Accessing PeopleSoft Fluid eBill Payment Transactions

When you access the PeopleSoft customer portal, the system displays the Fluid eBill Payment navigation page, also known as the homepage. From the homepage, you can access PeopleSoft Fluid eBill Payment transactions that a biller has made available to you, whether you are a customer or a broker for multiple customers. PeopleSoft Fluid eBill Payment is available in large form factor (LFF) and small form factor (SFF) designs.

PeopleSoft Fluid eBill Payment Homepage as displayed on a laptop (LFF)

PeopleSoft Fluid eBill Payment Homepage as displayed on a smartphone (SFF)

Depending on your role — as customer, broker, or administrator — and the device you are using, you can use these tiles on the PeopleSoft Fluid eBill Payment homepage.

The large form factor design (LFF) is used by devices such as laptops and desktops. The small form factor design (SFF) is used by devices such as tablets and smartphones.

Tiles	Form Factor Design	Usage
Account Settings	LFF, SFF	Set up or modify account settings including billing addresses, contact numbers, and credit card profiles on file. See Setting Up Payment Accounts (Fluid).
Account Summary	LFF, SFF	Review account balance, recent invoices and payments, and aging and credit information. See Reviewing Account Summary Information (Fluid).
Administer User	LFF	This tile is for PeopleSoft Fluid eBill Payment administrators with appropriate permissions. Administrators can add or modify/update user profiles. See Managing Users in Fluid eBill Payment.
Contact Us	LFF, SFF	Direct access to the Message Center gives brokers or users the ability to communicate with the biller within the framework of a mailbox inside Fluid eBill Payment. See Using the Message Center.
Invoices	LFF, SFF	Review a list of invoices. See Reviewing Invoices (Fluid).
Make a Payment	LFF, SFF	Pay by total balance, past due balance, selected invoices, or most recent statement. See Making a Payment (Fluid).
Payment Cart	LFF, SFF	Pay for invoices in the cart in full or make partial payments, change payment date, review payment details, and submit payment. Payment steps and fields change dynamically depending on the selected payment method. See Using the Payment Cart in Fluid eBill Payment.
Payment History	LFF	Review payments made through Fluid eBill Payment and posted in Receivables. See Reviewing Payment History (Fluid).
Pending Payments	LFF	Review invoices submitted for payment in Fluid eBill Payment. The system removes the payment from the Pending Payments page upon posting in Receivables. See Reviewing Pending Payments (Fluid).
Quick Pay	LFF, SFF	Pay the balance for one currency using a single page, bypassing the Payment Cart entirely. See Using Quick Pay.
Statements	LFF	View a list of statements and open a printable statement image in a browser. Viewing Statements (Fluid).

Accessing PeopleSoft Fluid eBill Payment Transactions

Using the PeopleSoft Fluid eBill Payment Homepage