.

For Bill Me Later payment methods, the description of the Bill Me Later pay type displays in place of the credit card number; see Bill Me Later Processing for an overview.

For Direct Bank Disbursement payment methods, the description of the Direct Bank Disbursement pay type displays in place of the credit card number; see Processing Direct Bank Disbursements/Electronic Checks for an overview.

If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, the credit card number and expiration date are not displayed.

Alphanumeric, 30 characters; display-only.

Amount

Three fields that identify the:

Amount to charge

The total dollar value charged to the payment method. If no dollar value appears, then this payment type serves as a "catch-all," meaning any dollar amount not assigned to another payment method applies to this one.

Amount billed

The amount that applies to the payment method that has been billed to the customer.

For credit card payments, this is the total amount billed to the credit card. The system updates this amount as soon as the card is billed even before you process deposits. If you are using deferred or installment billing, the total amount to charge the card displays, even if the total amount has not yet been billed.

Note: If this is a prepay amount, and part of the prepayment total was applied to a membership program, only the remaining amount appears as the amount to charge or amount billed. For example, if the customer sent a check for $100.00 and $80.00 was applied to the membership program, $20.00 appears here. See Membership Overview.

Amount credited

The amount that has been credited to the payment method in the event of a return, overpayment, cancellation, or sellout.

Numeric, 9 positions with a 2-place decimal; display-only.

Chg seq (Charge sequence)

A number that designates the order of use for the payment method, from zero to 99. The catch-all account must have the highest charge sequence. A charge sequence of 99 indicates that the payment method has been deactivated on the order; see Enter Payment Methods Screen.

Numeric, 2 positions; display-only.

CC Last 4

The last four positions of the credit card number. From the CC Last 4 field in the Order Payment Method file.

If you use credit card encryption, the system does not encrypt the value in this field.

Alphanumeric, 4 positions; display-only.

Pay plan (Payment plan code)

A code that identifies the payment plan associated with the payment method on this order.

Payment plan codes are defined in and validated against the Flexible Payment Options file. See System Operations Working with Flexible Payment Options (WFPO).

Alphanumeric, 6 positions; display-only.

Screen Option

Procedure

Review order pay type detail

Enter 5 to advance to the Display Order Pay Type Screen (1 of 2).

Review credit authorization history

Enter 8 to advance to the Display Authorization History Screen.

Review contributions

Enter 9 to advance to the Display Contributions Screen if the customer made a contribution using that payment type. If the customer has not used that payment type to make a contribution, a message displays:

 

No Contributions Exist.

Display deposit history

Enter 10 to advance to the Display Deposit History Screen.

Display payment history

Enter 24 to advance to the Display Order Payment History Screen.

Display Order Pay Type Screen (1 of 2)

Purpose: Use this screen to view order pay type detail. This screen displays the specific properties or characteristics that comprise the order payment method you selected.

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

How to display this screen: Enter 5 a payment method at the Display Order Payment Methods Screen.

OER0124 DISPLAY Display Order Pay Type (1 of 2) 9/04/03 11:53:54

EZK Mail Order

Order # . . . . . . : 8915

Sold to . . . . . . : JACKMAN, OPHELIA

Pay type . . . . . : 15 DEBIT CARD

Amount to charge . : Amount authorized . . : 24.39

Amount billed . . . : 25.23 Amount collected . . : 25.23

Amount credited . . :

Charge sequence . . : 3 Cash applied date . . :

Cash control # . . : 0 Gift Cert/Coupon . . :

Routing#/Acct#/Type :

Check # . . . . . . :

Credit card # . : 4788********1443 Authorization date . :

Expiration date . . : 12/05 Authorization number :

Card Security Value : Authorization amount :

Card Security Pres : Issuing bank . . . . :

Issue # . . . . . . : 01 Start Date . . . . . : 1/01

Hold reason . . . . : CW AWAITING CC AUTH Hold Until:

More...+

F3=Exit F12=Cancel

Field

Description

Order #

A unique number assigned to the order.

Numeric, 7 positions; display-only.

Sold to

The sold to customer for this order.

Last name: Alphanumeric, 25 positions; display-only.

First name: Alphanumeric, 15 positions; display-only.

Middle initial: Alphanumeric, 1 position; display-only.

Pay type

The pay type code and description associated with this order.

Pay type codes are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Pay type code: Numeric, 2 positions; display-only.

Pay type description: Alphanumeric, 30 positions; display-only.

Amount to charge

The total dollar amount that applies as a charge to the payment method shown. If this field is blank, the balance of the charge for the order applies to the payment method. The balance charge occurs after charges to all other pay types on the order have reached their defined limit.

Numeric, 9 positions with a 2-place decimal; display-only.

Amount authorized

The amount that was manually authorized.

Numeric, 9 positions with a 2-place decimal; display-only.

Amount billed

The dollar amount that has already been billed against this pay method.

For credit card payments, this is the total amount billed to the credit card. The system updates this amount as soon as the card is billed even before you process deposits. If you are using deferred or installment billing, the total amount to charge the card displays, even if the total amount has not yet been billed.

Note: If this is a prepay amount, and part of the prepayment total was applied to a membership program, only the remaining amount appears as the amount to charge or amount billed. For example, if the customer sent a check for $100.00 and $80.00 was applied to the membership program, $20.00 appears here. See Membership Overview.

Numeric, 9 positions with a 2-place decimal; display-only.

Amount collected

The amount you have received from the customer. An amount is collected when:

• A shipment is billed using a credit card payment type (Note: This field is updated before you process deposits, and the update occurs regardless of whether the credit card uses a deferred or installment payment plan or is set up for immediate deposit)

• Cash amount is applied to a COD order

• Cash amount is entered for a prepaid order

• Coupon, merchandise credit, or gift certificate applied to the order

• An invoice is generated for an Accounts Receivable customer

Check and cash amounts are collected immediately, while credit card amount will not be visible until billing occurs.

 

For credit card payments, the system updates this amount as soon as the card is billed even before you process deposits. If you are using deferred or installment billing, the total amount to charge the card displays, even if the total amount has not yet been collected.

Note: If this is a prepay amount, and part of the prepayment total was applied to a membership program, only the remaining amount appears as the amount to charge or amount billed. For example, if the customer sent a check for $100.00 and $80.00 was applied to the membership program, $20.00 appears here. See Membership Overview.

Numeric, 9 positions with a 2-place decimal; display-only.

Amount credited

The amount from this payment type that the customer has received as credit or refund, represented by the creation of a refund in the Refund file. This information is updated when the refund is processed or the refund check is cut.

Numeric, 9 positions with a 2-place decimal; display-only.

Charge sequence

A number that designates the order in which a payment method is used.

Numeric, 1 position; display-only.

Cash applied date

The month, day, and year you applied a cash payment to the order (prepaid, COD, and A/R payment methods).

Numeric, 6 positions; display-only.

Cash control #

A number you stamp on both the customer's incoming check and the corresponding mail order. Cash control numbers provide an audit trail, and a method for tracking payments against orders and reconciling accounts.

Numeric, 5 positions; display-only.

Gift cert/coupon

A number that identifies a gift certificate or coupon when used to make a purchase. The system validates coupon numbers against the Coupon file when the Coupon number is entered during Order Entry, to prevent duplicate use of the same coupon.

Numeric, 5 positions; display-only.

Bank Sort

The customer’s bank sort number, used to withdraw funds from the customer’s bank account to pay for a purchase using a European Direct Debit pay type. See Processing European Direct Debit Payments.

Alphanumeric, 10 positions; display-only.

RIB Code

The customer’s RIB code, used to withdraw funds from the customer’s bank account to pay for a purchase using a European Direct Debit pay type. See Processing European Direct Debit Payments.

Alphanumeric, 2 positions; display-only.

Routing # (Routing number)

Check interface: An informational field that represents the routing number for the check interface pay type. The check interface pay type is from the Check Interface Payment Type (G26) system control value. You can download orders that contain this pay type to the Western Union Download file so that an outside service can verify the check information.

Direct Bank Disbursement: The customer’s bank routing number, required to withdraw funds from the customer’s bank account to pay for the purchase. See Processing Direct Bank Disbursements/Electronic Checks for an overview.

Alphanumeric, 9 positions; display-only.

Acct # (Checking account number)

Check interface: An informational field that represents the checking account number for the check interface pay type. The check interface pay type is from the Check Interface Payment Type (G26) system control value. You can download orders that contain this pay type to the Western Union Download file so that an outside service can verify the check information.

Direct Bank Disbursement: The customer’s bank account number, required to withdraw funds from the customer’s bank account to pay for the purchase. See Processing Direct Bank Disbursements/Electronic Checks for an overview.

Alphanumeric, 20 positions; display-only.

Type (Account type)

Identifies the type of bank account the customer’s funds are electronically withdrawn from when paying for an order using a direct bank disbursement pay type.

Valid values are:

• C = Personal Checking

• S = Personal Savings

• X = Corporate Checking

See Processing Direct Bank Disbursements/Electronic Checks for an overview.

Alphanumeric, 1 position; display-only.

Check # (Check number)

An informational field that represents the check number for the check interface pay type.

The check interface pay type is from the Check Interface Payment Type (G26) system control value. You can download orders that contain this pay type to the Western Union Download file so that an outside service can verify the check information.

Numeric, 6 positions; display-only.

Check download date (Check interface download date)

The date an order containing a check interface pay type was downloaded to the Western Union Download file. You can download orders that contain the check interface pay type to the Western Union Download file by running the PFR0043 periodic function. This periodic function downloads any orders that contain the check interface pay type and have a blank check interface download date. The Western Union Download file allows you to send check information to an outside service for verification.

Numeric, 6 positions (MMDDYY format); display-only.

Credit card #

The credit card number the customer used on the order. If you use Credit Card Tokenization, this number may be a token rather than the actual credit card number.

If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number is in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview.

For Bill Me Later payment methods, the description of the Bill Me Later pay type displays; see Bill Me Later Processing for an overview.

For Direct Bank Disbursement payment methods, the description of the Direct Bank Disbursement pay type displays; see Processing Direct Bank Disbursements/Electronic Checks for an overview.

For European Direct Debit payment methods, the bank account number displays; see Processing European Direct Debit Payments.

You can change the credit card number on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, this field is blank.

Alphanumeric, 20 positions; display-only.

Authorization date

The month, day, and year that your credit card authorization service confirmed or authorized the customer's credit card for the order, or you manually authorized the credit card.

Numeric, 6 positions; display-only.

Expiration date

The date the credit card is no longer active. The expiration date may be zero, depending on the setting of the Require expiration date flag for the pay type. For example, a stored value card or Bill Me Later credit card type typically does not require an expiration date. See Types of Credit Cards for more information.

You can change the expiration date on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method.

If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, this field is blank.

Numeric, 4 positions (MMYY format); display-only.Numeric, 4 positions; display-only.

Authorization number

The number you used when you manually authorized the credit card, or the authorization service assigned when authorizing the credit card. The number can be overridden for manual or authorization service updates, and clears when the order is purged.

For orders using a payment plan, the system retains the original authorization number from pick slip generation, even after you receive a full authorization for deposit.

Alphanumeric, 16 positions; display-only.

Card security value

The credit card’s security value.

Note: The card security value is only available for online authorizations; once an order is accepted, the system removes the card security value from the order, even if the order has not received an approved online authorization.

American Express: The card security value, or CID (card identification number), is a 4-digit number imprinted, not embossed, on an American Express credit card. The card security value is above and to the right of the imprinted credit card number on the front of the card.

Discover: The card security value, or CID (card identification number), is a 3-digit number in reverse indent printing located on the signature panel on the reverse side of the credit card following the account number.

VISA: The card security value, or CVV2 (card verification value), is a 3-digit number in reverse indent printing located on the signature panel on the reverse side of the credit card following the account number.

MasterCard: The card security value, or CVC2 (card validation code), is a 3-digit number in reverse indent printing located on the signature panel on the reverse side of the credit card following the account number.

Reducing fraud: Authorization services use credit card security to help reduce fraud by verifying that the credit card is present at the point of sale and to ensure that the credit card data from the transaction matches the data stored by the authorization service for that card.

 

The card security value and card security presence are used for the processing of Paymentech’s VISA, Discover, MasterCard, and American Express online authorization transactions only; the card security value and presence are informational-only for every other credit card transaction. The card security response received for the Paymentech authorization is stored in the Vendor response 2 field in the Authorization History file.

Note: The system removes the card security value from an order when the order is accepted, even if an approved online authorization has not been received on the order. Card security processing is not available during batch authorization or deposit processing.

See Credit Card Security Service (CID, CVV2, CVC2).

Numeric, 4 positions; display-only.

Authorization amount

The dollar amount for this payment method that your authorization service has approved. This field is updated by the Auto Authorization function, and clears when the order is purged.

Numeric, 9 positions with a 2-place decimal; display-only.

Card security presence

Indicates to the authorization service whether a card security value (CID, CVV, CVC) is present on the credit card. If a card security presence exists for the credit card payment method, the authorization service performs card security identification.

Valid values:

1 = card security value is present on the credit card.

2 = card security value is present on the credit card, but is illegible.

9 = card security value is not present on the credit card.

See Credit Card Security Service (CID, CVV2, CVC2).

Numeric, 1 position; display-only.

Issuing bank

The description of the bank issuing the credit card. This field is not currently implemented.

Alphanumeric, 10 positions; display-only.

Issue #

An incremental issue number, assigned by some banks when they replace a card because it is lost or stolen. Debit cards might require a start date, an issue number, both, or neither. The Require issue # flag for the pay type controls whether an issue number is required or optional.

Alphanumeric, 2 positions; display-only.

Start date

The first date when the card is effective. The Require start date flag for the pay type controls whether the start date is required or optional. You might use a start date for a debit card to indicate the first date when the card is effective.

Numeric, 4 positions; display-only.

Hold reason

A code that represents why the pay type is on hold. Pay type holds include:

PT = Pay Type hold is a hold reason code that the system displays when the order is on pay type hold and no other hold exists.

Prepaid order holds:

TM (Time hold): The system assigns this hold when you specify a check hold time period in the Pay Type file. The hold remains in effect until the time period lapses or you manually release the hold through the Release Held Orders program, whichever occurs first.

KF (Check fraud): A hold that the system assigns when the micra number on a check meets a fraud condition that you defined in the Miscellaneous Fraud file.

BD (Balance due): A hold that refers to an outstanding balance or amount unpaid that exceeds a dollar limit or percentage you established in the Pay Type file. This hold applies when the only pay type on the order is cash, or a combination of cash and coupon.

Credit card holds:

AV (AVS hold): A credit card pay type hold that the system assigns when the credit card fails address verification.

CF (Credit card fraud): A credit card pay type hold that applies when you have entered the credit card number in the Miscellaneous Fraud

PV (Pay Plan Velocity Hold): A hold that the system assigns when a credit card has been used too many times within a specified period for an order containing a deferred or installment payment plan.

 

P$ (Pay Plan Dollar Threshold): A hold that the system assigns when the total dollar amount and invoice amount outstanding for a sold to customer on orders containing a deferred or installment payment plan exceeds the dollar amount from the Dollar Threshold for Sold To Customer Orders with Flexible Payments (F54) system control value.

CW (Waiting for credit authorization): A hold that applies to an order waiting for authorization from a credit checking service bureau you have defined in the Pay Type file. CW hold will not prevent the order from processing. See Releasing Held Orders.

Accounts receivable holds:

CL (Credit limit): A hold that results when the order total, combined with all open accounts receivable dollars from unshipped orders, exceeds the customer's credit limit defined for the customer in the Customer A/R file.

OB (Outstanding balance): A hold that applies when the customer's outstanding balance is past due aging buckets established in the System Control file.

User-defined holds: A user-defined hold reason displays here if, for example, the pay type was declined by the authorization service and you associated the vendor response with a unique pay type hold reason. See the Hold date field.

Alphanumeric, 2 positions; display-only.

Hold until

The date when the order is eligible for release through the Release Orders on Time Hold Periodic Function. You can assign a number of days for the system to add when calculating the hold date to each response code you receive from an authorization service. See System Operations Defining Vendor Response Codes for more information on setting up vendor responses for authorization services, and releasing orders from time hold.

Numeric, 6 positions (MMDDYY format); display-only.

Display Order Pay Type Screen (2 of 2)

Purpose: Use this screen to review order pay type detail related to deferred or installment pay plans.

How to display this screen: Press Page/Down at the Display Order Pay Type Screen (1 of 2).

OER0124 DISPLAY Display Order Pay Type (2 of 2) 9/04/03 12:29:30

EZK Mail Order

Order # . . . . . . : 8755

Sold to . . . . . . : JACKMAN, OPHELIA

Pay type . . . . . : 5 VISA

Pay Plan Code . . . : TEST2 INSTALLMENT BILLING

Suppress deposit . :

Suppress refund . . :

# Days For Deferral : 0

Fix Date For Deferral:

# Of Installments . : 6

Installment Interval: 30

Fixed Installment Day: 0

Expiration Date . . : 12/31/15

F3=Exit F12=Cancel

Field

Description

Order #

A unique number assigned to the order.

Numeric, 7 positions; display-only.

Sold to

The sold to customer for this order.

Last name: Alphanumeric, 25 positions; display-only.

First name: Alphanumeric, 15 positions; display-only.

Middle initial: Alphanumeric, 1 position; display-only.

Pay type

The pay type code and description associated with this order.

Pay type codes are defined in and validated against the Pay Type file. See Accounts Payable Working with Pay Types (WPAY).

Pay type code: Numeric, 2 positions; display-only.

Pay type description: Alphanumeric, 30 positions; display-only.

Pay plan code

The payment plan code and description associated with the pay type on this order.

Payment plan codes are defined in and validated against the Flexible Payment Options file. See System Operations Working with Flexible Payment Options (WFPO).

Pay plan code: Alphanumeric, 5 positions; display-only.

Pay plan description: Alphanumeric, 40 positions; display-only.

Suppress deposit

Indicates whether the system will include this payment method when you run Processing Auto Deposits (SDEP). Valid values are:

Y = The system will not attempt to deposit this payment method. The Suppress deposit flag at the Display Invoice Payment Method Screen (Reviewing Detail) will also be set to Y. Note: The first time you bill a shipment against the payment method, the system sets the Suppress deposit flag for the Invoice Payment Method to Y. This setting prevents the invoice payment method amount from being included the next time you use Processing Auto Deposits (SDEP) for the related authorization service. Once the system has billed the first shipment against an order payment method, it sets the Suppress deposit flag for the payment method to N. Future shipments against the payment method will be eligible for deposit.

N or blank = This payment method will be included when you process deposits.

This flag can be set to Y only when you create the order through the Generic Order Interface (Order API); see Suppressing Deposits and Refunds for an overview. Only credit card payment methods can have this flag set to Y.

Alphanumeric, 1 position; display-only.

Suppress refund

Indicates whether the system will ever generate a refund for this payment method. Valid values are:

Y = The system will never generate a refund to the customer for this payment method; instead, any refund will be created in a cancel pending status, and canceled when you process refunds.

N or blank = Refunds will be created if appropriate based on normal processing.

This flag can be set to Y when you create the order through the Generic Order Interface (Order API); see Suppressing Deposits and Refunds for an overview.

Additionally, this flag can be changed when you create a return through the Generic Return API; see Suppressing Refunds for an overview.

Alphanumeric, 1 position; display-only.

# days for deferral

The number of days the payment is deferred. This field is used with deferred payment plans only.

Numeric, 3 positions; display-only.

Fix date for deferral

The day of the month when payment for this order is due. This field is used with deferred payment plans only.

Numeric, 6 positions (MMDDYY format); display-only.

# of installments

The number of installments for this order. This field is used with installment payment plans only.

Numeric, 2 positions; display-only.

Installment interval

The amount of days between each installment. This field is used with installment payment plans only.

Numeric, 3 positions; display-only.

Fixed installment date

The day of the month when each installment is due. This field is used with installment payment plans only.

Numeric, 6 positions (MMDDYY format); display-only.

Expiration date

The date when this payment plan expires.

Numeric, 6 positions (MMDDYY format); display-only.

Display Authorization History Screen

Purpose: Use this screen to review the authorization transactions that occurred for the customer's credit card. You can display this screen only for a credit card payment method that has been processed by an authorization service bureau. No date will display if you perform a manual credit card authorization.

Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

Creating authorization history for orders authorized on the web: CWDirect creates an authorization history record with a status of A (Approved) for an order that received an approved credit card authorization on the web storefront if an auth_number is defined for the credit card payment on the order. If an auth_date, auth_amount, transaction_id, vendor_response, cid_response or avs_response is defined for the credit card payment, the system also updates the authorization history record with this information. See Creating Authorization History for Orders Authorized on the Web for additional processing information.

Transaction ID in deposit transactions: If a transaction ID is defined for an authorization history record, the system includes the transaction ID in the deposit transaction to provide a link between the authorization and deposit transaction.

How to display this screen: Enter 8 a payment method at the Display Order Payment Methods Screen.

CSR0415 DISPLAY Display Authorization History 9/04/03 12:31:43

EZK Mail Order

Order # . . : 9021

Pay type . . : VISA Issue #: Start Date: 0

Credit card# : 4788********1443**** Exp date: 1204 Amount: 100.00

Opt Sts Auth Amt Auth# Auth Dat Send Dat Deposit Amt Vnd Vnd AVS

Rsp1 Rsp2 Rsp

Type options, press Enter.

5=Display Details 8=Auth Reversals

A 10.00 IN OE 8/27/03 8/27/03 20.79

A 90.00 CCAT00 8/27/03 8/27/03 100.00 APP

F2=Toggle Alternate Currency F3=Exit F12=Cancel

For more information: See Display Order Payment Methods Screen for a description of the fields at the top of this screen.

Field

Description

Currency code

The currency of the Authorization amount and Deposit amount. You can toggle between displaying the Authorization amount and Deposit amount in the local currency and alternate currency if you Use Alternate Currency Pricing (H89) and you press F2. If you are viewing the amounts in the alternate currency, this field displays; if you are viewing the amounts in the local currency, this field does not display.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Alphanumeric, 3 positions; display-only.

Sts (Status)

The status of the authorization as updated by the system.

Valid values are:

blank = Not sent yet

S = Sent, but not received

A = Authorized

D = Declined

O = Authorized, but not used

Alphanumeric, 1 position; display-only.

Auth amt (Authorized amount)

The amount the service bureau authorized to be charged on the credit card.

Alternate currency pricing: You can toggle between viewing the authorization amount in the local currency and the alternate currency by pressing F2 if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 11 positions with a 2-place decimal; display-only.

Auth# (Authorization number)

A number for the authorization transaction assigned by the authorization service.

Alphanumeric, 16 positions; display-only.

Auth dat (Authorization date)

The date the authorization service approved the amount to be charged.

Numeric, 6 positions (MMDDYY format); display-only.

Send dat (Send date)

The date you transmitted the authorization to the authorization service.

Numeric, 6 positions; display-only.

Deposit amt (Deposit amount)

The amount deposited to the bank for the charge.

Alternate currency pricing: You can toggle between viewing the deposit amount in the local currency and the alternate currency by pressing F2 if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 11 positions with a 2-place decimal; display-only.

Vnd rsp 1 (Vendor response 1)

A code representing the response of the authorization service.

The vendor response code is from the Vendor response 1 field in the Authorization History file.

Note: The Display Authorization History Screen displays the first 3 positions of the vendor response code; if the status returned from the service bureau is greater than 3 positions, use the Authorization History Details Window to review the full vendor response code.

Alphanumeric, 10 positions; display-only.

Vnd rsp 2 (Vendor response 2)

A code representing the credit card security response (CID, CVV2, CVC2) for the credit card authorization.

If a card security value and card security presence were not provided for the credit card, this field is blank.

The card security response code is from the Vendor response 2 field in the Authorization History file.

See Credit Card Security Service (CID, CVV2, CVC2).

Alphanumeric, 10 positions; display-only.

AVS rsp (Address verification response)

A code representing the address verification response for the credit card authorization if AVS is used.

If AVS is not used, this field is blank.

The AVS response code is from the AVS response field in the Authorization History file.

See Address Verification Service (AVS).

Alphanumeric, 10 positions; display-only.

Screen Option

Procedure

Display details

Enter 5 next to an authorization to advance to the Authorization History Details Window.

Work with card authorization reversals

Enter 8 next to a pay category 2 Credit Card payment method to advance to the Display Authorization Reversals Screen.

Note: For all other payment methods, the screen displays an error message: Option not valid for this pay type.

Toggle between displaying the Authorization amount and Deposit amount in the local currency and the alternate currency

Press F2. The system toggles the Authorization amount and Deposit amount between the local currency and alternate currency. Additionally, when viewing the amounts in the alternate currency, the Currency code field is in the upper right corner of the screen indicating the currency of the alternate amounts.

This function key displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y.

If you press F2 and the order is not associated with an alternate currency, and error message displays: No conversion rate for offer.

Authorization History Details Window

Purpose: Use this pop-up window to review the history of an authorization, such as the vendor response code and when the authorization was submitted and deposited.

How to display this screen: Enter 5 next to an authorization at the Display Authorization History Screen.

Auth History Details

Currency code: JPY

Vendor response: : 100

APPROVED

Vendor response 2 : M

CVV MATCHED

AVS response . . : I1

ZIP=MATCH, PLUS-4=MATCH, LOCALE=MATCH

Auth # . . . . . : 30314041A Authorized

Merch Ref Override: 30314041A

Transaction ID . : 30314041AXID

Auth date 11/40/30 Auth expires 12/17/30

Amount submitted 25.00 Amount available 25.00

Amount deposited .00

F2=Toggle Alternate Currency F3=Exit

Field

Description

Currency code

The currency of the Amount submitted, Amount available, and Amount deposited. You can toggle between displaying the amounts in the local currency and alternate currency if you Use Alternate Currency Pricing (H89) and you press F2. If you are viewing the amounts in the alternate currency, this field displays; if you are viewing the amounts in the local currency, this field does not display.

The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended file. The system updates the Order Header Extended file with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate.

This field displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Alphanumeric, 3 positions; display-only.

Vendor response

A code representing the response of the authorization service.

See System Operations Defining Vendor Response Codes for more information on vendor responses.

Alphanumeric, 10 positions; display-only.

Vendor response description (unlabeled field)

The description of the vendor response code.

Alphanumeric, two 30-position fields; display-only.

Vendor response 2

A code representing the credit card security response (CID, CVV2, CVC2) for the credit card authorization.

If a card security value and card security presence were not provided for the credit card, this field is blank.

The card security response code is from the Vendor response 2 field in the Authorization History file.

See Credit Card Security Service (CID, CVV2, CVC2).

Alphanumeric, 10 positions; display-only.

Vendor response 2 description (unlabeled field)

The description of the vendor response code used for card security identification.

Alphanumeric, two 30-position fields; display-only.

AVS response

A code representing the address verification response for the credit card authorization if AVS is used.

If AVS is not used, this field is blank.

The AVS response code is from the AVS response field in the Authorization History file.

See Address Verification Service (AVS).

Alphanumeric, 10 positions; display-only.

AVS response description (unlabeled field)

The description of the AVS response code.

Alphanumeric, two 40-position fields; display-only.

Auth # (Authorization number)

A number for the authorization transaction assigned by the authorization service.

Alphanumeric, 16 positions; display-only.

Merch Ref Override

The merchant reference override assigned to the authorization transaction.

If a merchant reference override is defined for an authorization transaction, the system includes the merchant reference override in the deposit transaction when you process deposits to provide a link between the authorization and deposit transactions.

Alphanumeric, 30 positions; display-only.

Transaction ID

The transaction ID assigned to the authorization transaction by the authorization service.

If a transaction ID is defined for an authorization transaction, the system includes the transaction ID in the deposit transaction when you process deposits to provide a link between the authorization and deposit transactions.

Alphanumeric, 40 positions; display-only.

Auth date (Authorization date)

The date the authorization service approved the amount to be charged.

Numeric, 6 positions (MMDDYY format); display-only.

Auth expires (Authorization expires)

The date the authorization expires.

The system uses the following calculation to determine if an authorization has expired: authorization date (from Authorization History file) + reauthorization days (from Pay Type file) = authorization expiration date.

If a Paymentech credit card authorization has expired before processing deposits, the system sends the deposit service an action code of B (authorization and deposit). This way the credit card receives a valid authorization for the card before processing the deposit. Additionally, the system updates the Authorization History record with the new authorization number.

Numeric, 6 positions (MMDDYY format); display-only.

Amount submitted

The amount submitted for authorization and approved by the credit card authorization service.

Alternate currency pricing: You can toggle between viewing the amount submitted in the local currency and the alternate currency by pressing F2 if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 11 positions with a 2-place decimal; display-only.

Amount available

The amount remaining that requires authorization.

Alternate currency pricing: You can toggle between viewing the amount available in the local currency and the alternate currency by pressing F2 if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 11 positions with a 2-place decimal; display-only.

Amount deposited

The total amount deposited.

Alternate currency pricing: You can toggle between viewing the amount deposited in the local currency and the alternate currency by pressing F2 if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Numeric, 11 positions with a 2-place decimal; display-only.

Screen Option

Procedure

Toggle between displaying the Amount submitted, Amount available, and the Amount deposited in the local currency and the alternate currency

Press F2. The system toggles the Amount submitted, Amount available, and the Amount deposited between the local currency and alternate currency. Additionally, when viewing the amounts in the alternate currency, the Currency code field is in the upper right corner of the screen indicating the currency of the alternate amounts.

This function key displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y.

If you press F2 and the order is not associated with an alternate currency, an error message displays: No conversion rate for offer. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Display Authorization Reversals Screen

Purpose: Use this screen to review authorization reversals applied against a card payment. Authorization reversals allow you to reimburse the card the amount that was initially charged against the card so the customer can use the amount to pay for future purchases.

This screen is helpful in determining if the authorization reversal was approved or declined:

• Approved authorization reversals have a Response and Approval date and time.

• Declined authorization reversals have a Response, but a blank Approval date and time.

The system processes an authorization reversal against a card payment when:

• You process a cancellation associated with a credit card or stored value card payment or deactivate a credit card or stored value card payment and an open, unused authorization amount exists.

• You process a settlement for an amount that is greater than a single authorization transaction for the credit card pay type on the order.

See:

Stored Value Card Authorization Reversal for more information on the processing that occurs against a stored value card.

Credit Card Authorization Reversal for more information on the processing that occurs against a credit card.

Note:

• This screen is available for stored value card and credit card payment methods only.

• Stored value card payments have a Pay category of 2 (credit card) and a Card type of S (stored value card).

• Credit card payments have a Pay category of 2 (credit card) and a Card type of C (credit card).

If you try to advance to this screen for any other pay type, an error message indicates: Option not valid for this pay type.

• Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit file when this screen is displayed. See Logging Credit Card Data Access for more information.

How to display this screen: Enter 8 next to an authorization history record related to a stored value card or credit card at the Display Authorization History Screen.

AAR0256 DISPLAY Display Authorization Reversals 10/29/03 14:57:19

KAB Co.

Order # . . . . : 8971

Pay type . . . : STORED VALUE CARD

Credit card# . : ************3475 Exp date: 1212

Seq # . . . . . : 1 Auth amount: 57.86 Auth date: 10/29/03

----- Creation ----- ------ Approval ----- Reversal

Date Time Date Time Amount

10/28/03 15:26:39 10/29/03 13:23:58 28.71

Response: APPROVED

10/29/03 13:27:09 10/29/03 13:34:38 29.15

Response: APPROVED

F2=Toggle Alternate Currency F3=Exit F12=Cancel

Field

Description

Order #

The order number containing the card payment method.

Numeric, 8 positions; display-only.

Pay type

A description of the card payment method.

Alphanumeric, 30 positions; display-only.

Credit card#

The number assigned to the card payment method.

This number is in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire number. See Credit Card Number Format for an overview.

Alphanumeric, 20 positions; display-only.

Exp date

The date, if any, when the card expires.

Numeric, 4 positions (MMDD format); display-only.

Seq #

The authorization history sequence number associated with the authorization reversal.

Numeric, 3 positions; display-only.

Auth amount

The original authorization amount applied against the card.

Numeric, 11 positions with a 2-place decimal; display-only.

Auth date

The date the card was originally authorized.

Numeric, 6 positions (MM/DD/YY format); display-only.

Creation date

The date the authorization reversal was created against the card payment. This is the date when a cancellation was processed against the card payment or when the card was deactivated.

Numeric, 6 positions (MM/DD/YY format); display-only.

Creation time

The time the authorization reversal was created against the card payment.

Numeric, 6 positions (HH:MM:SS format); display-only.

Approval date

The date when the authorization reversal was approved by the service bureau.

Numeric, 6 positions (MM/DD/YY format); display-only.

Approval time

The time when the authorization reversal was approved by the service bureau.

Numeric, 6 positions (HH:MM:SS format); display-only.

Reversal amount

The authorization amount to reimburse to the card.

Numeric, 9 positions with a 2-place decimal; display-only.

Response

The response received from the service bureau, indicating if the authorization reversal was approved or declined.

Note: The response received from the service bureau does not display in this field unless it is set up as a vendor response for the service bureau in Work with Authorization Services (WASV).

Alphanumeric, 40 positions; display-only.

Screen Option

Procedure

Toggle between displaying the Authorization amount and Reversal amount in the local currency and the alternate currency

Press F2. The system toggles the Authorization amount and Reversal amount between the local currency and alternate currency. Additionally, when viewing the amounts in the alternate currency, the Currency code field is in the upper right corner of the screen indicating the currency of the alternate amounts.

This function key displays only if the Use Alternate Currency Pricing (H89) system control value is set to Y.

If you press F2 and the order is not associated with an alternate currency, an error message indicates: No conversion rate for offer. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

Display Contributions Screen

Purpose: Use this screen to review a contribution or to convert the contribution to a refund.

How to display this screen: Enter 9 a payment method at the Display Order Payment Methods Screen. If no contributions have been applied for the payment method you select, a message indicates: No contributions exist.

OER0814 DISPLAY Display Contributions 2/13/98 9:06:32

The Mail Order Company

Order # . . . . . . . . . . : 1022

Sold to # . . . . . . . . . : 12541

Amount Contributed . . . . . : .75

Date Posted to Cash . . . . : 2/28/97

Date Converted . . . . . . . :

Batch # . . . . . . . . . . : 0

F3=Exit F7=Convert to a Refund F12=Cancel

About contributions: The Method for Processing Overpayments in Order Entry (D70) system control value defines how you handle overpayments on prepaid orders. You can apply such overpayments as contributions, or you can refund the customer. If you apply an overpayment as a contribution, you can convert the contribution to a refund afterward by pressing F7 on the Display Contributions screen (if you have authority to the Convert Contribution Authority (A41) secured feature).

Field

Description

Order #

A unique number to identify an order.

Numeric, 8 positions.

Sold to #

A unique number to identify the customer who places an order.

Numeric, 9 positions.

Amount contributed

The amount of the overpayment that has been applied as a contribution.

Numeric, 11 positions with a 2-place decimal.

Date posted to cash

The date you posted the cash receipt.

Numeric, 6 positions (MMDDYY format).

Date converted

The date, if any, you converted the contribution to a refund.

Numeric, 6 positions (MMDDYY format).

Batch #

The number of the order batch, if any, that included the order.

Numeric, 5 positions.

Screen Option

Procedure

Convert contribution to refund

Press F7. If you do not have authority to convert (you do not have authority to the Convert Contribution Authority (A41) secured feature), a message indicates:

User Not Authorized to Convert Contributions to Refunds.

Display Additional Charges Screen

Purpose: Use this screen to review the miscellaneous charges and credits that were added to the order through Order Entry or Order Maintenance.

How to display this screen: Press F16 at the Order Inquiry Header Screen or the Order Inquiry Detail Screen. Also, you advance to this screen if you are processing a SmartLabel return through Processing SmartLabel Returns (PSLR) and you do not have authority to additional charge codes, as specified through the Additional Charges Access (A24) secured feature.

OER0110 DISPLAY Display Additional Charges 2/13/98 15:29:59

The Mail Order Company

Order # : 1020 - 1

Sold to : MIRANDA, BERNADETTE T

Ship to : MIRANDA, BERNADETTE T

Code Description Amount Billed Invoice Inv Date

DD DISCOUNT 3.00- Y 123 2/10/98

Entered by : KAREN_L Date: 2/10/98 System Generated?: N

Maintained by: Date:

F3=Exit F12=Cancel

Field

Description

Order #

The number assigned by the system to identify this order.

Numeric, 8 positions; display-only, assigned by the system.

Ship to number (Unlabeled field to the right of the Order number field)

A number to identify the shipping address on the order.

Numeric, 3 positions; display-only, assigned by the system.

Sold to (Sold-to customer name)

The name of the sold-to customer.

Alphanumeric, 40 positions; display-only.

Ship to (Ship-to customer name)

The name of the ship-to customer.

Alphanumeric, 40 positions; display-only.

Code

A value that represents the additional charges code. Additional charges are defined in and validated against the Additional Charge Code file. See Establishing Additional Charge Codes (WADC).

Alphanumeric, 2 positions; display-only.

Description

The description of the additional charge code.

Alphanumeric, 30 positions; display-only.

Amount

The dollar amount of the additional charge.

A negative amount identifies an additional charge credit. Additional charges are billed through the billing function.

You can limit the total amount of negative additional charges applied to an order by entering a dollar value in the Negative Additional Charge Limit (E49) system control value. You cannot override this dollar value unless you have authority to the Override Negative Additional Charge Limit (A60) secured feature.

Numeric, 7 positions with a 2-place decimal; display-only.

Billed

A value that indicates whether or not the additional charge has been billed yet. If it has been billed, you cannot modify the charge.

Values are:

Y = The additional charge has been billed.

N = The additional charge has not been billed.

Alphanumeric, 1 position; display-only.

Invoice

The invoice number used to bill this order.

Numeric, 7 positions; display-only.

Inv date (Invoice date)

The date the invoice was billed.

Alphanumeric, 6 positions (MMDDYY format); display-only.

Entered by

The user name of the person who entered the additional charge.

Alphanumeric, 12 positions; display-only.

Date

The date the additional charge was entered.

Numeric, 6 positions (MMDDYY format); display-only.

System generated

This value determines whether the additional charge was generated by the system or was manually entered. Valid values are:

Y = This additional charge was generated by the system.

N = This additional charge was manually entered.

Alphanumeric, 1 position; display-only.

Maintained by

The user name of the person who made any changes to the additional charge.

Alphanumeric, 12 positions; display-only.

Date

The date the additional charge was changed.

Numeric, 6 positions (MMDDYY format); display-only.

Display Refunds for Order Screen

Purpose: Use this screen to review refund activity for an order.

How to display this screen: Press F17 at the Order Inquiry Header Screen or the Order Inquiry Detail Screen.

OER0217 DISPLAY Display Refunds for Order 9/02/98 15:42:03

The KL Mail Order Company

Order # : 2888

Sold To : MIRANDA, BERNADETTE T

Ship To : MIRANDA, BERNADETTE T

Pay ------ Category ------ ------ Date ------ Man Hold

Typ Sts Dp Current Original Amount Created Processed Hld Until

5 P Y 2 2 26.25 8/25/98 8/25/98 N

Credit card Credit card 3 INSTALLMENTS ON THE 25TH

F3=Exit F12=Cancel

Field

Description

Pay type

A code that identifies the payment type associated with the refund. Pay types are defined in and validated against the Pay Type file, and must fall into one of the valid pay categories (cash/check, credit card, A/R, COD, or coupon/credit). See Accounts Payable Working with Pay Types (WPAY).

Numeric, 2 positions; display-only.

Sts (Status)

A code that identifies the current status of the refund. Valid values include:

C = Canceled

H = Held

N = Cancellation pending; the refund will be canceled when refunds are processed

O = Open

P = Processed

T = Written off

W = Write-off pending; the refund will be written off when write-offs are processed

Alphanumeric, 1 position; display-only.

Dp (Deposit)

This value indicates whether the refund has been deposited.

A refund may not have been deposited if the order contains a deferred or installment payment plan; the system may hold the refund to offset the deferred or installment amount. For example, if the order payment amount of 60.00 is deferred for 30 days and the customer receives a refund for 20.00, instead of refunding the customer 20.00, the system will subtract the refund amount from the order payment amount. The customer will then pay 40.00 at the end of the 30 days.

Valid values are:

Y = The refund has been deposited.

N = The refund has not been deposited.

Alphanumeric, 1 position; display-only.

Current category

A code that identifies the current pay category associated with the refund. Valid categories are:

1 = Cash/check

2 = Credit card

3 = Accounts Receivable

4 = COD

5 = Coupon/Credit

Numeric, 1 position; display-only.

Original category

A code that identifies the original pay category associated with the refund. Valid categories are:

1 = Cash/check

2 = Credit card

3 = Accounts Receivable

4 = COD

5 = Coupon/Credit

Numeric, 1 position; display-only.

Amount

The dollar amount you are refunding to the customer. This is the dollar amount that has actually been deposited.

This amount can be different from the amount of the original refund if the credit was netted against a debit deposit.

Numeric, 11 positions with a 2-place decimal; display-only.

Date created

The date the refund was generated.

Numeric, 6 positions (MMDDYY format); display-only.

Date processed

The date of the most recent activity against the refund.

If the pay type on the order is a credit card, this date represents the deposit date and shows the actual deposit date or the future release date if the deposit has not yet been processed.

Numeric, 6 positions (MMDDYY format); display-only.

Man hld (Manual hold)

Indicates whether the amount of the refund exceeds the maximum refund amount specified in the Pay Type or if you placed the refund on hold manually through the Work with Refunds Screen. To issue the refund, you must first release it from hold using the Work with Refunds function. Valid values are:

Y = The refund is on manual hold.

N = The refund is not on manual hold.

Alphanumeric, 1 position; display-only.

Hold until (Hold until date)

The date on which the system releases the refund automatically, based on the number of release days specified for the pay type.

Calculation:

 

Refund date - Release days = Hold until date

 

You can change the hold period with the Change Refund Screen.

Numeric, 6 positions (MMDDYY format); display-only.

Display Order Summary Screen

Purpose: Use this option to review all items ordered, including items ordered for the current order plus any recipient orders. This screen lists each item ordered for each shipping address so you can verify or confirm the items ordered. You can also use this screen to view the order totals in the customer's currency.

Alternate currency order totals: The order totals on this screen are in the local currency. You can review the order totals in the alternate currency on the Alternate Currency View Screen if the Use Alternate Currency Pricing (H89) system control value is set to Y and the order is associated with an alternate currency. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

How to display this screen: Press F20 at the Order Inquiry Header Screen or the Order Inquiry Detail Screen.

OER0736 DISPLAY Display Order Summary 4/20/98 10:53:33

Display The KL Mail Order Company

Order #: 2614 # Rcp: 5 Prepaid: 20.00 Balance: 62.00-

Current Recip: 2

Merch Frt Frt+ Chg Tax Hnd Total

80.00 .00 .00 .00 2.00 .00 82.00

Opt Shp Name Ln# Qty Item COLO STYL SIZE Via Price Whs SA

Type option, press Enter

1=Select recipient and accept current 3=Copy item to current recipient

1 B MIRANDA 1 1 IT86 1 5.00 40

CAN OPENER MANUAL CAN OPENER 5.00

2 T BOTTGER 1 1 SUR GREY 1 10.00 40

TOASTER GREY TOASTER 10.00

2 2 1 FREUR8576H9 1 .00 40

BUTTER KNIFE WOODEN BUTTER KNIFE .00

3 L LETENDRE 1 1 SET8 1 40.00 40

FRUIT BASKET SUMMER FRUIT BASKET 40.00

3 2 1 SET1A 1 .00 40

CHERRIES BING CHERRIES .0 +

F3=Exit F7=Foreign currency display F8=Display items selected to copy

F9=Accept/Switch to another recipient

Field

Description

Order #

The number of the order you are currently working with.

Numeric, 9 positions; display-only, assigned by the system.

# Rcp (Number of recipients)

The number of recipients on this order. This is the number of shipping addresses on the order.

Numeric, 3 positions; display-only, assigned by the system.

Prepaid

The total dollar amount prepaid on this order using checks, credits, gift certificates, and coupons.

Numeric, 11 positions with a 2-place decimal; display-only, calculated by the system.

Balance

The balance due on the order, calculated by subtracting the order total (current order plus all recipient orders) from the prepaid amount.

If the balance is 0, this means that the customer prepaid the entire order. If the balance is negative, there is a balance due that will be charged to the customer.

Numeric, 11 positions with a 2-place decimal; display-only, calculated by the system.

Current recip (Current recipient)

The ship-to number indicating the recipient you are currently working with.

Numeric, 3 positions; display-only.

Merch (Merchandise)

The total dollar value of merchandise on this order, which is calculated by multiplying the quantity ordered by the item's price. This amount does not include charges for freight (shipping), sales tax (except for hidden tax), or handling.

Numeric, 9 positions with a 2-place decimal; display-only, updated by the system.

Frt (Freight)

The total charge for shipping the current order plus any recipient orders.

Shipping charges are based on the freight method defined for the source code used on the order.

This amount does not include any additional shipping charges.

This field is blank if no freight is charged on the order (Calc freight = N).

Numeric, 7 positions with a 2-place decimal; display-only, updated by the system.

Frt+ (Additional freight)

The total additional freight charges on the current order plus any recipient orders.

Additional freight charges can be defined for a shipper in the Ship Via file. For example, a shipper can charge a premium for overnight or Federal Express deliveries. See Fulfillment Working with Ship Via Codes (WVIA).

Numeric, 7 positions with a 2-place decimal; display-only, updated by the system.

Chg (Additional charges)

The total extra charges added to the current order and any recipient orders.

This can be an additional service charge defined for the source code or offer used on the order, an additional shipping charge for an item on the order, a guaranteed service charge defined for the offer, or any type of miscellaneous charge or credit added to the order.

Numeric, 7 positions with a 2-place decimal; display-only, updated by the system.

Tax

The total sales tax on the current order and any recipient orders, based on the merchandise dollar value of the order and, optionally, freight and special handling. This total does not include hidden tax.

Numeric, 7 positions with a 2-place decimal; display-only, updated by the system.

Hnd

The total charge, on the current order and any recipient orders, for special handling or gift wrapping.

Numeric, 7 positions with a 2-place decimal; display-only, updated by the system.

Total

The grand total of all charges on the current order and any recipient orders. This includes merchandise, freight, additional freight, additional charges, tax, and handling.

Numeric, 11 positions with a 2-place decimal; display-only, updated by the system.

Shp (Ship To number)

The number of the shipping address on the order.

Numeric, 3 positions; display-only, assigned by the system.

Name

The initial and last name or company name of the customer the order is shipping to. The customer or company name only is next to the first detail line for each customer.

Alphanumeric, 10 positions; display-only.

Ln#

The line number of this item on the order.

Numeric, 3 positions; display-only.

Qty (Quantity)

The number of units ordered of the item.

Numeric, 5 positions; display-only.

Item

A code for a unit of inventory that you sell.

Enter a valid item to display items that match your entry.

Alphanumeric, 12 positions; display-only.

SKU

The style of the item, such as its color or size.

Alphanumeric, one 14-position field (full SKU) or three 4-position fields (split SKU).

Via

A code for the carrier or service that will deliver the order.

Ship via codes are defined in and validated against the Ship Via file. See Working with Ship Via Codes (WVIA).

Numeric, 2 positions; display-only.

Price

The selling price of a single unit of this item.

The system calculates the price by taking into account any price breaks, source or order discounts, and using the pricing hierarchy in the System Control file.

Numeric, 7 positions with a 2 place decimal; display-only, calculated by the system.

Whs (Warehouse)

A code for the warehouse this item will ship from.

Warehouse codes are defined in and validated against the Warehouse file. See Warehousing Creating and Maintaining Warehouses (WWHS).

Numeric, 3 positions; display-only.

SA (Ship alone code)

This value identifies whether the item can ship with other items.

Valid values are:

S = Ship alone: item cannot be shipped with other items. A pick slip prints for each unit ordered.

M = Multi-ship: item can ship with other items.

L = Picks print in location code sequence.

U = User-defined.

This information is taken from the Ship alone field in the Item file.

Alphanumeric, 1 position; display-only.

Item description (Unlabeled field below the Shp field)

The description of the item being ordered.

Alphanumeric, 40 positions; display-only.

SKU description (Unlabeled field below the SKU field)

The description of the SKU for the item.

Alphanumeric, 25 positions; display-only.

Extended price (Unlabeled field below the Whs field)

The total charge for this item, which is calculated by multiplying the price of the item by the quantity ordered.

Numeric, 7 positions with a 2-place decimal; display-only, updated by the system.

Screen Option

Procedure

Accept the order information for the recipient you are currently working with and switch to another recipient

Enter 1 next to a recipient. You can select this option only during order entry. A message indicates if you enter 1 next to a recipient during order maintenance/inquiry:

Subfile option (1) is not valid for current processing mode (Display).

Copy an item to the recipient you are currently work with

Enter 3 next to a recipient. You can select this option only during order entry. A message displays if you Enter 3 next to a recipient during order maintenance/inquiry:

Subfile option (3) is not valid for current processing mode (Display).

Display the order totals at the top of the screen in the customer's currency or in the system currency (as defined in the Local Currency Code (A55) system control value).

Press F7. See Displaying Order Totals in Foreign Currency.

Review the items selected to copy

Press F8. You can select this option only during order entry. A message indicates if you press F8 during order maintenance/inquiry:

Function key (F8) is not valid for current processing mode (Display).

Accept the order information for the recipient you are currently working with and advance to the Select Order Recipient screen

Press F9. You can select this option only during order entry. A message displays if you press F9 during order maintenance/inquiry:

Function key (F9) is not valid for current processing mode (Display).

Displaying Order Totals in Foreign Currency

Purpose: Use this function to convert, then display the order totals in the customer's currency. The order totals are highlighted in the sample screen.

Using this feature: Press F7 at the Display Order Summary Screen to convert the order totals to the customer's currency.

Alternate currency order totals: If you are using alternate currency pricing (the Use Alternate Currency Pricing (H89) system control value is set to Y, the order totals on this screen are in the local currency. You can review the order totals in the alternate currency on the Alternate Currency View Screen. See Customer Service Using Alternate Currency Pricing for an overview and required set up.

About currency conversion: When you press F7, the system gets the country code for the sold-to customer (the customer who placed the order), then checks the Currency file (fast path = WCUR).

If a currency code has been defined for this country, the system multiplies each order total bucket by the conversion rate, and displays the order totals in the customer's own currency. This way, the order total is more meaningful to the customer.

Important: The figures on this screen will not be correct if the Multi Currency by Offer (E03) system control value is set to Y; in this case, the figures displayed at the other order inquiry screen, and in order entry and order maintenance, are already in the customer's currency.

Example: The customer calls from Italy to inquire on the charges and items on an order. You press F20 to review the order totals.

OER0736 DISPLAY Display Order Summary 2/13/98 12:15:09

Mail Order Company

Order #: 405 # Rcp: 0 Prepaid: .00 Balance: .00

Merch Frt Frt+ Chg Tax Hnd Total

555.00 8.00 .00 5.00- 3.00 3.25 564.25

S

Shp Name Ln# Qty Item WDTH LNTH COLR Via Price Whs A

1 T SPAGNUOLO 1 1 1511 WHT 1 125.00 1

WASH CLOTH WHITE 125.00

1 2 1 2222 WHT MED 1 125.00 1 M

NIGHTSHIRT WHITE MEDIUM 125.00

1 3 1 BLOUSE PINK 008 1 45.00 1

FUGI RAW SILK BLOUSE PINK, SIZE 8 45.00

1 4 1 BL10000 BLK 38 1 200.00 1 M

CASHMERE BLAZER BLACK, SIZE 38 200.00

2 S SPAGNUOLO 1 1 FCD-900-1791 VOL1 1 35.00 1

AMADEUS ORIGINAL SOUNDTRACK RECORDING VOLUME 1 35.00

2 2 1 9 60774-2 VOL1 1 25.00 1

TRACY CHAPMAN - EPONYMOUS VOLUME 1 25.00

F3=Exit F7=Foreign Currency Display F12=Cancel

Next, you press F7 to display the totals expressed in the customer's own currency. The system performs the currency conversion immediately, using the current conversion rate from the Currency file, and updates the order totals appropriately.

OER0736 DISPLAY Display Order Summary 2/13/98 12:15:09

Mail Order Company

Order #: 405 # Rcp: 0 Prepaid: .00 Balance: .00

Merch Frt Frt+ Chg Tax Hnd Total

1235.99 17.82 .00 11.14- 6.68 7.24 1256.59

S

Shp Name Ln# Qty Item WDTH LNTH COLR Via Price Whs A

1 T SPAGNUOLO 1 1 1511 WHT 1 125.00 1

WASH CLOTH WHITE 125.00

1 2 1 2222 WHT MED 1 125.00 1 M

NIGHTSHIRT WHITE MEDIUM 125.00

1 3 1 BLOUSE PINK 008 1 45.00 1

FUGI RAW SILK BLOUSE PINK, SIZE 8 45.00

1 4 1 BL10000 BLK 38 1 200.00 1 M

CASHMERE BLAZER BLACK, SIZE 38 200.00

2 S SPAGNUOLO 1 1 FCD-900-1791 VOL1 1 35.00 1

AMADEUS ORIGINAL SOUNDTRACK RECORDING VOLUME 1 35.00

2 2 1 9 60774-2 VOL1 1 25.00 1

TRACY CHAPMAN - EPONYMOUS VOLUME 1 25.00

F3=Exit F7=System Currency Display F12=Cancel

If no Currency is Defined for the Country

The system issues a message if there is no currency defined for the customer's country in the Currency file, and you will not be able to view the order totals in the customer's currency when you press F7:

No currency match found for country XXX.

 

Note:

• The value in the Total field is the sum of all other order totals fields (Merch, Frt, Frt+, Chg, Tax, and Hnd); no conversion is performed on this field.

• Currency values extending beyond 2 decimal places are rounded up or down to the nearest dollar value.

• The country code and the currency code must be the same for order totals conversion.

• The order totals are converted using the current currency rate. This means that the order totals you see on this screen may be different from the order totals at shipping time.

• Pressing F7 toggles between displaying the order totals in the customer's (foreign) currency or in the system currency.

CS04_06 CWDirect 18.0.x 2018 OTN