1. SuiteCloud Platform
  2. SuiteFlow (Workflow)
  3. Workflow Administration
  4. Canceling a Single Workflow Instance

Canceling a Single Workflow Instance

You can cancel a single workflow instance from the record on which the workflow instance runs. Users with the Administrator role can cancel workflow instances. You can also cancel multiple workflow instances simultaneously. See Mass Canceling Workflow Instances.

Important:

When you cancel a workflow instance for a single record, NetSuite reloads the record. Therefore, when a workflow is set to initiate On Update and uses the All or Before Record Load server triggers, the workflow instance re-initiates when you cancel it. To avoid this, use the Before Record Submit or After Record Submit server triggers on workflows set to initiate On Update. Mass canceling workflow instances doesn't have this limitation.

To cancel a single workflow instance:

  1. Edit or view the record on which the workflow instance runs.

  2. Click the Workflow subtab. The Active Workflows subtab appears by default.

  3. Click Cancel next to the workflow instance that you want to cancel.

    A portion of the Active Workflows subtab showing an example of the Cancel button, which is located on the far right of the screen on each line for every active workflow.
    Note:

    Any other workflow instances still run; you must cancel each one individually.

  4. Click Yes in the popup.

  5. Optionally, click the Workflow History subtab to see the canceled instance. The Notes column displays the name of the user who canceled the instance.

Related Topics

General Notices