Creating a Multi-Language Dunning Template Record

To create a multi-language dunning template record, refer to the following guide:

1. Add languages to your company general preferences page. See Configuring Multiple Languages.

2. In the Language field of customer records, select the customer's preferred language. See Setting Preferences on the Customer Record.

3. Create a dunning template record and add a template for each language. See Creating a Dunning Template Record.

4. Create a dunning procedure and assign the dunning template record you created in Step 3. See Creating Dunning Procedures.

5. Assign the dunning procedure you created in Step 4 to the customer who should receive dunning letters based on this template. See Assigning a Dunning Procedure to a Customer.

Be sure to read the following topics:

• Supported Languages for Dunning

• Selecting a Default Language on a Dunning Template Record

Related Topics

• Understanding Dunning Letter Templates
• Creating Dunning Template Records
• Best Practices for Creating and Using Dunning Templates
• Creating Dunning Letter Email Templates
• Creating Dunning Letter PDF Templates
• Including Fields from the Transaction Saved Search in Dunning Templates
• Including Information from NetSuite Records in Dunning Templates

General Notices