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Oracle Utilities Customer Care and Billing Cloud Service

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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
Service Orders

Oracle Utilities Customer Care and Billing Cloud Service User Guides

Service Orders

In this section, we describe how to manage the fieldwork that takes place at your premise's service points.

The Big Picture Of Field Orders
Field Order Maintenance
Field Activity Maintenance
Group Premise FAs (Field Activities)
Field Order Search
Dispatch Field Activities
Downloading Field Orders
Uploading Field Order Completion Information
Outage Calls
Outage Information
Service Calls

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