Contents

1 What's New in This Release

2 Overview of Siebel Database Environments

3 Siebel Database Upgrade Planning

4 Application Planning for a Siebel Upgrade

5 Preparing for Siebel Database Upgrade

6 Preparing an IBM DB2 Database for a Siebel Upgrade

7 Preparing an Oracle Database for a Siebel Upgrade

8 Preparing a Microsoft SQL Server Database for a Siebel Upgrade

9 Preparing Siebel Application Data for Upgrade

10 Upgrading the Siebel Database

11 Siebel CRM Upgrade Factory

12 Siebel CRM Upgrade Factory On Premises

13 Reviewing the Siebel Upgrade Log Files

14 Performing the Siebel Repository Merge

15 Performing a Siebel Incremental Repository Merge

16 Siebel Postmerge Development Tasks

17 Postupgrade Tasks for the Siebel Database

18 Reviewing the Siebel User Interface

19 Postupgrade Tasks for Siebel Business Applications

20 Tuning the Siebel Upgrade Files

21 Migration Planning Using Siebel Migration

22 Data Preparation for Siebel Migration

23 Data Migration Using Siebel Migration

24 REST API References for Migration Services

25 Implementing Siebel High-Availability Upgrade Using Oracle Golden Gate

26 Overview of Performing a Siebel Database Upgrade

27 Siebel Case Insensitivity Wizard