Oracle Utilities Customer Care and Billing Cloud Service
The Oracle Utilities Customer Care and Billing Cloud Service is a customer care and billing system for traditional scalar devices and billing processes. It is designed for utilities of all sizes, supports one to many utility service types, and handles the complexities associated with a utility's business processes.
Get Started with Customer Care and Billing Cloud Service
User Guides
Review the features and requirements for Customer Care and Billing Cloud Service and learn how to use and administer it. To access PDF versions of these guides, click the Guides link in the left panel.
What's New
Learn about the latest features in the Customer Care and Billing Cloud Service.
Supporting Cloud Service Guides
Learn more about how to set up and administer Oracle Utilities cloud services. Some of the links below require you to sign in. To access PDF versions of these guides, click the Guides link in the left panel.
- Activation Guide
- Administration and Implementation
- User Documentation
- Cloud Maintenance
- Reference
- Testing
Integrations
Learn about Customer Care and Billing Cloud Service integrations.
- Oracle Utilities Customer Cloud Service Integration to Oracle E-Business Suite
- Oracle Utilities Customer Cloud Service Integration to Oracle ERP Financial Cloud for General Ledger and Accounts Payable
- Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud
- Customer Care and Billing Cloud Service Integration with Payment Processors
- Oracle Utilities Notifications Hub
- Reference Architecture: Integrate with Oracle Utilities Cloud Services and export data for analytics
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Note: Not all integrations have been updated for the current release. For documentation for available integrations, see:
Other Cloud Services
Access information about other cloud services.
- Oracle Customer Experience for Utilities Cloud Services
- Oracle Utilities Analytics Insights Cloud Service
- Oracle Utilities Billing Cloud Service
- Oracle Utilities Customer Cloud Service
- Oracle Utilities Digital Asset Cloud Service
- Oracle Utilities Meter Solution Cloud Service
- Oracle Utilities Market Settlements Management Cloud Service
- Oracle Utilities Rate Cloud Service
- Oracle Utilities Work and Asset Cloud Service
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Related Tools and ResourcesUse the following links to access documentation about additional Oracle Utilities Cloud Service resources and tools.
Other Resources
Access training classes, our partner network, and other supporting cloud service resources.
REST API Reference
Use the REST API resources to learn how to retrieve customer information details, including meter, financial, and usage information.
Get Started with Customer Care and Billing Cloud Service
User Guides
Review the features and requirements for Customer Care and Billing Cloud Service and learn how to use and administer it. To access PDF versions of these guides, click the Guides link in the left panel.
What's New
Learn about the latest features in the Customer Care and Billing Cloud Service.
Supporting Cloud Service Guides
Learn more about how to set up and administer Oracle Utilities cloud services. Some of the links below require you to sign in. To access PDF versions of these guides, click the Guides link in the left panel.
- Activation Guide
- Administration and Implementation
- User Documentation
- Cloud Maintenance
- Reference
- Testing
Integrations
Learn about Customer Care and Billing Cloud Service integrations.
- Oracle Utilities Customer Cloud Service Integration to Oracle ERP Financial Cloud for General Ledger and Accounts Payable
- Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud
- Customer Care and Billing Cloud Service Integration with Payment Processors
- Oracle Utilities Notifications Hub
- Reference Architecture: Integrate with Oracle Utilities Cloud Services and export data for analytics
-
Note: Not all integrations have been updated for the current release. For documentation for available integrations, see:
Other Cloud Services
Access information about other cloud services.
- Oracle Customer Experience for Utilities Cloud Services
- Oracle Utilities Analytics Insights Cloud Service
- Oracle Utilities Billing Cloud Service
- Oracle Utilities Customer Cloud Service
- Oracle Utilities Digital Asset Cloud Service
- Oracle Utilities Meter Solution Cloud Service
- Oracle Utilities Market Settlements Management Cloud Service
- Oracle Utilities Rate Cloud Service
- Oracle Utilities Work and Asset Cloud Service
-
Related Tools and ResourcesUse the following links to access documentation about additional Oracle Utilities Cloud Service resources and tools.
Other Resources
Access training classes, our partner network, and other supporting cloud service resources.
REST API Reference
Use the REST API resources to learn how to retrieve customer information details, including meter, financial, and usage information.
Get Started with Customer Care and Billing Cloud Service
User Guides
Review the features and requirements for Customer Care and Billing Cloud Service and learn how to use and administer it. To access PDF versions of these guides, click the Guides link in the left panel.
What's New
Learn about the latest features in the Customer Care and Billing Cloud Service.
Supporting Cloud Service Guides
Learn more about how to set up and administer Oracle Utilities cloud services. Some of the links below require you to sign in. To access PDF versions of these guides, click the Guides link in the left panel.
- Activation Guide
- Administration and Implementation
- User Documentation
- Cloud Maintenance
- Reference
- Testing
Integrations
Learn about Customer Care and Billing Cloud Service integrations.
- Oracle Utilities Customer Cloud Service Integration to Oracle ERP Financial Cloud for General Ledger and Accounts Payable
- Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud
- Customer Care and Billing Cloud Service Integration with Payment Processors
- Oracle Utilities Notifications Hub
- Reference Architecture: Integrate with Oracle Utilities Cloud Services and export data for analytics
-
Note: Not all integrations have been updated for the current release. For documentation for available integrations, see:
Other Cloud Services
Access information about other cloud services.
- Oracle Customer Experience for Utilities Cloud Services
- Oracle Utilities Analytics Insights Cloud Service
- Oracle Utilities Billing Cloud Service
- Oracle Utilities Customer Cloud Service
- Oracle Utilities Digital Asset Cloud Service
- Oracle Utilities Meter Solution Cloud Service
- Oracle Utilities Market Settlements Management Cloud Service
- Oracle Utilities Rate Cloud Service
- Oracle Utilities Work and Asset Cloud Service
-
Related Tools and ResourcesUse the following links to access documentation about additional Oracle Utilities Cloud Service resources and tools.
Other Resources
Access training classes, our partner network, and other supporting cloud service resources.
REST API Reference
Use the REST API resources to learn how to retrieve customer information details, including meter, financial, and usage information.
Get Started with Customer Care and Billing Cloud Service
User Guides
Review the features and requirements for Customer Care and Billing Cloud Service and learn how to use and administer it. To access PDF versions of these guides, click the Guides link in the left panel.
What's New
Learn about the latest features in the Customer Care and Billing Cloud Service.
Supporting Cloud Service Guides
Learn more about how to set up and administer Oracle Utilities cloud services. Some of the links below require you to sign in. To access PDF versions of these guides, click the Guides link in the left panel.
- Activation Guide
- Administration and Implementation
- User Documentation
- Cloud Maintenance
- Reference
- Testing
Integrations
Learn about Customer Care and Billing Cloud Service integrations.
- Oracle Utilities Customer Cloud Service Integration to Oracle ERP Financial Cloud for General Ledger and Accounts Payable
- Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud
- Customer Care and Billing Cloud Service Integration with Payment Processors
- Oracle Utilities Notifications Hub
- Reference Architecture: Integrate with Oracle Utilities Cloud Services and export data for analytics
-
Note: Not all integrations have been updated for the current release. For documentation for available integrations, see:
Other Cloud Services
Access information about other cloud services.
- Oracle Customer Experience for Utilities Cloud Services
- Oracle Utilities Analytics Insights Cloud Service
- Oracle Utilities Billing Cloud Service
- Oracle Utilities Customer Cloud Service
- Oracle Utilities Digital Asset Cloud Service
- Oracle Utilities Meter Solution Cloud Service
- Oracle Utilities Market Settlements Management Cloud Service
- Oracle Utilities Rate Cloud Service
- Oracle Utilities Work and Asset Cloud Service
-
Related Tools and ResourcesUse the following links to access documentation about additional Oracle Utilities Cloud Service resources and tools.
Other Resources
Access training classes, our partner network, and other supporting cloud service resources.
REST API Reference
Use the REST API resources to learn how to retrieve customer information details, including meter, financial, and usage information.