Canceling a Single Workflow Instance

You can cancel a single workflow instance from the record on which the workflow instance runs. Users with the Administrator role can cancel workflow instances. You can also cancel multiple workflow instances simultaneously. See Mass Canceling Workflow Instances.

Important:

When you cancel a workflow instance for a single record, NetSuite reloads the record in NetSuite. Therefore, when a workflow is set to initiate On Update and uses the All or Before Record Load server triggers, the workflow instance re-initiates when you cancel it. To avoid this result, use the Before Record Submit or After Record Submit server triggers on workflows set to initiate On Update. Mass canceling workflow instances does not have this limitation.

To cancel a single workflow instance:

  1. Edit or view the record on which the workflow instance runs.

  2. Click the Workflow subtab. The Active Workflows subtab appears by default.

  3. Click Cancel next to the workflow instance that you want to cancel.

    A portion of the Active Workflows subtab showing an example of the Cancel button, which is located on the far right of the screen on each line for every active workflow.
    Note:

    Any other workflow instances still run. You must cancel each workflow instance individually.

  4. Click Yes in the popup that appears.

  5. Optionally, click the Workflow History subtab to see the canceled instance. The Notes column displays the name of the user who canceled the instance.

Related Topics

Workflow Administration
Workflow Instance and History Record Management
Workflow Searches
Workflow Mass Updates
Bundling a Workflow
Editing a Locked Workflow
Mass Canceling Workflow Instances

General Notices