Provides end-to-end visibility of product performance and service response by enabling you to manage all service contracts from the same system - including warranties, maintenance agreements, and professional services. Achieve faster customer service response times, more personalized service, and reduced cost.
Automates the documentation process, so you quickly build a knowledgebase about how your customers define value and how your products perform in relation to that value.
Analyze product and service profitability by tracking product and warranty sales, as well as service costs, to determine the true profitability of a product or customer.