Setting Up Bank Records of Customers in Australia

Set up the bank account details of each customer from whom you will receive direct debit payments. Set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.

To set up bank details of a customer for direct debit transactions:

  1. Go to Lists > Relationships > Customers.

    For information about creating a customer record, see Customers.

  2. Click Edit link next to the name of the customer from whom you want to receive direct debit payments.

  3. On the Bank Payment Details (Debit) subtab, check the Direct Debit box, and click Save.

  4. Click New Bank Details.

  5. Complete the fields on the Bank Details page:

    Field

    Description

    Name

    Enter a unique name for this entity bank detail record.

    Payment File Format

    Select ABA DD.

    Type

    Select whether the bank account is the customer's primary or secondary bank account.

    Bank Account Number

    Enter the customer’s bank account number.

    Bank Account Name

    Enter the customer's bank account name.

    Bank Number

    Enter the 3-digit code that identifies the customer's bank.

    Branch Number

    Enter the 3-digit code that identifies the bank branch where the customer’s account is maintained.

    Bank Account Payment Description

    Enter text that should be displayed in the customer's bank statement.

  6. Click Save.

To set up bank details of a customer for refund transactions:

  1. Go to Lists > Relationships > Customers.

    For information about creating a customer record, see Customers.

  2. Click Edit next to the name of the customer to whom you want to send refund payments.

  3. On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.

  4. Click New Bank Details.

  5. Complete the fields on the Bank Details page:

    Field

    Description

    Name

    Enter a unique name for this entity bank detail record.

    Payment File Format

    Select ABA.

    Type

    Select whether the bank account is the customer's primary or secondary bank account.

    Bank Account Number

    Enter the customers bank account number.

    Bank Account Name

    Enter the customer's bank account name.

    Bank Number

    Enter the 3-digit code that identifies the customer's bank.

    Branch Number

    Enter the 3-digit code that identifies the bank branch where the customer’s account is maintained.

    Bank Account Payment Description

    Enter text that should be displayed in the customer's bank statement.

  6. Click Save.

You can also set up bank records of vendors, employees, customers and partners by importing bank details in CSV format into NetSuite using the Import Assistant. For more information, see Importing Electronic Bank Payments Data.

Related Topics

General Notices