User Interface

This release note was updated May 26, 2025.

NetSuite 2025.1 includes the following enhancement to the NetSuite User Interface:

Text Enhance Translations

Text Enhance Translations is a new capability of Text Enhance that lets you translate content in text area fields into supported languages. This feature helps you collaborate across multilingual global teams and communicate more clearly with customers.

Shows the new Translate to action on the Enhance Text menu. Content in the field is translated to the language you select.

With Text Enhance Translations, you can translate content into any supported language. By selecting the Translate to action and then a target language, you can translate everything in a supported field or only the text you highlight. Text Enhance Translations automatically detects the source language for you. For more information, see Text Enhance.

Text Enhance Translations is available by default for all accounts with Text Enhance. If you're a user with an Administrator role, you can manage preferences, such as the target translation languages. For more information, see Manage Text Enhance Translations Preferences.

Updates to Text Enhance

Text Enhance includes the following enhancements and changes:

  • Partial Text Enhance: You can apply supported Text Enhance actions to content you select in a text area field, a long text field, or a rich text field. For example, if you are working on an email message and only want to clean up part of the email message, you can select the part you want to clean up and a menu displays the available actions. For more information, see Text Enhance.

  • Make Shorter and Make Longer actions are supported more widely across NetSuite. By default, these actions are now available from the Enhance Text menu for all fields that support Text Enhance.

  • You can now use Text Enhance to generate posting descriptions for job requisitions. The Generate action is available from the Enhance Text menu for the Posting Description field of the Job Requisition page.

  • Text Enhance now supports custom actions defined through Prompt Studio. In Prompt Studio, you can control which Text Enhance actions are available, which prompt is attached to each one, which context from a page is used, view an audit log, and more. You can override system-defined prompts for Text Enhance actions and add new Text Enhance actions. You can define Text Enhance actions that will be available when a user clicks the Enhance Text button or when a user selects text in a text area field, a long text field, or a rich text field. For more information, see Prompt Studio.

  • Text Enhance can be added to custom fields of type Text Area, Long Text, and Rich Text. To add Text Enhance to a custom field that you are creating or editing, check the Enable Generic Text Enhance Actions box. For more information, see Creating a Custom Field.

  • Text Enhance was expanded to support accounts in the following locations:

    • Australia

    • Brazil

    • Hong Kong

    • Japan

    • Mexico

    • New Zealand

    • Philippines

    • Singapore

    • United Arab Emirates (hosted in Amsterdam or Frankfurt)

    • United Kingdom

    Text Enhance was also expanded to support users whose Language preference is set to Portuguese (Brazilian), Spanish, and Spanish (Latin America).

    For more information, see Generative AI Availability in NetSuite.

  • A new setting, Enable Text Enhance for External Roles, was added to the Text Enhance subtab in AI Preferences. This setting gives users with the Administrator role control over granting Text Enhance capabilities to users with external roles. To enhance security, this setting is disabled by default. Only users with internal roles have access to Text Enhance unless the setting is enabled. When the setting is enabled, users with external roles have access to Text Enhance. For more information, see Enable or Disable Text Enhance for External Roles.

Enhancements to the Redwood Experience Theme

The Redwood Experience theme, which represents a new user interface design, is now available for additional pages, portlets, and features:

Pages

Portlets

Features

  • Analytics

  • Email Template

  • File Cabinet

  • Help Center

  • Reports

  • Saved Searches

  • Search Results

  • Set Preferences

  • Setup Manager

  • Time Tracking

Settings portlet

  • Bulk processes

  • Import

  • Printing

Example of the Redwood design on the Analytics page

The following enhancements were added to the Redwood Experience theme:

  • To differentiate among roles, you can now change the color of the user name and role in the header. Go to Home > Set Preferences and on the Appearance tab, set the color for your role in the Color Theme field.

  • To differentiate among accounts, including production, release preview, sandbox, and development, the header strip of each account is now in a different color.

    Colored Redwood heading
  • If you decide to disable the Redwood Experience theme, a questionnaire appears asking you why you are disabling the theme. This information will help us improve your experience with NetSuite. We appreciate your feedback.

By default, the Redwood Experience theme is now enabled for all users of newly provisioned accounts.

For more information about the Redwood Experience theme, see Personal Preferences for Appearance.

New Product Recommendation Messages

You can now see recommendation messages for different NetSuite features directly in the product. These recommendations are displayed at the top of the page.

By default, recommendation messages are enabled. You can disable the recommendations by checking the Don't show again box in the message.

Note:

Only a user with the Administrator role can disable all recommendation messages for the whole account by clearing the Show Product Recommendations box at Setup > Company > General Preferences.

Example of a recommendation message in NetSuite

NetSuite Expert in SuiteAnswers Now Available Everywhere

Until now, NetSuite Expert in SuiteAnswers was only available to accounts hosted in data centers in the Canada and the U.S. NetSuite Expert in SuiteAnswers is now available to all NetSuite customers. No matter where your account is hosted, we encourage you to give NetSuite Expert in SuiteAnswers a try.

NetSuite Expert in SuiteAnswers was designed to make your searches more powerful. Sometimes, keyword searches bring up too many results to be helpful. NetSuite Expert in SuiteAnswers lets you ask your question in plain English and gives you a focused answer. We have also enhanced NetSuite Expert in SuiteAnswers with a re-ranking system that makes the results you get more relevant and appropriate.

If you aren't familiar with NetSuite Expert in SuiteAnswers, the following list gives you an overview.

NetSuite Expert:

  • Has access to documentation content, including NetSuite Help Center topics and SuiteAnswers knowledgebase articles.

  • Lets you search using natural language. You can ask a question in plain English or enter a phrase of three words or more in the search bar.

  • Searches the documentation to find information from relevant help topics and SuiteAnswers articles.

  • Generates a focused summary of the answer. The summary appears in a few seconds and includes links to the documentation sources.

Note:

NetSuite Expert in SuiteAnswers is a feature that uses retrieval-augmented generation (RAG). Generative AI features can be creative in their responses. You should always validate the generated summary for accuracy and quality. You can verify the information against the original source articles cited in the summary.

If you like the summary and find it useful, click thumbs-up. If you don't get the answer you expect, click thumbs-down and let us know what's missing.

For more information about NetSuite Expert, see the following:

General Notices