Customer Support

Contact NetSuite Customer Support with any inquiries regarding Payment Automation, with the exception of virtual cards.

If needed, NetSuite Customer Support will pass the inquiry to HSBC for resolution of banking issues.

Contact Virtual Card Customer Support available 24/7 at 1-800-411-9264 with any queries regarding Virtual Card payments.

HSBC offices and HSBC help lines cannot provide assistance with Payment Automation issues.

Related Topics

• Overview
• Key Features
• Current Limitations
• Payment Automation Dashboard
• Payment Options
• Payment Batch Cut-Off Times Overview
• Transaction Settlement
• HSBC Processing Fees
• Virtual Card Billing Cycle
• Debit Blocking

• Payment Method Optimization Service

• Multi-Subsidiary Support
• Customer Off-boarding
• Uninstalling the Payment Automation SuiteApp
• Terms and Conditions
• Payment Automation SuiteApp Maintenance Schedule
• Payment Automation SuiteApp Videos
• Frequently Asked Questions about Payment Automation

General Notices