Non-Billed Budgets

A Non-Billed Budget (NBB) is a payment plan used to level out a customer's payments over time. Non-billed budgets are typically used when your company bills on an infrequent basis and you want to provide your customers with a mechanism to make smaller payments more frequently. For example:

  • Rather than receive a bill once a quarter, a customer could set up an Non-Billed Budget to pay fortnightly
  • Rather than pay two large bills a year, the customer could set up an Non-Billed Budget to pay 10 out of 12 months (sparing themselves during the holiday season)

Non-Billed Budgets can cover one or more service agreements linked to the same account. You can have multiple active Non-Billed Budgets for an account, but any given service agreement can only be covered by a single Non-Billed Budget at any point in time.

Note:

Non-Billed Budgets are optional. The business processes described in this section are only relevant if your organization offers Non-Billed Budgets to its customers.

Fastpath:

For information about setting up non-billed budget functionality for your system, refer to Defining Non-Billed Budget Options.