Changing a User's NetSuite Password
Users can change their own NetSuite passwords, but there are occasions when an administrator must reset a user's password. For example, when users forget the answers to their security questions.
The procedures in this section are for users with the Administrator role.
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For instructions written for users to change their own passwords, see Change Password Link.
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For more information written for Administrators about passwords, see Password Reset Tips for Administrators. See also Password Requirements and Policies in NetSuite.
As of 2019.2, the User Access Reset Tool is the preferred method for changing a user's NetSuite password. You can also perform other actions to assist users: clear security questions, unlock NetSuite access, and reset (clear) the user's two-factor authentication (2FA) settings.
To initiate a password reset for a user who has access to multiple NetSuite accounts, you must be an Administrator in all of those accounts.
See the following procedures:
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To change a user's NetSuite password with the User Access Reset Tool
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To manually change a user's NetSuite password on the entity record