Loans

There are many reasons why your company may loan money to customers. For example, your company may loan money to:

Finance service upgrades (e.g., to change to dual fuel)
Support economic development (e.g., to extend a power line)
Promote energy conservation (e.g., customers borrow to insulate their house)

Note:

Loans are optional. You need only set up loans if your organization loans money to customers. For information on setting up the system to enable loans, refer to Defining Loan Options.