Contents

• Title and Copyright Information
• Preface
• 1 What's New in This Release
  • What’s New in Siebel Database Upgrade Guide, Siebel CRM 18.12 Update
  • What’s New in Siebel Database Upgrade Guide, Siebel CRM 18.11 Update
  • What’s New in Siebel Database Upgrade Guide, Siebel CRM 18.9 Update
  • What’s New in Siebel Database Upgrade Guide, Siebel CRM 18.8 Update
  • What’s New in Siebel Database Upgrade Guide, Siebel Innovation Pack 2017, Rev. B
  • What’s New in Siebel Database Upgrade Guide, Siebel Innovation Pack 2017, Rev. A
  • What’s New in Siebel Database Upgrade Guide, Siebel Innovation Pack 2017
• 2 Overview of Siebel Database Environments
  • Overview of Siebel Database Environments
  • Supported Upgrade Paths for Siebel CRM Version 17.0
  • Terms Used in This Guide
  • Naming Conventions Used in This Guide
  • About File Paths and Commands in Siebel Database Upgrade Topics
    • Windows Paths
    • UNIX Paths
    • Path Navigation
    • Executing Commands
  • About Supported Siebel Upgrade Paths
  • About Siebel Upgrade Environments
    • Mapping Your Environments
    • Development Environment
    • Production Test Environment
    • Production Environment
    • Postupgrade Tasks
• 3 Siebel Database Upgrade Planning
  • Siebel Database Upgrade Planning
  • About Siebel Upgrade Planning Resources
    • Product Documentation
    • Siebel Installation and Deployment Documentation
    • Oracle Technology Network
    • My Oracle Support
    • Oracle Software Delivery Cloud
    • Oracle Advanced Customer Services
  • Guidelines for Planning Your Siebel Database Upgrade
    • Upgrade Planning Guidelines
    • Database Planning Guidelines
    • Production Database Upgrade Guidelines
  • About Upgrading Your RDBMS in the Siebel Environment
    • Oracle Database
    • IBM DB2
  • About Database Sort Order in the Siebel Environment
    • Sort Order Considerations for Siebel Databases
  • About the Siebel Database Configuration Wizard Utilities
    • About the Upgrade the Siebel Database Function
    • Development Environment Upgrades
    • Production Test Environment Upgrades
    • Production Environment Upgrades
    • How the Upgrade Configuration File and SQL Files Are Created
    • How to Locate Master Configuration Files
  • About the Siebel Upgrade Wizard and Driver Files
    • How to Locate Upgrade Driver Files and SQL Scripts
  • About Siebel Additive Schema Changes Mode
    • Types of Changes
    • Implementation of Additive Schema Changes
    • How to Use Additive Schema Changes
  • About the Siebel Database Upgrade Log Files
    • Upgrade Wizard Log Files
    • The Logparse Utility
  • About the Siebel Case Insensitivity Wizard
  • About the Siebel Repository Merge
    • What Happens During a Repository Merge?
    • Upgrade Ancestor Property
    • Postmerge Utilities
  • About Single-Step Repository Upgrade
    • Data Model Changes for Single-Step Repository Upgrade
  • About Inheriting Upgrade Behavior in a Siebel Upgrade
    • Limitations on the Upgrade Ancestor Property
    • Upgrade Ancestor Picklist
    • Propagating Changes to Objects After the Merge
  • About the Siebel Postmerge Utilities
    • CSSGridRepPatch
    • CSSUINavUpgradeReposPrep
    • CSSMVGUpgradePatch77
    • CSSUIUpgradeReports
    • CSSWebTemplatePatch
    • CSSWFRepPatch
    • How the Postmerge Utilities Work the Upgrade Behavior Property
  • About Tuning Siebel Production Upgrade Files
    • Operating System and RDBMS Support
    • When to Use Upgrade Tuner
    • Upgrade Tuner Modes
    • Files Required to Run Upgrade Tuner
    • How Upgrade Tuner Modifies Files
• 4 Application Planning for a Siebel Upgrade
  • Application Planning for a Siebel Upgrade
  • Upgrade Planning for Multilingual Siebel Deployments
    • Validation
    • Restrictions
  • Upgrade Planning for Language String Migration
  • Upgrade Planning for Siebel Unicode Support
    • Planning Considerations for the Unicode Migration
    • Supported Types of Unicode
  • Upgrade Planning for Siebel RC4 or AES Encryption
  • Upgrade Planning for Siebel Web Template Files and Style Sheets
  • Upgrade Planning for Siebel Access Control
  • Upgrade Planning for Migrating Siebel Address Data
    • How Address Data Is Preserved
    • How to Manage Address Migration
  • Upgrade Planning for Siebel Workflow Designer
    • Workflow Premerge
    • Repository Merge
    • Workflow Postmerge
    • Status of Customer-Modified Workflows After the Merge
    • Logging
  • Upgrade Planning for Mobile Devices in the Siebel Environment
    • Mobile Application Upgrade
  • Upgrade Planning for Resonate Central Dispatch in the Siebel Environment
  • Upgrade Planning for Siebel String Translation
  • Upgrade Planning for Siebel Personalization
  • Upgrade Planning for Siebel Pricer and Order Management
• 5 Preparing for Siebel Database Upgrade
  • Preparing for Siebel Database Upgrade
  • Verifying Siebel Database Connectivity
  • Preparing Siebel Tables and Views for Upgrade
  • Preparing Siebel Custom Indexes for Upgrade
  • Exporting Siebel Interface Table Data
  • Archiving Unneeded Siebel Repositories
  • Preserving Siebel Dock Objects and Visibility Rules
  • Securing AIX Memory Allocation Segment Space for the Siebel Database
  • Preparing for a Multilingual Upgrade
• 6 Preparing an IBM DB2 Database for a Siebel Upgrade
  • Preparing an IBM DB2 Database for a Siebel Upgrade
  • Verifying the IBM DB2 Client for a Siebel Upgrade
  • Verifying IBM DB2 Sort Order for a Siebel Upgrade
  • Setting IBM DB2 Parameters for a Siebel Upgrade
    • IBM DB2 Database Manager Settings
    • IBM DB2 Database Configuration Parameters
  • Verifying IBM DB2 Permissions for a Siebel Upgrade
  • Verifying IBM DB2 Instance Owner Permissions for a Siebel Upgrade
  • Creating IBM DB2 Temporary Tablespaces and Bufferpools for a Siebel Upgrade
    • Creating a 16-KB Temporary Tablespace
    • Creating a 32-KB Temporary Tablespace
  • Analyzing IBM DB2 Custom Tablespace Requirements for a Siebel Upgrade
  • Verifying the IBM DB2 Application Development Client for a Siebel Upgrade
  • Identifying IBM DB2 Long Columns for Truncation in a Siebel Upgrade
• 7 Preparing an Oracle Database for a Siebel Upgrade
  • Preparing an Oracle Database for a Siebel Upgrade
  • Verifying Oracle Database Sort Order for a Siebel Upgrade
  • Setting Oracle Database Configuration Parameters for a Siebel Upgrade
    • General Configuration
    • Query Optimizer Settings
  • Verifying Oracle Database Parameters for Multiple Processors in a Siebel Upgrade
  • Verifying the Oracle Database ODBC Definition for a Siebel Upgrade
    • Verifying or Editing an ODBC Definition on Windows
    • Verifying or Editing an ODBC Definition on UNIX
• 8 Preparing a Microsoft SQL Server Database for a Siebel Upgrade
  • Preparing a Microsoft SQL Server Database fora Siebel Upgrade
  • Verifying Microsoft SQL Server Sort Order for a Siebel Upgrade
  • Setting Microsoft SQL Server Temporary Space Size for a Siebel Upgrade
  • Setting Microsoft SQL Server Configuration Parameters for a Siebel Upgrade
  • Rebuilding Microsoft SQL Server Clustered Indexes for a Siebel Upgrade
• 9 Preparing Siebel Application Data for Upgrade
  • Preparing Siebel Application Data for Upgrade
  • Preparing Siebel Workflow Processes for Upgrade
  • Preparing Siebel Customized Seed Data for Upgrade
    • About Deactivated LOVs
    • Discarding Seed Data Modifications
  • Migrating Siebel Household Data
    • Migrating Household Relationships to the Party Model
  • Preparing Siebel Mobile User Data for Upgrade
  • Preparing Siebel Address Data for Upgrade
  • Preparing Siebel Territory Management Rules for Upgrade
  • Preparing Siebel Customizable Product Data for Upgrade
    • Customizable Products in Work Spaces
    • Class Products
• 10 Upgrading the Siebel Database
  • Upgrading the Siebel Database
  • Example of a Siebel Development Environment Upgrade Flow
  • Renaming the Siebel Repository
  • Copying Ancestor Repositories
  • Changing the Siebel Database Configuration Utilities Language
  • Preparing to Run the Siebel Database Configuration Wizard
    • Additional Information Required for Apply Additive Schema Changes Mode
  • Running the Siebel Database Configuration Wizard on Windows
  • Process of Deleting Unshipped Languages from the S_LST_OF_VAL Table on Windows
    • Backing Up the S_LST_OF_VAL Table on Windows
    • Deactivating Records for Unshipped or Unwanted Languages on Windows
    • Importing Newly Created Records from the Data File on Windows
  • Running the Siebel Database Configuration Wizard on UNIX
  • Process of Deleting Unshipped Languages from the S_LST_OF_VAL Table on UNIX
    • Backing Up the S_LST_OF_VAL Table on UNIX
    • Deactivating Records for Unshipped or Unwanted Languages on UNIX
    • Importing Newly Created Records from the Data File on UNIX
  • Starting the Siebel Upgrade Wizard
    • Requirements for Restarting the Upgrade Wizard
    • Starting the Upgrade Wizard
    • Stopping the Upgrade Wizard on Windows
    • Stopping the Upgrade Wizard on UNIX
  • Moving the Siebel Repository Files
  • Running the Siebel Case Insensitivity Wizard
    • Overview of What the Case Insensitivity Wizard Does
    • CIAI Upgrade Issues for IBM DB2 Users
    • Choosing the Correct Repository
    • Running the Case Insensitivity Wizard Using an Input File
    • Running the Case Insensitivity Wizard by Selecting Columns
    • Configuring CIAI Support for Columns That Do Not Have Indexes Defined
  • Applying Siebel Additive Schema Changes
    • Requirements for Applying Siebel Additive Schema Changes
    • Applying Siebel Additive Schema Changes
  • Regenerating SQL Files for a Siebel Upgrade
  • Identifying and Dropping Obsolete Indexes for a Siebel Upgrade
  • Preparing for a Nondevelopment Environment Siebel Upgrade
  • Fixing Column Alignment for Custom Objects
  • Inactivating Unreferenced Repository Objects
  • Converting Siebel Web Templates with the SWT to OD Conversion Utility
• 11 Reviewing the Siebel Upgrade Log Files
  • Reviewing the Siebel Upgrade Log Files
  • Summarizing Siebel Log Files Using the Logparse Utility
    • Command-Line Syntax for the Logparse Utility
    • Running the Logparse Utility
  • Reviewing Siebel Upgrade Log Files for Errors
    • Verifying the Upgrade Environment
    • Determining Whether the Upgrade Process Completed Successfully
    • Determining Whether Steps Contain Unacceptable Errors
    • Reviewing Upgrade Performance
  • Manually Archiving Siebel Upgrade Log Files
• 12 Performing the Siebel Repository Merge
  • Performing the Siebel Repository Merge
  • Preparing for the Repository Merge
    • Recovering from a Failed Merge
  • Configuring Siebel Repository Objects to Inherit Upgrade Behavior
    • Specifying an Upgrade Ancestor
    • Viewing the Descendants or Copies of an Object
  • Performing a Siebel Repository Merge
  • Reviewing the Siebel Repository Merge Log Files
  • Generating Siebel Enterprise Integration Manager Temporary Columns
  • Reviewing Siebel Repository Object Property Conflicts
    • How Object Property Conflicts Occur
    • Application Upgrade Attribute List View
    • Reviewing Object Property Conflicts
    • Reviewing Object Property Conflicts at the Attribute Level
  • Generating the Runtime Repository Data
  • Regenerating the Siebel Repository Definition Files
    • Regenerating the schema.ddl File
    • Regenerating the custrep.dat File
  • Deleting Unneeded Siebel Repository Files
  • Migrating Siebel Repository Objects to the Standard User Interface
    • Using Lag Time to Identify Postupgrade Customizations
    • How Repository Objects Are Changed
    • How Logging Is Done
    • Specifying a Lag Time
    • Migrating to the Standard User Interface
  • Running the Siebel Postmerge Utilities
• 13 Performing the Siebel Incremental Repository Merge
  • Performing the Siebel Incremental Repository Merge
  • Process of Meeting the Requirements for an Incremental Upgrade to Siebel 2018, Using the Incremental Repository Merge
    • Before You Begin
      • About the Siebel Server and Siebel Tools on Windows
    • Preparing Siebel Tools for Custom ODBC Data Source Names on Oracle Database
    • Preparing Siebel Tools for Custom ODBC Data Source Names for All Databases
    • Editing the Siebel Tools Configuration File
  • Process of Performing an Incremental Upgrade of the Siebel Database from Siebel CRM Version 8.1.1.x (SIA Repository), 8.2.2.x, 15.x, and 16.x
    • Preparing to Run the Siebel Database Configuration Wizard
      • About the Database Configuration Utilities
    • Requirements for Running the Siebel Database Configuration Wizard on Windows
    • Running the Siebel Database Configuration Wizard on Windows
    • Running the Siebel Database Configuration Wizard on UNIX
    • Preparing to Start the Siebel Upgrade Wizard
    • Starting the Siebel Upgrade Wizard
    • Stopping the Siebel Upgrade Wizard on Windows
    • Stopping the Siebel Upgrade Wizard on UNIX
    • Preparing to Restart the Merge
      • Requirements for Restarting the Incremental Repository Merge
    • Restarting the Merge
    • Executing the RUNSTATS Command on Oracle Database During the Pause Following New Repository Creation
    • Executing the RUNSTATS Command on IBM DB2 During the Pause Following New Repository Creation
    • Executing the UPDATESTATS Command on Microsoft SQL Server During the Pause Following New Repository Creation
  • Process of Upgrading the Siebel Development Environment from Siebel CRM Version 8.1.1.x (SIA Repository)
    • Upgrading the Siebel Database Schema
    • Executing Incremental Repository Merge on UNIX
    • About Siebel Repository Merge Errors
      • Acceptable and Unacceptable Errors
      • Causes of an Incomplete Merge Process
      • Reviewing the Siebel Repository Merge Log Files
      • Reviewing the Hierarchical Merge Report
      • Usability
      • Navigation Section
      • Dependent Object Section
    • Reviewing Siebel Repository Object Property Conflicts
      • How Repository Object Property Conflicts Occur
      • Reviewing Object Property Conflicts
      • Reviewing Log Files for All Upgrades
      • Reviewing Conflicts at the Attribute Level
      • Marking Conflict Resolution as Complete Using Siebel Tools
      • Generating the Runtime Repository Data
  • Upgrading a Custom Database Schema
    • Verifying the Repository After Upgrade
  • About Migrating the XML Manifest Data for Siebel Open UI from Previous Releases to the New Manifest Data in the Database
    • Manifest File Migration Rules
  • Default Configuration for Generic Applet Types and Configuration of Non-Applet User Interface Constituents
    • Generic Applet Types from the XML Manifest File
    • Differences Between Customer Manifest Data and Oracle Manifest Data
    • File Selection Rules
    • Checking the Post-upgphys Verification Process
      • Checking for Database Errors
      • Checking for Application Errors
  • Process of Regenerating the Siebel Repository Definition Files
    • Regenerating the schema.ddl File
    • Regenerating the custrep.dat File
    • Editing the Siebel Tools Configuration File After the Development Environment Merge
  • Performing a Production Test or Production Environment Migration from Siebel CRM Version 8.1.1.x (SIA Repository)
• 14 Siebel Postmerge Development Tasks
  • Siebel Postmerge Development Tasks
  • Reviewing Objects Deleted from the Siebel Repository
  • Reviewing Obsolete Objects in the Siebel Repository
  • Upgrading to the Siebel Symbolic String Model
  • Dropping IBM DB2 8-KB Tablespaces and Buffers After a Siebel Merge
  • Updating Siebel Enterprise Application Integration (EAI)
• 15 Postupgrade Tasks for the Siebel Database
  • Postupgrade Tasks for the Siebel Database
  • Reapplying Schema Customizations in the Siebel Database
    • Reviewing Obsolete Tables
  • Migrating Address Data After a Direct SEA to SIA Upgrade
    • Schema Differences Between SEA and SIA Repositories
  • Validating Dock Objects and Rule Definitions in the Siebel Database
  • Verifying an Upgraded Oracle Database After a Siebel Upgrade
  • Setting Oracle Database Parameters After a Siebel Upgrade
• 16 Reviewing the Siebel User Interface
  • Reviewing the Siebel User Interface
  • Troubleshooting Postmerge Siebel User Interface Problems
    • Basic Troubleshooting Guidelines
    • About the Postmerge Utilities Log
  • Reviewing Siebel Grid-Based Applets
  • Reviewing Siebel User Interface Navigation
  • Reviewing Siebel Multi-Value Group Shuttle Applets
  • Revising Siebel UI Rich Text Controls
  • Reviewing New Siebel UI Aggregate Categories
  • Revising Siebel Visibility Filters to Display Correctly
  • Assigning a Category and Type to Siebel Chart Views
  • Assigning a Category and Type to Siebel Explorer Views
    • Assigning a New Web Template to a View
    • Assigning a New Type to a Screen View
  • Setting Up Navigation to Inaccessible Siebel Detail Views
  • Eliminating Obsolete Siebel UI Fields
  • Reviewing Siebel UI Objects Affected by Incorporate Custom Layout
  • Reviewing Required Fields in the Siebel User Interface
• 17 Postupgrade Tasks for Siebel Business Applications
  • Postupgrade Tasks for Siebel Business Applications
  • Activating License Keys
  • Generating Siebel Reporting Relationships
  • Setting Up Siebel Global Time Zone Support
  • Displaying Regions in Siebel Marketing
  • Configuring Siebel Marketing Purchase Orders for Display
  • Upgrading Siebel Attribute Pricing
  • Verifying Aggregate Discounts in Siebel Pricer
  • Upgrading Inbound Siebel Workflows
• 18 Tuning the Siebel Upgrade Files
  • Tuning the Siebel Upgrade Files
  • Starting and Stopping Siebel Upgrade Tuner
    • Starting Upgrade Tuner
    • Saving Your Changes and Exiting Upgrade Tuner
    • Discarding Your Session Changes and Exiting Upgrade Tuner
  • Managing Parallel Threads Using Siebel Upgrade Tuner
    • Displaying Threads
    • Creating Parallel Threads
    • Moving Items Between Threads
    • Deleting a Thread
    • Evaluating Upgrade Performance Improvement
  • Managing Zero-Row SQL Commands Using Siebel Upgrade Tuner
    • Displaying Zero-Row SQLs
    • Deactivating Zero-Row SQL Commands
    • Activating Zero-Row SQL Commands
    • Evaluating Upgrade Performance Improvement
  • Transferring UNIX Files for Use by Siebel Upgrade Tuner
    • Requirements for the UNIX Host
    • Requirements for the Windows Host
    • Transferring Files from the UNIX Host to the Windows Host
    • Transferring Files from the Windows Host to the UNIX Host
  • Rolling Back Siebel Upgrade Tuner Changes
    • Upgrade File Versions
    • Guidelines for Rolling Back Upgrade Files
    • Rolling Back to the Previous Session
    • Rolling Back to the Original Upgrade Files
    • Activating or Deactivating SQL Commands Manually
• 19 Migration Planning Using Siebel Migration
  • Migration Planning Using Siebel Migration
  • About Migrating with Siebel Migration
  • Roadmap for Planning a Migration with Siebel Migration
  • About Siebel Rules Expression Designer
  • About Migration Process Orchestration During the Siebel Migration Process
  • About the Process Flow for Migration Resources
  • About the Siebel Migration Log Files
    • How to Locate Siebel Migration Resource Log Files
  • About REST API Used for Migration Discovery and Execution
• 20 Data Preparation for Siebel Migration
  • Data Preparation for Siebel Migration
  • Process of Preparing Siebel Application Data for Migration
  • Creating Migration Rules
  • Process of Transforming Data with Siebel Application Deployment Manager
    • Creating an ADM Data Map
    • Associating a Data Map to a Project Item
  • Customizing Siebel Migration Execution and Resource Sequencing
  • Setting Up File Prepare and Deploy
• 21 Data Migration Using Siebel Migration
  • Data Migration Using Siebel Migration
  • Before You Begin Migrating with Siebel Migration
  • Process of Using Siebel Migration to Migrate Data
    • Creating a Connection
    • Generating a Watermark
    • Creating a Migration Plan
    • Siebel Migration Plan Dependencies
    • Executing a Siebel Migration Plan
    • Viewing Migration History and Log Files
  • Asynchronous Migration Using Siebel Migration
  • Migrating Siebel 18.8 Update or Later Release Repository Changes from a Development to a Target Environment
    • Adding Seed Data to the Target Environment
  • Activating Workflows and Tasks in a Production Environment After Full Migration
  • Migrating from a Development to a Production Environment Without Repository Upgrade on the Target Environment
• 22 REST API References for Migration Services
  • REST API References for Migration Services
  • Using REST API with the Migration Schema Service
    • Exporting with the Migration Schema Service
    • Getting Status with the Migration Schema Service
    • Importing with the Migration Schema Service
    • Verifying If a Schema Changed with the Migration Schema Service
    • Getting a Watermark with the Migration Schema Service
  • Using REST API with the Migration Design Repository Data Service
    • Exporting with the Migration Design Repository Data Service
    • Checking a Database with the Migration Design Repository Data Service
    • Getting Status for a Migration Design Repository Data Service
    • Importing with the Migration Design Repository Data Service
  • Using REST API with the Migration Application Data Service
    • Exporting with the Migration Application Data Service
    • Getting Status with the Migration Application Data Service
    • Importing with the Migration Application Data Service
  • Using REST API with the Migration Data Service with Transformation Service
    • Exporting with the Migration Application Data Service With Transformation
    • Getting Status with the Migration Application Data Service With Transformation
    • Importing with the Migration Application Data Service With Transformation
  • Using REST API with the Migration Incremental Runtime Repository Data Service
    • Getting a Watermark with the Migration Incremental Runtime Repository Data Service
    • Exporting with the Migration Incremental Runtime Repository Data Service
    • Getting Status with the Migration Incremental Runtime Repository Data Service
    • Importing with the Migration Incremental Runtime Repository Data Service
    • Checking a Database with the Migration Incremental Runtime Repository Data Service
    • Activating the Workflow and Taskflow with the Migration Incremental Runtime Repository Data Service
  • Using REST API with the Migration Runtime Repository Data Service
    • Getting Runtime Repository Information with the Migration Runtime Repository Data Service
    • Getting a Watermark with the Migration Runtime Repository Data Service
    • Exporting with the Migration Runtime Repository Data Service
    • Getting Status with the Migration Runtime Repository Data Service
    • Importing with the Migration Runtime Repository Data Service
    • Checking a Database with the Migration Runtime Repository Data Service
  • Using REST API with the Migration Incremental Application Workspace Data Service
    • Getting Status with the Migration Incremental Application Workspace Data Service
    • Getting a Watermark with the Migration Incremental Application Workspace Data Service
    • Exporting with the Migration Incremental Application Workspace Data Service
    • Importing with the Migration Incremental Application Workspace Data Service
    • Invalidating Seed Caches with the Migration Incremental Application Workspace Data service
  • Using REST API with Migration Application Workspace Data Service
    • Getting a Seed Copy Watermark with the Migration Application Workspace Data Service
    • Getting the Full Seed Watermark with the Migration Application Workspace Data Service
    • Getting Status with the Migration Application Workspace Data Service
    • Getting a Seed Copy Export with the Migration Application Workspace Data Service
    • Getting a Seed Copy Import with the Migration Application Workspace Data Service
    • Getting the Full Seed Export with the Migration Application Workspace Data Service
    • Getting the Full Seed Import with the Migration Application Workspace Data Service
    • Invalidating the Seed Caches with the Migration Application Workspace Data Service
  • Using REST API with Siebel Migration Application
    • Using REST API to Configure Siebel Migration Application Connections
      • Getting All Connections
      • Getting a Connection by Name
      • Creating a New Connection
      • Creating a Watermark for a Connection
      • Updating the Connection
      • Deleting a Connection
    • Using REST API to Configure Siebel Migration Application Migration Plans
      • Getting All Migration Plans
      • Getting a Migration Plan by Name
      • Creating a New Migration Plan
      • Updating a Migration Plan
      • Deleting a Migration Plan
    • Using REST API to Execute Siebel Migration Plans
      • Executing a Migration Plan
      • Executing Status for a Migration Plan by Name
      • Getting Status for a Running Migration Plan by Plan Name and Resource Name
      • Getting Execution Status by Migration Plan Name, Resource Name and Operation
      • Getting the Migration Execution Operation Log
    • Using REST API to Get Siebel Migration Plan History
      • Getting All Migration History
      • Getting Migration History by Migration Plan Name
      • Getting Migration History by ID Number
      • Getting Migration History by ID and Resource Name
      • Getting Migration History by ID, Resource Name, and Operation
      • Getting the Migration History Operation Log
• 23 Implementing Siebel High-Availability Upgrade Using Oracle Golden Gate to Upgrade to the Current Release
  • Implementing Siebel High-Availability Upgrade Using Oracle Golden Gate to Upgrade to the Current Release
  • Overview of Oracle GoldenGate Implementation
  • About Siebel High Availability Upgrade Files
  • Extracting Oracle GoldenGate Files
    • Oracle GoldenGate Macros
  • Example of Implementing a Siebel High-Availability Upgrade
  • Limitations When Performing a Siebel Upgrade with Oracle GoldenGate
• 24 Overview of Performing a Siebel Database Upgrade
  • Overview of Performing a Siebel Database Upgrade
  • Roadmap for Siebel Database Environment Upgrade
    • Evaluating the Environment
    • Planning the Upgrade
    • Configuring the Environment
    • Testing the Environment
    • Implementing the Environment
  • Process of Upgrading a Siebel Development Environment
    • Search for Articles on My Oracle Support
    • Upgrade the Servers
    • Upgrade Third-Party Software
    • Upgrade the RDBMS
    • Perform Preupgrade Tasks for the Siebel Database
    • Perform Preupgrade Tasks for IBM DB2
    • Perform Preupgrade Tasks for Oracle Database
    • Perform Preupgrade Tasks for Microsoft SQL Server
    • Perform Preupgrade Tasks for Application Data
    • Prepare Developers for the Upgrade
    • Upgrade Siebel Database Schema (upgrep)
    • Prepare for Repository Merge
    • Perform Repository Merge
    • Upgrade Custom Database Schema (upgphys)
    • Review the User Interface
    • Perform Postmerge Development Tasks
    • Perform Postupgrade Tasks for Database and File System
    • Perform Postupgrade Tasks for Applications Configuration
    • Perform System Tests
    • Prepare for Transition to Production Test Environment
  • Process of Upgrading a Siebel Production Test Environment
    • Search for Articles on My Oracle Support
    • Upgrade the Servers
    • Upgrade Third-Party Software
    • Upgrade the RDBMS
    • Perform Preupgrade Tasks for the Siebel Database
    • Perform Preupgrade Tasks for IBM DB2
    • Perform Preupgrade Tasks for Oracle Databases
    • Perform Preupgrade Tasks for Microsoft SQL Server
    • Perform Preupgrade Tasks for Application Data
    • Prepare the Siebel Database for Upgrade
    • Upgrade the Siebel Database (upgrep and upgphys)
    • Perform Postupgrade Tasks for Database and File System
    • Perform Postupgrade Tasks for Applications Configuration
    • Perform System Tests
  • Process of Tuning Siebel Upgrade Performance
    • Set Up the Target Database
    • Test Additive Schema Changes
    • Upgrade the Target Database (upgrep and upgphys)
    • Tune the Upgrade Files
    • Restore the Target Database
    • Restore the Production-Test Final Database
  • Process of Upgrading a Siebel Production Environment
    • Search for Articles on My Oracle Support
    • Upgrade the Servers
    • Upgrade Third-Party Software
    • Apply Additive Schema Changes
    • Upgrade the RDBMS
    • Perform Preupgrade Tasks for the Siebel Database
    • Perform Preupgrade Tasks for IBM DB2
    • Perform Preupgrade Tasks for Oracle Database
    • Perform Preupgrade Tasks for Microsoft SQL Server
    • Perform Preupgrade Tasks for Application Data
    • Perform Preupgrade Tasks for the User Interface
    • Upgrade the Siebel Database (upgrep and upgphys)
    • Perform Postupgrade Tasks for Database and File System
    • Perform Postupgrade Tasks for Applications Configuration
    • Perform System Tests
• 25 Siebel Incorporate Custom Layout Upgrade Option
  • Siebel Incorporate Custom Layout Upgrade Option
  • About the Siebel Incorporate Custom Layout Upgrade Option
    • Overview of Incorporate Custom Layout
    • Who Should Use ICL?
    • UI Objects That ICL Affects
    • Some UI Objects Are Not Eligible for ICL Handling
    • How ICL Affects the Overall UI
    • How ICL Handles Deleted and Obsolete Objects
    • ICL and Customer-Created UI Objects
    • ICL and the Upgrade Ancestor Property
    • How an ICL Merge Works
    • ICL and HTML Style Sheets
    • What Happens at the Next Siebel Release?
• 26 Siebel Case Insensitivity Wizard
  • Siebel Case Insensitivity Wizard
  • Overview of What the Case Insensitivity Wizard Does
  • How CIAI Columns and Indexes Are Implemented in the Database
    • Case Insensitivity Wizard Modes
    • Input File Format
    • Eligibility Criteria
    • Table Name: Supported Table Types
    • Column Name: Supported Column Functional Types
    • Column Name: Supported Physical Column Types
    • Method and Index Strategy
    • Operation: Inactivating CIAI Configuration
    • Case Insensitivity Wizard Defaults
    • Running the Case Insensitivity Wizard Multiple Times
    • Column and Index Naming Convention
    • Error Reporting